Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Monit as New Relic alternative

    New Relic reach EOL but application monitoring is still important. Maybe MONIT daemon should be a good alternative...

    11 votes
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      0 comments  ·  Add-ons  ·  Admin →
    • rackspace support directly

      The rackspace "add-on" is very missleading.

      1st. It really isn't an add-on. An add-on suggests that it will be fully integrated in my Cloudways control panel and that I'll be able to manage my email configuration. An add-on in Cloudways sounds like an easier and better option than buying directly with rackspace because all the integration issues with Cloudways would be already solved, but that is not the case, in fact is the opposite. The add on is basically a "form" and everything has to be slowly done manually through tickets.

      2nd. With the add-on we become second class rackspace…

      2 votes
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        0 comments  ·  Add-ons  ·  Admin →
      • Cloudflare integration

        Integrate Cloudflare as a DNS server, when setting up a domain in the application, automatically include it through the api in the Cloudflare zone.
        If possible a small panel with zone settings, if not possible, only the shortcut of adding the domain with @ and cname already greatly improves the processes.

        1 vote
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          0 comments  ·  Add-ons  ·  Admin →
        • File Manager

          Update Cloudways with ADD New Features "File Manager" to Upload Large File in ZIP.. and RAR Formats.

          1 vote
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            0 comments  ·  Add-ons  ·  Admin →
          • Let use PhpMyAdmin as a database manager

            Anas Siddiqui, one of your team, confirms that your database editor is incomplete: «you can delete the table but the column delete is not possible, you delete the rows only» and suggested me to leave a feedback.

            I've already read the answer "We made long ago the decision to use adminer against phpmyadmin. This is not going to change in the short term." but why?

            You did a great tool, all based on making life easy for users, and then you chose to make the deployment of PHPMyAdmin not easy... why?

            1 vote
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              0 comments  ·  Add-ons  ·  Admin →
            • Accept custom commands for Supervisord

              Accept custom commands like 'php artisan horizon'

              9 votes
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                0 comments  ·  Add-ons  ·  Admin →
              • Maxmind Geo IP Blocking

                Add the ability to block certain countries, etc, using Maxmind geo ip

                1 vote
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                  0 comments  ·  Add-ons  ·  Admin →
                • Cloudways Rackspace webmail needs to be SSL / HTTPS

                  When an email account is setup using Cloudways/Rackspace, the webmail url provided in the login details is non SSL. This causes a problem that the end client now gets security warnings which makes my service look unprofessional.

                  When I spoke to support, they suggested a different (secure) url. I suggest at the very least the set up email sent by cloudways with login details has either the generic https rackspace url or to set up the vanity subdomain url to be https as well

                  7 votes
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                    0 comments  ·  Add-ons  ·  Admin →
                  • Add new service VPN connection on Cloudways

                    Add an new service VPN connection on Cloudways

                    1 vote
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                      0 comments  ·  Add-ons  ·  Admin →
                    • 25 votes
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                        4 comments  ·  Add-ons  ·  Admin →
                      • phil server. thanks

                        For better performance

                        1 vote
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                          0 comments  ·  Add-ons  ·  Admin →
                        • DNS Made Easy - failover records

                          I am pleased to see that Cloudways offer a "DNS Made Easy" add-on.

                          However, unfortunately it doesn't include the DNS Failover feature (https://dnsmadeeasy.com/services/dnsfailover/) which is a real shame as that would be an incredibly useful feature.

                          Cloudways Support clarified that the features provided by the add-on are equivalent to the "Small Business" option that DNS Made Easy offer directly (https://dnsmadeeasy.com/pricing/) rather than the "Business" option.

                          Please could you consider making the DNS Failover feature available.

                          5 votes
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                            0 comments  ·  Add-ons  ·  Admin →
                          • Please offer CloudwaysCDN Analytics

                            Please offer Cloudwayscdn analytics

                            1 vote
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                              0 comments  ·  Add-ons  ·  Admin →
                            • need to istall Railgun

                              we will using cloudfare so need to support Railgun

                              1 vote
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                                0 comments  ·  Add-ons  ·  Admin →
                              • A " file manager " on the lines of Cpanel

                                A file manager like Cpanel is all that i felt missing on your services and I tried the SFTP but its so clumsy compared to the file manager . The web is expanding and a lot of non techies are coming on board . All os us need our life to be as less technical as possible . Not just for us , but for your own rise in business , please consider adding a file manager .

                                22 votes
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                                  1 comment  ·  Add-ons  ·  Admin →
                                • Please install phpredis extension so that we can leverage the high performance of redis without using predis

                                  Please install phpredis extension so that we can leverage the high performance of redis without using predis
                                  https://github.com/phpredis/phpredis#installation

                                  2 votes
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                                    0 comments  ·  Add-ons  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Add-ons  ·  Admin →
                                    • Install php-trader library

                                      php trader is a powerful library for financial calculations.

                                      2 votes
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                                        0 comments  ·  Add-ons  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Add-ons  ·  Admin →
                                        • Allow to add additional IP address

                                          Here is the idea, let say I have 2 websites that have different location of target visitors, for e.g: Website A is intended for visitors from South East Asia, and Website B intended for visitors from Central America, as you know there are timezone different approx 12 hours..

                                          Note: Both websites has a quite huge visitors >5,000/day. And let say I have server DO with 2 GB RAM already that cost $34/month. Rather than buy another server 2 GB RAM, I would prefer to buy additional IP address that might cost me $2/month. and I would not bother with the…

                                          16 votes
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                                            0 comments  ·  Add-ons  ·  Admin →
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