Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Enable subdomains for apps using backend and frontend with same DB

    Enable the possibility to create esily subdomains for alternate access to the app. For example myapp.com and backend.myapp.com.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Virtual Windows Servers, Windows Apps with Sql Server add-on

    It woult be great if you could implement and offer that kind of solutions. I know that Vultr offefrs Windows solutions

    7 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow to install webmin

    Allow to install Webmin in any server or have by default with any application

    2 votes
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  4. Let us select our own Digital Ocean Server Droplet

    It would be great if you can let us select our own server for Digital Ocean. I am an affiliate who promotes various hosting companies.

    As you know, Digital Ocean offers you $25 for every referral who successfully signed up with Digital Ocean.

    So it is not feasible for me to use CloudWays.

    I won't mind paying the server management charges.

    2 votes
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  5. Add file (img) storage and organization ability

    There is currently no way to store images in a folder on the server and view them without the exact URL. I recommend adding a feature like this. It's pretty basic and a helpful function.

    1 vote
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  6. Allow restricted server access but full app access to team members

    Lets say you have a staging server with multiple apps/sites on it. A dev on your team might be working on multiple apps on that server, and need access to all of them.

    This is currently not possible, unless you also give FULL server access to that team member. Which then means that just because the person should be able to access and work with all the apps on the server, he/she also has access to potentially harmful settings such as package control, scaling, and even server deletion.

    Simply, all the permission checkboxes are good as they are, but we…

    2 votes
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  7. distributed architechure

    I think it will be good to have more flexibility in server options. Like having separate server for web and database. Having clusters of servers. This enables to serve large customers

    1 vote
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  8. Obat Perangsang Wanita

    oko online khusus dewasa terlengkap terpercaya harga murah, jual obat peangsang wanita, http://www.tokojualobatperangsangwanita.com/

    1 vote
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  9. Pricing page should list how many visitors each plan serves

    Hello,
    Your web site should list front and center, on the home page and the pricing and plans pages, how many visitors each plan serves...

    E.g., 17/month ... 30-40k visits monthly
    34/month ... 100k monthly, etc
    This info is not easily found and it is frustrating.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Mailbox server

    NEed incoming and outgoing mail box server softwares like webmail, horde at application & server levels. Rackspace is expensive as we work with more employees in an organization.

    4 votes
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  11. allow bash profiles

    As a developer I'm drawn to hosts where I can set up my own bash profiles and use ssh, so I can recreate the same workflow on many sites. Would appreciate the ability to do so here.
    I'm in the habit of binding "rm" to "rm -i" for one thing, which is all of a sudden a very dangerous habit that I'm in.
    I don't know the security risks very well to allowing profile creation, but I've seen many hosts allow it.

    4 votes
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  12. 1 vote
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  13. Transfer Billing To Another Account (With Affiliate Commission)

    It would be great, especially for freelancers and agencies, to be able to create a new server with an application and then transfer the server to another account for billing. (Just like Flywheel does.)

    I am aware of this feature https://support.cloudways.com/how-to-transfer-server-to-another-account/ but I don't believe the affiliate commission is gained from such transfer. Please correct me if I'm wrong.

    Another great feature that would go well with this one is to setup test/demo sites for clients at no charge: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/17827789-providing-a-test-server

    11 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Take a backup right before deleting a trial server (so it can be recovered to latest state)

    I have just finished a trial account. Very happy with the initial trial, wanted to pay via PayPal which in itself was a problem (waiting for it to be setup).

    When the trial was expiring I asked the customer support to enable Paypal payments and asked if I would be able to continue from where I left off. I was told nothing is removed for 7days after the trial.

    After finally managing to pay via PayPal my trial account was restored to a state of 6am in the morning....although my trial didn't expire to later in the afternoon.

    I even…

    1 vote
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  15. Easy Google G Suite Integration (as SMTP gateway)

    Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.

    This goes hand and hand with being able to access the DNS add-on directly.

    I don't mind paying extra, but the way things are setup is really confusing.

    67 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have blockstorage as backup target

    We should be able to purchase blockstorage and be able to have backups stored on said blockstorage (preferably non-ssd) for the providers that support it.

    That way we can keep any quantity of backups that we require.

    3 votes
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  17. Horizontal scaling

    Scale by adding more machines into your pool of resources

    11 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Su PHP in your platform

    I hope you can implement Su PHP on your platform. It is needed for some Wordpress themes.

    1 vote
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  19. Let me backup to my own storage

    Cloudways is shaping up as a potentially good option for me however I need to be able to backup to my own storage in the event something goes wrong with Cloudways.

    It would be ideal to choose between Cloudways own backup option and my own using S3/Google nearline etc.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make pricing more transparent (and understandable)

    I'm not asking you to be the cheapest but make it clear how your pricing works. My specific issue is with the way Google Cloud instances are marked up. The highlighted instance has what seems a reasonable 30% margin whereas a larger instance ends up 255% more expensive than Google Cloud itself.

    Server Pilot (i know, not quite the same) have a fixed $ fee per server you maintain with them. This makes sense as if you were pricing based on 'effort', there's no additional effort for you should I choose to use a higher spec'd VM.

    7 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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