Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. SMTP Add on

    How about a "Test" button on the SMTP Add on, after typing in all the configuration information? It will make debugging easier, as you don't have to test through the application..

    11 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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  3. add Taiga.io as an available package

    Taiga.io is one of the most popular agile team productivity app. There is a self hosted version. Would be nice if we have this in cloudways as an option to install on a server

    1 vote
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  4. ElasticEmail Log Access

    Elasticemail is a useful add-on. It would be very useful to be able to access email logs particularly for larger list emails. Currently one has to ask your team for the logs.

    2 votes
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  5. Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deplo

    Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deployments/server by default , could you please install for us ?

    1 vote
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  6. A Package for DevOps

    I am currently in the process of moving my sites from cPanel based hosting env. to Vultr, DO, and Linode.

    I think everything you guys offer at CW is pretty great, except you folks do not provide us with root access. That's a bummer!

    I think you folks should create a new package for DevOps or just for developers who are interested in having the root access. This package will offer everything your platform offers, the custom panel, staging area, security management and stuff but it would also provide root access.

    Devs would know what they are doing. You'll be…

    4 votes
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  7. install server applications from repositories

    The whole root thing drives me crazy - but i hear your reasoning. Need root to install various packages. why not let users install packages from set list of repositories ? you can always block certain ones.

    6 votes
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  8. Is it possible to set hostname default to clients domain?

    Hi,

    I am the developer of WHMCS Digitalocean reseller module and WHMCS Serverpilot reseller module. I am interested in your service and found you are now providing API's to manage your service. So it peaks my interest to develop a module for whmcs similar to my previous modules.

    Before that, i have some questions to get answers?


    1. Is it possible to set hostname default to clients domain name or something else instead of app-xxxxx.cloudwaysapps.com? So that it makes the module some what white labeled.


    2. is it possible to get developer account/server to test my module in live?


    3. Do you guys…

    1 vote
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  9. elasticmail limit alert

    Send an email warning the consumption of elasticmails before it is reached

    3 votes
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  10. Add OAuth or Auth0 functionality and support...

    Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.

    2 votes
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  11. to fix SMTP addon

    I just found out an error.

    I create a Vultr server. I explored all the addons and forgot to disable the SMTP addon when I enabled it. I had no intention to use it just to see what addons Cloudways have. Later that week when I was installing new wordpress I found out that my postfix email doesnt work anymore. After I figured it out with your cloudways support I disabled it. However the email still didn't work. I have tried to reset a dummy username to get a new password to check and also create a new username to…

    1 vote
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  12. Loggly App Addon

    I would like to be able to deploy Loggly to my servers, however with limited access I am unable to perform this.

    I would be very handy if Cloudways gave the option to deploy loggly with a few clicks.

    All I really want is access to the apache log files, for all the servers across our accounts in one centralised place.

    10 votes
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  13. Better New Relic Alerts

    The New Relic Alert email messages sent by the system are not helpful.

    The messages reference an application ID such as 'wordpress-000-00000-00000.cloudwaysapps.com.' This does me no good at all. I have more than a dozen servers, many of which have multiple apps.

    Without going into each individual server and checking the cloudwaysapps addresss for each of its apps, I have no way of knowing which app is actually generating this error. These errors need to provide two pieces of additional information to be useful 1) the name of the server, and 2) the name of the app. In both cases,…

    11 votes
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  14. How to setup the sender mail for each website, please?

    Hi,

    I am using Gmail SMTP for current server, which related email is sinoceo@hotmail.com.

    Now I am testing Magento website, which when customer place order or signup, the Magento will send related email to the customer but the sender always is honestyplus@gmail, which is our Gmail account for Gmail SMTP. But we need the sender if what we setup, such as info@thumbpackaging.com for thumbpackaging.com website. So how we should setup, please? I believe it's related with the server because I am also using other server from Knownhost.com, which we launched many websites and the sender both are different according…

    4 votes
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  15. Cloudways should partner with ewww.io to bring their tool as a MediaWiki extension

    ewww.io has a magnificent Wordpress plugin that can batch optimize images in directories, even outside the wp-uploads directory. To have this capability in MediaWiki installs would be a huge improvement in the lives of administrators of MediaWiki websites that deal a lot with images. To get bulk optimization of gifs, jpegs, pngs, it would be great. I have pitched the idea to ewww.io before, but I think they don't have many resources. If CloudWays could support them in a way, it would also benefit all the CloudWays customers with huge MediaWiki installations

    5 votes
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  16. I need rDNS to make my domain be DMARC compliant

    would DNSMadeEasy help in any way to set up rDNS?
    I need the domain to be DMARC compliant
    client needs domain to pass Google Apps MX check

    1 vote
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  17. Regarding Rackspace Email

    Just a suggestion for your marketing strategy and pricing team.
    Rackspace provides a solid service including fast phone support and other benefits. While Cloudways (as a reseller) is not providing the same level of service as does Rackspace for their normal level of service and features yet charges and equal sum $2/email address.
    This in actuality - as far as I can see at the moment - is a negative benefit for a Cloudways client.
    Maybe the benefit of Cloudways Rackspace would be that it is a cost savings - Maybe providing something different - not less than - for…

    4 votes
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    4 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    We are going to move the Rackspace Email add-on to $1/mailbox from December (so at cost).

    We don’t want email to be a hurdle for people who want to come on-board.

    Cloudways Team

  18. Offer servermx as an addon

    Servermx is a great and cheap email hosting.
    Like Rackspace, but with server in many countries.
    You should look to this service.

    11 votes
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  19. Implement Incapsula API as an Add-on

    http://www.incapsula.com/partners/api-integration.html

    Website Security, DDoS Protection, Load Balancing & Failover, on a Global CDN

    3 votes
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  20. provide Adobe ColdFusion server

    There are not many providers that offer ColdFusion hosting nowadays but there are still quite a number of developers looking for ColdFusion server on a cloud platform for deploying their applications.

    4 votes
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