Service Improvement

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  1. Find a replacement for Kyup

    Kyup is closing. Please look for an alternate provider with similar specifications.

    24 votes
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    • Update Linode Servers to the Newest Specs.

      The current Cloudways tiers for Linenode are 1 generation behind. These should be updated to the newest available offerings (updated on May 17, 2018). This includes increasing the highest available tiers.

      Cloudways Current Tier Sample:
      2 Core / 4GB RAM / 48GB SSD
      20 Core / 80GB RAM / 1536 SSD (MAX Tier)

      Linode Current Tier Sample:
      2 Core / 4GB RAM / 80GB SSD
      32 Core / 192GB RAM / 3840 SSD (MAX Tier)

      4 votes
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      • 36 votes
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        • Add all Google cloud paltform regions and premium tier

          Add all 17 regions from google cloud platform, Brazil would be very useful for us but I think it's time to add all of them.

          Kinsta is using 15 and you can adding the edge by using 17 (all of them)

          Kinsta have another edge and they are using premium tier and cloudways using standard tier.

          https://kinsta.com/blog/google-cloud-hosting/

          1 vote
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          • Add Vultr 512MB RAM Server Option

            I have seen other ideas asking for the price of Vultr servers to be reduced, but I am NOT suggesting that, the prices are fair given these servers are managed. What I'm asking is could Cloudways add the lowest level Vultr server option (1vCPU/512MB RAM/500GB space) as an option?

            This would be very useful for staging servers or when you need to clone server to test something out. With Vultr this costs $2.50/mth so with the Cloudways markup it would be about $5.50/mth (220%) and that would be great for a staging server.

            Thank you for your consideration.

            11 votes
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            • Include the new Google Hamina, Finland (europe-north1) datacenter.

              Please include the new Google Hamina, Finland (europe-north1) datacenter.

              1 vote
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              • Add Hetzner Cloud as a provider

                https://www.hetzner.com/cloud?country=gb

                Cloud VPS from 2.49 Euro per month
                1 vCPU, 2GB RAM, 20GB SSD, 20TB Traffic

                Hurry and do a deal with this company! I already use a full server for them, always low prices, always maximum speeds.

                7 votes
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                • Offer ssdnodes Hosting Option

                  It seems like ssdnodes.com have the cheapest highest resources options out there for cloud hosting providers.

                  1 vote
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                  • Provide status information about all your cloud provider and send alert in notification bot

                    The only way to check the status of the infrastructure is to check status.cloudways.com but if anything happens in the side of any service provider (ex: Kyup) then we don't get any information.

                    I would prefer that you give us earlier alert via notification bots, or emails when there is an issue that affects many customers.

                    You should keep a certain level of QOS and being accountable for the technical issues of your technology partners in order to avoid them.

                    2 votes
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                    • Add Swiss server location with Exoscale

                      It would be great to have swiss serverlocation with exoscale.ch

                      2 votes
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                      • Add 2.5$ vultr packages

                        Please do this.

                        74 votes
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                        • 1 vote
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                          • 1 vote
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                            • Google servers in Brazil

                              Please consider opening up the option of using Google servers in Brazil. Google recently launched up a data center in Sao Paulo.

                              I already know you offer Amazon in Sao Paulo but Google may be cheaper ;)

                              2 votes
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                              • Sells only servers with IP that do not have old DNS records pointing to

                                Cloudways should require from infrastructure providers that only servers with IP are assigned to cw customers, without orphaned DNS-records pointing to.

                                We had unbelievable efforts to get the DoubleContent entries out of the web from old DNS-records stored/cached in Cloudflare-system from old/former IP-holder. Without possibilities to change/delete the foreign records it's a disaster!

                                Would be very important to check automatic for NO orphaned DNS-records from old user/domain (from Cloudways or the Infrastructure Providers).

                                Otherwise there will be a lot of unnecessary and very time-consuming work steps for Cloudways clients!

                                1 vote
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                                • 1 vote
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                                  • Support for Amazon Lightsail

                                    New as of 11/30/2016, Lightsail provides much more competitive rates than normal AWS. Comparable to the DigitalOcean or Vultr plans currently offered by Cloudways.

                                    https://amazonlightsail.com/

                                    56 votes
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                                    • UpCloud as a provider

                                      A great provider of cloud hosting. It came second in the Cloud Spectator 2016 EU top 10 vendor benchmarks. With a first place for vCPU and memory and also disk performance.

                                      55 votes
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                                      • add as cloud provider for docker

                                        Add as Cloud provider to create docker nodes.

                                        2 votes
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                                        • Add Alibaba Cloud (Alihun)

                                          They are great and have Anti DDOS and WAF included on packages.

                                          5 votes
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