Service Improvement

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  1. Decrease of Price For Vultr Servers

    We all know that Vultr recently decreased their Server Pricing.

    It's now offering 512MB Server fro 2.5$ and 1GB Server for 5$

    But Cloudways is charging insanely on top of that for offering Vultr Servers.

    For 5$ Vultr Plan ( 1GB Server ), We need to pay 11$. That is 220% more than what we pay at Vultr

    This insane price is for the other plans too. And, There's no 2.5$ plan option in CloudWays.

    please support this feedback until CloudWays changes the pricing.

    212 votes
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      20 comments  ·  General  ·  Admin →
    • Web based file manager

      I like to use the web-based file manager like the FileManager feature in cPanel. Easy to control and use the files. I am not technical savvy. I dont know SSH and Linux command. Also dont like to use FTP reason being its slow.

      Using web-based file manager is the best. Because upload a zip file of WordPress which consist of thousands of files. It can save a lot of time when doing so. Refer to cPanel, then you will get what I mean.

      23 votes
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        6 comments  ·  General  ·  Admin →
      • Backup (costs): more transparency desirable and possibility to disable the backup service

        1) Backups of server is a payed service. Totally fair, but it is not noted anywhere inside the platform portal. You have to dig like 3 articles deep to find out the actual costs for backup storage. It would be nice if in the server settings this was more transparent communicated.

        2) Once you have multiple servers it is nearly impossible to find out what is actually charged per month for backup storage costs and what is droplet cost. Some reporting on this would be helpfull.

        3) And last but not least, I think backup should be optional. I can…

        79 votes
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          1 comment  ·  General  ·  Admin →
        • Mention Green Hosting on Cloudways website

          You could mention on your site, when choosing the provider, which of them are offering "green hosting". I.e. use wind/solar/water powered data centers, and adopt other green practices. Especially given that you are one of the rare that I could find, that allowed me to select Google Servers, who have 100% sustainable energy (and not wood burning either) on their servers.

          Maybe it would also help the non-technical people to have some of the terms (when creating the server and launching it) translated to more "human-readable" -format. I could imagine some environmentally conscious people would be then choosing your service…

          1 vote
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            0 comments  ·  General  ·  Admin →
          • 1 vote
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              0 comments  ·  General  ·  Admin →
            • Easy Google G Suite Integration

              Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.

              This goes hand and hand with being able to access the DNS add-on directly.

              I don't mind paying extra, but the way things are setup is really confusing.

              24 votes
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                3 comments  ·  General  ·  Admin →
              • Knowledge Base for Advanced Cron-Jobs

                Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:

                - do output with cron-script.php >> cron-script-output.txt
                - different possible to execute like for php «31 04 * * * php pathToPhpScript/....»
                - what is the base-path for cron-scripts, or do I have to use always absolute-path
                - examples like (abstract):
                DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]
                - examples like real (pseudoreal)
                31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/public_html/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/public_html/output-cron-script-1.txt

                1 vote
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                  0 comments  ·  General  ·  Admin →
                • possibility to change permission

                  It is hard to work with cloudways limited umask for new files and folders
                  drwxr-xr-x
                  the «read and execute only» for group www-data prevent extremely easy handling of own scripts.
                  It should be possible to change the limited permission at least with ssh command line chmod() or php's chmod().

                  Only then will it be possible to work efficiently and smoothly.

                  1 vote
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                    0 comments  ·  General  ·  Admin →
                  • Enable playbooks from ansible for Cloudways-Server

                    With playbooks a lot of manually daly-works can do by one (1) click.
                    This simplifies everyday life:
                    - Prevents errors
                    - Makes most complex work child's play
                    - Every customer can use an infinite number of possibilities
                    - Every customer can reuse tons of created playbook from library
                    - clone from local to remote
                    - create-file
                    - change value with preg_replace
                    - use variable in sequenced-daly-jobs
                    - ...

                    1 vote
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                      0 comments  ·  General  ·  Admin →
                    • backup notes

                      It will good to add simple notes for backups. So we can see restore points with notes. We can only see dates. If we can see the notes it will be better to recognize which restore point is for what.

                      1 vote
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                        0 comments  ·  General  ·  Admin →
                      • Share benchmarks to know which is the best service that fits our projects

                        I have read many reviews with different benchmarks, but for new people like me, it would be nice to have some documentation to know which server and which plan fits our project, based on the number of pageviews, CMS, etc.

                        1 vote
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                          0 comments  ·  General  ·  Admin →
                        • Allow Primary accounts as Team Members

                          Allowing a primary account to be team member on other Cloudways accounts is required.

                          7 votes
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                            2 comments  ·  General  ·  Admin →
                          • Cisco router is not connecting to internet, How to fix it

                            If you are frustrated with your Cisco router issues, your Cisco router won’t connected to internet, WiFi is not connecting with your Cisco router or any other issues related to Cisco router then don’t worry we are providing some easy steps to fix your Cisco router related issues. You may also dial Cisco router customer service phone number 1-844-819-3386 to get effective and instant resolution for your Cisco router issues.
                            Visit here for more detail:- http://www.itphonenumber.com/blog/cisco-router-is-not-connecting-to-internet

                            1 vote
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                              0 comments  ·  General  ·  Admin →
                            • How to recover Cox email username and password ?

                              Do you want to recover your Cox email username and password, don’t worry we provides some easy steps to recover your Cox email username and password. You may also contact to Cox email customer service number 1-844-819-3386 to get instant and effective support for your Cox email account issues. This number is toll free So now you can dial this toll free from anywhere and anytime.
                              Visit here for more detail :- http://www.itphonenumber.com/blog/how-to-recover-cox-email-username-and-password

                              1 vote
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                                0 comments  ·  General  ·  Admin →
                              • Transfer Billing To Another Account (With Affiliate Commission)

                                It would be great, especially for freelancers and agencies, to be able to create a new server with an application and then transfer the server to another account for billing. (Just like Flywheel does.)

                                I am aware of this feature https://support.cloudways.com/how-to-transfer-server-to-another-account/ but I don't believe the affiliate commission is gained from such transfer. Please correct me if I'm wrong.

                                Another great feature that would go well with this one is to setup test/demo sites for clients at no charge: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/17827789-providing-a-test-server

                                10 votes
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                                  1 comment  ·  General  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  General  ·  Admin →
                                  • Add pricing plans

                                    Put back the a 2GB RAM, 2 Core Processor VULTR plan in your Pricing. Your support agent that this is possible because VULTR is an upstream provider.

                                    1 vote
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                                      0 comments  ·  General  ·  Admin →
                                    • Virtual Windows Servers, Windows Apps with Sql Server add-on

                                      It woult be great if you could implement and offer that kind of solutions. I know that Vultr offefrs Windows solutions

                                      1 vote
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                                        1 comment  ·  General  ·  Admin →
                                      • There is a possibility that free credit report online.

                                        A negative impact on your credit without you know it. If you know that there is no credit is not perfect,
                                        https://www.free-creditreportuk.co.uk

                                        1 vote
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                                          0 comments  ·  General  ·  Admin →
                                        • Dial 1-800-778-9936 to fix Outlook errors and login issues

                                          Save our Outlook Technical Support Number 1-800-778-9936 and get a prompt solution for all your Outlook email account related errors, be it login issue, page not displaying or error messages popping up with certain error codes. Our services are spread worldwide and we work round the clock to serve you in the best possible ways. Our technical experts are highly experienced and efficient. And more visit us at- www.email-customerservice.com/outlook-support.html

                                          1 vote
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                                            0 comments  ·  General  ·  Admin →
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