Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Upgrade of MariaDB to latest version

    Please support latest versions of MariaDB

    45 votes
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      9 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
    • Update FFmpeg 3.2 to version 4.0

      Having checked with Support team, they suggested that i post a request here.

      The current version of FFmpeg supported on the Cloudways platform is v3.2. I would like to request that this is updated so that we have the option to use Version 4.0 since this is the latest version (at time of posting) and contains a number of fixes and new features.

      https://www.ffmpeg.org/download.html#release_4.0

      4 votes
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        2 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
      • Upgrade Redis Cache

        just wanted to let you know that you have problems with Redis cache because of version problem. Past few weeks our website was craching all the time and I checked my system log and found the following error: Warning: Redis::pipeline(): Already in pipeline mode repeating and filling our logs (last was 117 MB) so I googled this error and got the following result https://github.com/phpredis/phpredis/issues/1211 which states the problem is in redis version 3.1.3 which Cloudways uses. the suggested solution is to downgrade to 3.1.2 or maybe there is also a higher version (didn't check).

        8 votes
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          4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow the commands apt-get install -y mono-complete

            Need to install certain apps which require MONO

            1 vote
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              under review  ·  0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
            • Update Laravel 5.6

              Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.

              I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.

              10 votes
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                3 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
              • Upgrade ionCube Loader 10.1.0 or Greater

                Please upgrade ionCube Loader 10.1.0 as WHMCS now requires this to enable automatic updates. Without it manual updates are required which is a tedious time consuming process.

                Many thanks.

                6 votes
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                  0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                  • Support and upgrade to mysql 5.7 and varnish 5.

                    When will cloudways support or upgrade to mysql 5.7 and varnish 5?

                    tks.

                    30 votes
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                      0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

                      MySQL 5.7 is already made available in Cloudways Platform.

                      There isn’t much difference between varnish version 4 and 5, therefore would like to understand if there is specific requirements that varnish 4 can’t cater ?

                      Cloudways Team

                    • Update WP migration plugin to support latest version of WP

                      Per Cloudways support - the Migration Plugin ONLY works with WP 4.9.5 (not the latest version). Secondly, there's no documentation on a manual WP transfer. What gives?

                      1 vote
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                        0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                      • Update Drupal 8 Version in the one click install

                        I suggest to update Drupal 8 one click install to the Latest and recommended version. As of the date of this idea post, the recommended version is 8.3.7
                        **Due to a security fix, it is recommended to update**

                        Alternatively, users can use Drush as it is included in the Cloudways Stack, as follows:

                        1. Put the site in Maintenance mode via Drush : $ drush sset system.maintenance_mode TRUE

                        2. Clear cache via Drush : $ drush cache-rebuild

                        3. Run the update via Drush : $ drush pm-update drupal

                        4. Take the site out of Maintenance mode via Drush : $…

                        2 votes
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                          0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                        • Update Git

                          Cloudways is still running Git 2.1.4 released on 18-Dec-2014. A handful of really neat features have been added to Git since then. One new feature that would be very helpful to have on Cloudways servers is the updateInstead option for the receive.denyCurrentBranch config added in Git 2.3, which allows pushing directly to the server even if the branch is checked out on the server. This would eliminate the need to set up a repository on an intermediary server. Users could just add their Cloudways server as a remote in their local git repository and push directly from there to the…

                          47 votes
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                            6 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                          • Please upgrade to the latest PrestaShop stable release!

                            Current Cloudways version for PrestaShop is v1.7.2.0, which was released on July 20, almost two months ago. There's been already 3 additional STABLE releases.

                            When do you intend to upgrade PrestaShop and/or how can I upgrade my application?

                            There's some bugfixes there that are really important to me.

                            2 votes
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                              1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                            • Update pear for compatibility with your PHP7 servers

                              The current version of Pear on Digital Ocean servers is not compatible with PHP 7. Pear needs to be upgraded to 1.10. There are others which could be updated/added as well, such as php7.0-mbstring & php7.0-zip.
                              See https://tickets.cloudways.com/hc/en-us/requests/66271 for more info.

                              1 vote
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                                0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                              • Please update libtidy

                                The one you have is from 2009! and there is no way for using to manually install the new version.

                                http://binaries.html-tidy.org/

                                1 vote
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                                  0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                                • i need compatible version of elasticsearch for akeneo

                                  akeneo needs between Elasticsearch 5.5 ≤ version < 6.0

                                  0 votes
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                                    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Update cURL to a more recent version

                                    The version of cURL on my server is 7.38.0 which is 3 years old. Perhaps it's time to update?

                                    I can't point to a specific problem with that version or any features in newer versions that are needed, but it would preclude WP plugin authors from pointing to an outdated version of cURL when troubleshooting problems.

                                    2 votes
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                                      1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
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