Service Improvement

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  1. Easy way to view log files from dashboard

    Kinsta have an easy way to view log files in their dashboard which is very useful, would be great to have the same and also be able to download log files easily

    17 votes
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    • add max_file_uploads to server PHP settings

      add max_file_uploads to server PHP settings so this can easily be setup for specific needs.

      8 votes
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      • Server Share Billing is Unfair

        In Cloudways we get to share our server with other CloudWays users. But billing both of the users ( owner & shared account holder ) the complete price of the server is unfair.

        Let me break this down:

        Let's say "USER A" has 7$ DO 512MB Server and he shares it with "USER B"

        Then Cloudways is charging 7$x2 = 14$ from both the users.

        "USER B" is getting only CloudWays Console features with the shared server. All the resources are same

        Same 512MB ram, Single core Cpu, and 20 GB SSD.

        But still, he has to pay total 7$…

        17 votes
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        • Clone application settings

          When you clone an application, you should have an option to clone also:
          - Application credentials
          - Domains
          - Cron Jobs
          - SSL Certificates
          - Application settings
          - CDN settings

          At the moment, the Application Cloning process only clones the files+database, with the result that the app is working but then you have to duplicate all those settings manually in the Platform.

          3 votes
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          • Add bandwidth monitoring for CDN

            I need to know how much I will get charged by enabling CloudwaysCDN

            2 votes
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            • Allow existing Cloudways customer accounts to be added as team members to projects in another account

              Essentially, when adding team members to a project, trying to add a user with an email address that is already a customer of cloudways (has an existing account via that email address), will result in an error notification - "You cannot add this email as team member. Use a different email for this user or contact support for more information."

              This seems problematic as, with a client on more than one project or across a different account, one can only add the same client by insisting the client maintain several email address for each instance of a team member addition. …

              12 votes
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                1 vote
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                • Allow GIT Deployment to private_html

                  Currently, the ability to deploy directly from GIT is limited to the public_html folder. In our case, our application is housed in private_html. It would be great if we had the option to deploy from GIT directly to the private_html folder.

                  2 votes
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                  • Make it easy to create redirects

                    Every $3 a month host with c-panel lets you map a domain or subdomain to a subdirectory with just a few clicks. I was just told this needs to be coded into my .htaccess file (?!). A redirect is also helpful if you want to keep a public link the same but change your site structure. Please add this basic functionality.

                    2 votes
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                    • Notifications access for users with full access

                      Would be great to allow your system admin who has full access to get access to all notifications.

                      I signed up as business owner but don't manage the server so would be great to see this.

                      1 vote
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                      • Monitor All Servers and Resources On Single Page With Visuals

                        As of now, you have to click on each server, then go to resources and then select specific resource. This is time consuming. Also, the data is displayed as line graph which is very visually polished or clean looking.

                        I recommend that you have a "overview" or "snapshot" area that show you the health/resources/stats for all the servers on your account. Perhaps showing colors Green to Red pie charts to show you quick overview of ALL resource (memory, CPU, hdisk, bandwidth, etc) of ALL servers.

                        Thank you.

                        1 vote
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                        • GUI of the Access Details

                          Please move in the GUI of the Access Details;
                          Url and Username and Password.

                          The Url is in no direct correlation to the username and password.

                          I spent a fucking hour on support as he tried to work out why they werent working. Completely rediculous. The details are ONLY stored for wp-admin within the database mysql.

                          The fact that you have SSH and SFTP on the right, and these are the username and password for them, is just poor poor GUI design.

                          Would be nice if you put "wordpress login" details underneath the URL FOR WORDPRESS.

                          And the SSH and…

                          1 vote
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                          • Prevent Let'sEncrypt/SSL List to Be Obliterated Upon Error

                            I have multiple domains on a server/app (DO) that were typed before. Every time I add a new domain to the SSL list (after adding it in the Addon Domains list), I have to brace myself because a single typo or error (especially in a list with dozens of domains) will cause the entire SSL installation to fail and the SSL for all domains is removed. I'm aware a separate SSL is created for each domain, but you already have the multiple-domain list up and running, so if a new one is added and an error occurs, at leats don't…

                            2 votes
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                            • Display the access status on applications page

                              In the application overview page: https://platform.cloudways.com/apps it would be usual to highlight whether application access has been disabled. Very handy when managing many applications with different statuses. Example mockup: https://ibb.co/mbJzTw

                              1 vote
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                              • support removal of projects

                                The title says it all I guess. There could be a lock for projects that have been assigned, but as nothing dreadful happens to the application, this would not be a necessary condition. A warning might be enough.

                                2 votes
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                                • Filter Applications by Server or Project

                                  I'd like to filter and not only sort by Server my applications as the list is getting too big.

                                  1 vote
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                                  • Have team members create their own support tickets (not on behalf of me)

                                    Hi,

                                    I would like to give team members support access but just their own access. Not on my behalf. The team members are in this case separate customers so they only need to see their own tickets and create only tickets according their own application.

                                    Cheers,
                                    Jaap

                                    1 vote
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                                    • Better Git prompts

                                      It would be great to have better Git prompts so you can see what branch you are in as well as other info. This works great, https://github.com/magicmonty/bash-git-prompt.

                                      I use it now but I have to install it in private_html and run 'source .bash-git-prompt/gitprompt.sh' in that directory every time I log in.

                                      It would be great to have it done automatically in .bashrc. Or, even better, let users be able to have a personalized .bashrc.

                                      1 vote
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                                      • Add Web Based File manager Like KodExplorer

                                        We need a feature like they provide in the cpanel and other many hosting of web based file manager.
                                        The kodexplorer is one of the most advanced web based file managers.
                                        Please add this feature, it's really hard to use ftp for many reasons.

                                        3 votes
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                                        • STOP USING AJAX FOR SAVING CONSOLE CHANGES!!

                                          It's slower than traditional POST/submit button. Pain in the backside when having to make multiple changes. Please sort.

                                          18 votes
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