Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Automated website optimisation

    Why do we need to manually optimise each aspect of website performance for each of our applications if Google and other created mod_pagespeed and constantly adding new functionality to it for the last six years?

    DreamHost, Pressable, GoDaddy, SiteGround, MAXCDN, Aol, LinkedIn and other have adopted it. I don't understand why we don't have it.

    It has over 40 filters that can greatly improve our workflow, and save us a lot of time doing something that can be automated with few clicks.
    http://modpagespeed.com/

    It can do almost all of performance improvement tasks.
    - compress images
    - resize images to optimal…

    136 votes
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    • Please add support Google Brotli compression format

      Brotli is a new open source compression algorithim developed by Google as an alternative to Gzip, Zopfli, and Deflate. Google's case study on Brotli has shown compression ratios of up to 26% smaller than current methods, with less CPU usage.

      Brotli compression is currently supported by the following browsers:
      - Google Chrome: Chrome 49+
      - Mozilla Firefox: Firefox 44+ (released January 26, 2016)
      - Opera: Opera 36+

      33 votes
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      • Implement OpenSSL 1.0.2 (or later) for Chrome to benefit from HTTP/2 using ALPN

        See the "Note:" section below:
        https://support.cloudways.com/enable-http2-on-websites/
        which says:
        "Currently HTTP/2 via NPN is supported at Cloudways. ALPN requires a more recent OpenSSL (1.0.2), which are not yet made available by Debian. If you are using the very latest build of Chrome, you will not be able to take advantage of HTTP/2 on your websites, because Chrome has dropped support for NPN. You will continue to access your websites on HTTP/1.1."

        I'm looking to get ALPN (Chrome) support for HTTP/2, see also:
        https://www.nginx.com/blog/supporting-http2-google-chrome-users/

        I've already gone to Debian 8:
        https://support.cloudways.com/migrate_application-to-linux-debian-8-jessie/

        Wondering when Cloudways will offer OpenSSL version 1.0.2?

        Thank you!

        28 votes
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        • Cloudflare

          Cloudflare Setup
          Hi, i would like to see a tutorial on how to setup cloudflare's settings (pagerules, minify etc - free/pro plan) for optimal performance with your servers.
          thanks

          23 votes
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          • Informational webpage displaying all installed tools on the servers

            It's great to discover that we have pre-installed tools such as Git and Composer on the PHP stack servers, but I can't seem to find an up to date webpage that lists all of the current tools installed. If there is not a page for this, could we have one made? It would help with forward planning and knowing which servers support which tools.

            13 votes
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            • Support PHP mail functions without extra configuration. This is the first host I have used with this problem

              Support PHP mail functions without extra configuration. This is the first host I have used with this problem

              7 votes
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              • autoredirect (or option) on login to Server Overview

                When I log into the website, it's a pain in the ass to have to click Servers (after I click application click and go, or w/e the name is) because I do this like 5-25 times a week.

                6 votes
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                • Place a link to Member Area at header or footer of cloudways.com

                  Hi,

                  It would be nice to have a direct link to Members Area (clickngo) from the top or footer of cloudways.com.

                  For more details and screenshot please have a look at ticket #38310

                  Thank you!

                  5 votes
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                    Thanks for your feedback Jaime. With the new console, to be released beginning of April. member area is merged with console, so there will be no need for a link between the two.

                    Cloudways Team

                  • Move the 'Feedback' button

                    It's in the way of the account management menu from a smaller screen size :) A link in the footer, perhaps? Great site otherwise! Very stoked to get started with Cloudways.

                    4 votes
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                    • Please fix the signup page

                      On the signup page (https://clickngo.cloudways.com/signup/) I get a mixed content warning:

                      Mixed Content: The page at 'https://clickngo.cloudways.com/signup/'; was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://www.cloudways.com/en/'. This request has been blocked; the content must be served over HTTPS.

                      if I allow the the connection in chrome (allow unsafe scripts)
                      Chrome will sill not send the ajax request:

                      XMLHttpRequest cannot load http://www.cloudways.com/en/. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://clickngo.cloudways.com'; is therefore not allowed access.

                      Please fix this by enabling TLS on all sub domains.

                      3 votes
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                      • Fix Woocommerce Password Reset Loop Varnish Rule

                        Add to Varnish exclude rules the cookie \wp-resetpass-.*\b (Woocommerce before Version 3.0: \bwp-resetpass-.*\b) in order that Woocommerce Customers who request their password to be reset get not stuck in a loop.

                        3 votes
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                        • Compact view of applications list

                          At the moment, if you have a long list of applications, it is really difficult to work with that page. Add a toggle button for a compact view where we have a table instead, so more applications fit on the screen

                          3 votes
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                          • Explicitly warn in the Access Detail page that your IP could be banned...

                            Please, for the love of god, write somewhere in the Access Detail page that your IP could be banned... In big bold letters would be nice.

                            I struggled for 7 hours to figure out why I kept getting “Software caused connection abort” errors while connecting with SFTP. I didn't even know when my IP got banned, or why.

                            The project manager whitelisted it and it's fine now...

                            1 vote
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                            • LOGGED IN -> accessing CLICK N GO Panel

                              Current:
                              login to cloud ways server, launch the click n go, if i accidentally close the click n go, only way to get the click n go is through https://clickngo.cloudways.com.

                              Future Request:
                              login to cloud ways server, launch the click n go, if i accidentally close the click n go, one way to get the click n go is through https://clickngo.cloudways.com.
                              login to cloud ways server, launch the click n go, if i accidentally close the click n go, requesting second way to get the click n go is through https://www.cloudways.com/en/login.php. i got lost atleast 10 times…

                              1 vote
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                              • 아시안카지노☭(「79SCV。CoM」)☭코리아카지노

                                아시안카지노☭(「79SCV。CoM」)☭코리아카지노아시안카지노☭(「79SCV。CoM」)☭코리아카지노

                                아시안카지노☭(「79SCV。CoM」)☭코리아카지노아시안카지노☭(「79SCV。CoM」)☭코리아카지노

                                아시안카지노☭(「79SCV。CoM」)☭코리아카지노아시안카지노☭(「79SCV。CoM」)☭코리아카지노

                                아시안카지노☭(「79SCV。CoM」)☭코리아카지노아시안카지노☭(「79SCV。CoM」)☭코리아카지노

                                아시안카지노☭(「79SCV。CoM」)☭코리아카지노아시안카지노☭(「79SCV。CoM」)☭코리아카지노

                                아시안카지노☭(「79SCV。CoM」)☭코리아카지노아시안카지노☭(「79SCV。CoM」)☭코리아카지노

                                아시안카지노☭(「79SCV。CoM」)☭코리아카지노

                                1 vote
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                                • Translation/Localization of Cloudways

                                  I would be glad to get involved on the translation/localization of Cloudways to Brazilian Portuguese! Please get in touch if you have interest in opening to a 200.000.000 people market, with more internet services and products consumption than all the rest of america (but US) altogether. Get in touch! go@fabiofava.com

                                  1 vote
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                                  • FAQ suggestion.

                                    May I suggest you add the following to your FAQ... How long does Cloudways free trial last? A. You have a full 3 days to experience the magic. (for example)

                                    1 vote
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                                    • homepage wording

                                      On the home page when you look at the pricing details and click on "View more plans" the button that then shrinks the plans back to a lesser amoutns says "View smaller plans"

                                      Would read better if it said "View less plans"

                                      1 vote
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