Service Improvement

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  1. Hide server details from Team Members with limited application access

    When I give limited access to team members the first console screen after they login it shows the server details - server type, disk, etc.

    I want to give application access to my clients but I don't want them seeing the level of server I have them on. It would be better to either not show the server details or go straight into the application dashboard.

    27 votes
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      The new console (already in private beta for some 500 customers and to be in public beta from next week) already includes this (no server access option) along many more fine grained privileges that will be possible to set.

      We are not going to implement it on old console as it should be out of the way in short time.

      Cloudways Team

    • Auto-Cleaning Option for Logs (Error & Access)

      On top of not being able to delete logs ourselves (which should be made possible - as suggested by other feature request), it would be massively useful if there was an option to set a timer for logs (both error & access) to be auto-cleaned.

      Even if we can control the error logs to a degree (by fixing the application errors), we can't fully control access logs which is a problem because it literally means that the disk space for app is constantly growing - and if you don't pay attention it could take your site down due to full…

      9 votes
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      • Better Cron hinting

        I would like to see better Cron schedule hinting. I was attempting to set up my cron tasks for a Laravel application and I had to resort to getting help from support. I never would have been able to guess the proper directory without help.

        1 vote
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        • Make a system to schedule server size changes by time and date.

          We increase our server size from small to medium for class times when our students take Moodle quizzes, then we have to reset the server to small for off-peak times. It's a real hassle to do this manually four times per week, so if we could schedule server size changes in advance this would be a big help. I'm sure that many other users would also appreciate being able schedule server size changes for peak usage times.

          1 vote
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          • Ability to upload or enter .env information

            Be able to upload a .env file, or enter the .env key/pair values in the console. Many frameworks (such as Laravel) utilise the .env file to change configuration between dev and prod, and they should never be pushed via git.

            9 votes
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            • Provide other PHP log settings or tighter log control

              Please provide better control or more PHP logging options (ie turning off warnings). Right now I can't turn off certain debug output that is inconsequential, yet seriously affects my server performance.

              1 vote
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              • File and Folder Permission Setting

                Hello,
                if I chosen your platform;
                Seems; 've always preferred speed and quickness setup.
                However, I am not able to set permission for my predefined files and folders by using filezilla or dreamweaver. Which is normal and acceptable! But I do not have to learn SSH command string to set these simple permission. This is not my job. Why do not you develop an application for this important issue, so we need to set some permission according to wordpress security plugins.. Then; we may need to change them quickly. It is always required.
                I believe, you are trying to develop…

                9 votes
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                • 15 votes
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                  • Add LOCALE settings to PHP configuration

                    It would be useful to be able to set the LOCALE setting for php.

                    5 votes
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                    • Improved mysql manager with search and replace functionality

                      The current administrator is fast and lightweight but it needs a little more functionality. For example it would be nice to have a "search" option within a table and once you get the result set to have the option to modify, delete, etc. Currently if you want to modify the record 10.000 in a table you have to display up to that record and then you get the option to modify it. If you do a query to list only your record 10.000 there is no option to modify it. Yes, it can all be done with queries... but that…

                      36 votes
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                      • Add dashboard for applications

                        We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)

                        I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.

                        It'd simply act as a list of shortcuts directly into the Application Management screen for each.

                        At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…

                        10 votes
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                          Brian, this will be already in the new console to be launched (beta) sometime in December. You will be able to sort console by servers, application (independent of server) and even create projects that will be just groups of servers and apps.

                          The new console (that you should have received an screenshot already in the new permissions newsletter) will be a huge step forward for our platform.

                          You will need to be patient for a while more.

                          Cloudways Team

                        • Click & Go Application Credentials visible for Master User

                          We were used to have all credentials in that spot, could be a good idea set them to be viewed for master access, inserting the “Master user” as the first member of the team?

                          Why i need to add a new member (that is a copy of myself account) with another email, plus I want all my work email on the one you have already to contact me

                          3 votes
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                            Graziano, you have the master credentials at the server tab level cause they give access to all apps in that server. You don’t need to create another account for yourself. Master credentials have SSH and SFTP access to all apps already.

                            Let me know if I am missing something.

                            Cloudways Team

                          • Support for creating CSR for multiple domains (SAN)

                            Your platform supports SAN and Wildcard SSL certs but the CSR creator under Application Management does not support multiple domains and it gives error "Enter Domain name in correct format" when I typed in my domains under it. Seems like it supports one domain only so it should be updated.

                            5 votes
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                            • Xcache

                              there is no option for Xcache instead of APC Cache, can you please include it

                              1 vote
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                              • Be able to name backups

                                It is good to be able to name backups like wpengine hosting does. here in cloudways backups are named by creation date but I think it is good to name backups manually.

                                9 votes
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                                • Fine grain team member permissions

                                  Please add permissions/restrictions for:

                                  Purchasing additional services
                                  Scaling the server
                                  Changing packages
                                  Managing Addons

                                  10 votes
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                                  • Fix the ClicknGo functions that don't work in Firefox

                                    There's no way Cloudways should have functionality in the ClicknGo console that fails outright when using Firefox. (Specifically referring to clicktocopy buttons). At this point in time, cross-browser functionality should be a given, especially for admin pages.

                                    Either implement the extra functionality in a way that is compatible with all major browsers, create an automatic fallback solution for no-supported browsers, or at the very least, put a notation on each non-compatible function marking the browsers with which it will not work. As it is now, it's a major frustration that makes Cloudways look amateurish when the reason for the failure…

                                    2 votes
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                                      Paul can you list any other functionality that is not working with Firebox (besides clicktocopy) and the version of Firefox you are using and in which OS?. This will help.

                                      We do try to test console functionality in all browsers/OS combinations, but we may have missed some.

                                      Cloudways Team

                                    • COLOR BLINDNESS

                                      A lot of people are red/green color blind. Its nearly impossible for me to distinguish that round red/green DOT that represents a server's health status. Maybe change the icon itself to something more descriptive (Server Online, Server Offline, etc.), or put a mouse-over description.

                                      5 votes
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                                      • Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database

                                        Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database

                                        1 vote
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                                        • Use Zeroclipboard instead of flash for the "click-to-copy" functionality

                                          just a request - on the application dashboard, you have all the usernames and passwords for various things (DB, Admin, SFTP, SSH). All of these use flash - it is very hard to use this on Linux machines. Please use what Github uses - Zeroclipboard. See how easily you can copy paste the "SSH Clone URL" on the right side of github: https://github.com/z…om/zeroclipboard/zeroclipboard . it will be massively useful for people like me

                                          3 votes
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