Service Improvement

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  1. Improved mysql manager with search and replace functionality

    The current administrator is fast and lightweight but it needs a little more functionality. For example it would be nice to have a "search" option within a table and once you get the result set to have the option to modify, delete, etc. Currently if you want to modify the record 10.000 in a table you have to display up to that record and then you get the option to modify it. If you do a query to list only your record 10.000 there is no option to modify it. Yes, it can all be done with queries... but that…

    35 votes
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    • Add dashboard for applications

      We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)

      I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.

      It'd simply act as a list of shortcuts directly into the Application Management screen for each.

      At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…

      10 votes
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        Brian, this will be already in the new console to be launched (beta) sometime in December. You will be able to sort console by servers, application (independent of server) and even create projects that will be just groups of servers and apps.

        The new console (that you should have received an screenshot already in the new permissions newsletter) will be a huge step forward for our platform.

        You will need to be patient for a while more.

        Cloudways Team

      • Click & Go Application Credentials visible for Master User

        We were used to have all credentials in that spot, could be a good idea set them to be viewed for master access, inserting the “Master user” as the first member of the team?

        Why i need to add a new member (that is a copy of myself account) with another email, plus I want all my work email on the one you have already to contact me

        3 votes
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          Graziano, you have the master credentials at the server tab level cause they give access to all apps in that server. You don’t need to create another account for yourself. Master credentials have SSH and SFTP access to all apps already.

          Let me know if I am missing something.

          Cloudways Team

        • Support for creating CSR for multiple domains (SAN)

          Your platform supports SAN and Wildcard SSL certs but the CSR creator under Application Management does not support multiple domains and it gives error "Enter Domain name in correct format" when I typed in my domains under it. Seems like it supports one domain only so it should be updated.

          5 votes
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          • Xcache

            there is no option for Xcache instead of APC Cache, can you please include it

            1 vote
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            • Be able to name backups

              It is good to be able to name backups like wpengine hosting does. here in cloudways backups are named by creation date but I think it is good to name backups manually.

              9 votes
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              • Fine grain team member permissions

                Please add permissions/restrictions for:

                Purchasing additional services
                Scaling the server
                Changing packages
                Managing Addons

                9 votes
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                • Fix the ClicknGo functions that don't work in Firefox

                  There's no way Cloudways should have functionality in the ClicknGo console that fails outright when using Firefox. (Specifically referring to clicktocopy buttons). At this point in time, cross-browser functionality should be a given, especially for admin pages.

                  Either implement the extra functionality in a way that is compatible with all major browsers, create an automatic fallback solution for no-supported browsers, or at the very least, put a notation on each non-compatible function marking the browsers with which it will not work. As it is now, it's a major frustration that makes Cloudways look amateurish when the reason for the failure…

                  2 votes
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                    Paul can you list any other functionality that is not working with Firebox (besides clicktocopy) and the version of Firefox you are using and in which OS?. This will help.

                    We do try to test console functionality in all browsers/OS combinations, but we may have missed some.

                    Cloudways Team

                  • COLOR BLINDNESS

                    A lot of people are red/green color blind. Its nearly impossible for me to distinguish that round red/green DOT that represents a server's health status. Maybe change the icon itself to something more descriptive (Server Online, Server Offline, etc.), or put a mouse-over description.

                    5 votes
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                    • Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database

                      Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database

                      1 vote
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                      • Use Zeroclipboard instead of flash for the "click-to-copy" functionality

                        just a request - on the application dashboard, you have all the usernames and passwords for various things (DB, Admin, SFTP, SSH). All of these use flash - it is very hard to use this on Linux machines. Please use what Github uses - Zeroclipboard. See how easily you can copy paste the "SSH Clone URL" on the right side of github: https://github.com/z…om/zeroclipboard/zeroclipboard . it will be massively useful for people like me

                        3 votes
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                        • Clone from one server to another multiple times (change user on clone)

                          When you clone an app from one server to another, it keeps the same Unix/Linux user and MySQL database name, user and password. Thus, if you clone an app from one server to another, you can't repeat the process later, unless you delete the 1st clone.

                          We like to start with a base WP template app and another for WooCommerce. Then each time we start a new project we clone one of those templates to the server it's going to run on. Unfortunately after we do it from the server where the template resides to a new server, one time,…

                          10 votes
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                            The logic behind keeping same creds is that many people use this feature to create test/dev environments, so it is convenient for them to have it like this.

                            In any case, for the flow you mention, you could clone a template from server A to server B. Then on server B, keep the first copy of the app as a template and clone it (on the same server) as many times as needed. Cloning on the same server changes all credentials, so this should work for you?.

                            Cloudways Team

                          • Backup single applications

                            Actually, we can take SERVER backups but we can RESTORE single applications. This is good but it would be great if we could also take a backup of a single application.

                            Consider this : we'll deploy an upgrade but before we want to made a backup that we can restore just after deployment if anything goes wrong.

                            - Actually, we need to take a full server backup, which takes several minutes ;
                            - I f we could made a backup of this single app, it would take 90% less time.

                            This could be placed at the same level than RESTORE…

                            144 votes
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                            • 5 votes
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                              • Password protecting apps from console (via htpasswd)

                                I want to get this option in console to password protect my apps which can be done via creating htpasswd on the server. Will reduce the hassle :)

                                9 votes
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                                • Disk Space Details Per Application

                                  At the Application Tab. Display Application Disk Data and Disk DB usage in numeric stats and Chart.

                                  Purpose - to help us determine what app has increased in size and/or to help manage disk size.

                                  155 votes
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                                  • Client specific billing for apps or servers

                                    Could you guys add in a client billing feature like they have at https://wpoven.com/?
                                    You can enter clients attached to applications and bill them monthly through the site control panel. It would be the cherry on top for Cloudways.

                                    16 votes
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                                    • Better app submission

                                      The process should be:

                                      1 - Type of the app (Wordpress, Prestashop...)
                                      2 - Name of the app (My Application)
                                      3 - Primary Domain (myappdomain.com)
                                      4 - SSH Key (Yes[] - No[] and if yes "Paste you SSH Key)

                                      Actually these steps means 3 app restarts and 5 minutes, with all these steps at the app creation time it would take no more than 1mn.

                                      15 votes
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                                      • Ability to backup just the database and restore it from the console.

                                        Ability to backup just the database and restore it from the console.

                                        8 votes
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                                          You can easily achieve this via the Dump and Import features of the Click&Go Mysql Manager from console. We think that this should be enough for most cases.

                                          Cloudways Team

                                        • Less drag'n'drop sensitivity

                                          The drag'n'drop sensitivity of the sections in the server and app overview page are very high, making it almost impossible to click the open and close button without triggering a sorting instead. Specially when using a wacom stylus.

                                          You might want to consider adding som sort of "min. drag distance before sorting" to each section to avoid unintentionally sorting events.

                                          1 vote
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