Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add Paytm payment facility for Indian users

    Please add Paytm payment methods for Indian users. It is more useful for payment. Paytm is most popular application in India

    3 votes
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    • to add "Delete My Account Permanently"

      You scared the hell out of me almost.

      just for information, i'm NOT going to pay you in future by any means..

      now, u will be like

      "You just need to go to Billing section in member area and click Cancel account.

      Support should have informed on this.

      Cloudways Team"

      OK, i got it, this is how u valued ur customer and their feedback by refusing to recognised the problem.

      don't suggest me, to PUSH cancel button..

      there is a difference in both..

      i want my id disappeared from your site; not to paused/ deactivated it..

      1 vote
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      • Accept payment in Indian Rupee

        The conversion markup is amounting to a lot each year

        1 vote
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        • 1 vote
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          • Allow customers to add a secondary or even tertiary payment method.

            In case there's a problem with an account, this would allow payment to to be made automatically from a second or third source, so there's no risk of a service interruption and no last-minute panic.

            2 votes
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            • 1 vote
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              • 1 vote
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                • Prepaid Service

                  Adding a prepaid method along with the current one is a good idea! Some more payment options like debit cards and multiple currencies like INR will help the users as well as expanding cloudways. Think about it...

                  1 vote
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                  • Add Paysafecard

                    Paysafecard is the easiest method paypal account and not everyone even want to buy from you and suggest you add it!

                    1 vote
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