Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Google servers in Brazil

    Please consider opening up the option of using Google servers in Brazil. Google recently launched up a data center in Sao Paulo.

    I already know you offer Amazon in Sao Paulo but Google may be cheaper ;)

    6 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. add as cloud provider for docker

    Add as Cloud provider to create docker nodes.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add more locations

    Please offer all the locations, and not just a select group, for each of your providers. For example, I -- and my customers -- are in Texas, so the Vultr datacenter in Dallas would make a great deal of sense; but you don't offer it. Similar limitations exist for your other providers. If they have a location, please offer it, too.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Alibaba Cloud (Alihun)

    They are great and have Anti DDOS and WAF included on packages.

    6 votes
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    3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add 2.5$ vultr packages

    Please do this.

    78 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. Penetration Testing Form

    Amazon AWS has a form to let them know you want to do penetration testing: https://aws.amazon.com/premiumsupport/knowledge-center/penetration-testing/

    There should be a process at the cloudways level to facilitate this communication between the infrastructure providers and your end user/customers.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support for Amazon Lightsail

    New as of 11/30/2016, Lightsail provides much more competitive rates than normal AWS. Comparable to the DigitalOcean or Vultr plans currently offered by Cloudways.

    https://amazonlightsail.com/

    70 votes
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    under review  ·  13 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  9. UpCloud as a provider

    A great provider of cloud hosting. It came second in the Cloud Spectator 2016 EU top 10 vendor benchmarks. With a first place for vCPU and memory and also disk performance.

    75 votes
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    18 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add Singapore datacenter for Vultr

    https://www.vultr.com/locations/ SG datacenter is available. Please consider support this too. Thanks.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add contabo.com VPS plan options to your supported hosting providers list.

    Add VPS package options from contabo.com to your supported hosting providers list.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Vultr DNS Integration

    Vultr has a free DNS service for all of their customers. It would be awesome if Cloudways could integrate this somehow.

    I did reach out to Vultr support to see if I had access since I had a Vultr server but it was through Cloudways. I figured I wouldn't but it doesn't hurt to get more information. This was the response.

    -- Vultr.com Support Team --
    "If you signed up through Cloudways, you would not be able to have access to Vultr DNS since it requires a direct account with us I'm afraid, unless Cloudways adds Vultr DNS Integration in…

    8 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Southern California Data Centers

    Vultr offers an LA based data-center, but you can only choose the first tier hosting plan because they don't have the resources in their LA datacenter.

    Please offer more southern california datacenter options.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Vultr Block Storage option

    add vultr block storage option

    68 votes
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    16 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Dedicated servers

    Solutions in the "cloud" is simple, flexible and user-friendly when it comes to quickly change the infrastructure. For us that is slightly more advanced users, and sees the need for dedicated servers for our applications have several advantages to having it on dedicated servers.

    I am aware that it is significantly more advance and would cost a small fortune, but it is also considerably cheaper than large configurations in the "cloud" for us who have these needs.

    The market for dedicated servers is huge, there are both managed and unmanaged servers out there you can pick and choose from. I…

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Google Cloud Platform adds two new regions (Oregon, Japan)

    Google Cloud Platform adds two new regions, 10 more to come
    https://cloudplatform.googleblog.com/2016/03/announcing-two-new-Cloud-Platform-Regions-and-10-more-to-come_22.html

    Will add two new regions to Cloudways? thanks.

    Regards,
    Pseric

    8 votes
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    3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Offer data center in Hongkong

    In order to target traffic from China, you must have servers in Hong. Otherwise, customers will face connectivity issues.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Provide hosting services based in South Africa

    South African companies should not hold any personal identifying data outside of South Africa .... according to the POPI act (Protection Of Private Information)
    Amazon (AWS) are apparently setting up in South Africa at the moment. Please add a South African city as an option

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dediserve

    Any plans to offer your product on the systems of didiserve?

    https://www.dediserve.com/

    4 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add AWS UK London

    AWS has launched a new data centre in the UK, London. I think this would be a great addition to Cloudways. Thanks.

    4 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
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