Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. allow custom restore points

    Allow user to create their own restore point at any time

    2 votes
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  2. include ALL digital ocean plans

    Digital Ocean offers you “flexible plan” droplets. Such as 1gb ram with 3 cores. Couldn’t this be implemented with cloudways so we have more choice?

    At the moment I need more cpu power but I don’t require additional ram.

    Allowing the above will help my situation.

    3 votes
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  3. Collect managed migration information via an SSL web form.

    The information required for a managed migration being submitted via a plain text email is sub-optimal. Using a web form on the cloudways site would allow the information to be collected and encrypted in transit.

    1 vote
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  4. Check applied promotion code

    hopes can have a page to let customer check applied promotion code by themselve

    1 vote
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  5. Ability to export/download monitoring reports in various formats (eg. CSV, PDF, PNG)

    Team,

    As of today, cloudway doesn't have any ability wherein the server admins can download/export the monitoring report (under Server Management -> Monitoring).

    As per my experience working with server monitoring, the monitoring data generated plays an important role; and it also involves comparing various kinds of server related reports simultaneously.

    I would highly recommend you to implement this feature which I am sure would be appreciated by all your customers; and hopefully, will add value to your services.

    Regards,
    Surendra Mohan

    1 vote
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  6. Queue for API tasks (API multitasks)

    Currently if I need to:

    1. Clone
    2. Set label
    3. Set Domain
    4. Set Aliases
    5. Set SSL
    6. Set something else...

    for the same application, I have to control the queue remotely, which is hard to implement since the connection may be simply lost and as a result we may simply not get any task completed at all.

    It would be just great if we could send you several requests on the API at the same time and see the result of the whole queue.

    /clone -> response with future app_id
    /label for app_id -> ok (200)
    /domain…

    1 vote
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  7. Master account

    Have an option so I give my webadmin's cloudways account full access to my server and application.

    1 vote
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  8. Please help me, I have registered account Phamduy54321@gmail.com. But not active. I can not contact anyone either.

    Please help me, I have registered account Phamduy54321@gmail.com. But not active. I can not contact anyone either.

    1 vote
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  9. Have the ability to change ownership of server to another cloudways account

    It would be great if we can just change ownership of a server. For example, my account. I am using my company Google account to handle our servers, etc on cloudways but maybe it needs to be owned by a generic company account in the event there is employee turnover or I leave the company. Then there would be no way to fully access the servers under my account that the company may need to access if, my account is ever removed.

    2 votes
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  10. Improved monitoring and alerts

    The cloudways bot hasn't detected the two times that I've had issues on my server. A few days ago CPU was high and maxing out, sites were not loading and I had to notice this while on the site and open a chat to get it resolved. A couple weeks ago, the entire server was down from 3am to 10am - everything had completely locked up, no warning email.

    In addition, I don't think you can call yourselves "Managed" if you don't get the alerts on your end and check the servers. If I have to log in to see…

    1 vote
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  11. Office Installation and Setup Guide - Octa One Networks

    Recently came across your blog through Google and found it to be informative and interesting article, Really it's a fantastic blog. Good job keep it up.....

    VISIT....
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup

    1 vote
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  12. Office Installation and Setup Guide - Octa One Networks

    Recently came across your blog through Google and found it to be informative and interesting article, Really it's a fantastic blog. Good job keep it up.....

    VISIT....
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup

    1 vote
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  13. Team Member Analytics to see when they last logged in

    Create a way to track team member usage to better understand where they have been and confirm work time.

    2 votes
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  14. Knowledge Base for Advanced Cron-Jobs

    Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:

    - do output with cron-script.php >> cron-script-output.txt
    - different possible to execute like for php «31 04 * * * php pathToPhpScript/....»
    - what is the base-path for cron-scripts, or do I have to use always absolute-path
    - examples like (abstract):
    DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]
    - examples like real (pseudoreal)
    31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/public_html/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/public_html/output-cron-script-1.txt

    2 votes
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  15. Office Com Setup Enter Product key | Office.Com/Setup | www office com setup

    Get 24x7 instant support by Certified Technicians to help you download Microsoft Office Setup. Our certified experts stand for solving your question and they are provides live help and support your Microsoft Office trouble solution.

    @http://www.office.comsetup.space/
    @https://officecomsetupms.tumblr.com/

    1 vote
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  16. Mention Green Hosting on Cloudways website

    You could mention on your site, when choosing the provider, which of them are offering "green hosting". I.e. use wind/solar/water powered data centers, and adopt other green practices. Especially given that you are one of the rare that I could find, that allowed me to select Google Servers, who have 100% sustainable energy (and not wood burning either) on their servers.

    Maybe it would also help the non-technical people to have some of the terms (when creating the server and launching it) translated to more "human-readable" -format. I could imagine some environmentally conscious people would be then choosing your service…

    1 vote
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  17. possibility to change permission

    It is hard to work with cloudways limited umask for new files and folders
    drwxr-xr-x
    the «read and execute only» for group www-data prevent extremely easy handling of own scripts.
    It should be possible to change the limited permission at least with ssh command line chmod() or php's chmod().

    Only then will it be possible to work efficiently and smoothly.

    1 vote
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  18. Enable playbooks from ansible for Cloudways-Server

    With playbooks a lot of manually daly-works can do by one (1) click.
    This simplifies everyday life:
    - Prevents errors
    - Makes most complex work child's play
    - Every customer can use an infinite number of possibilities
    - Every customer can reuse tons of created playbook from library
    - clone from local to remote
    - create-file
    - change value with preg_replace
    - use variable in sequenced-daly-jobs
    - ...

    1 vote
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  19. 2 votes
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  20. Share benchmarks to know which is the best service that fits our projects

    I have read many reviews with different benchmarks, but for new people like me, it would be nice to have some documentation to know which server and which plan fits our project, based on the number of pageviews, CMS, etc.

    1 vote
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