Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Better caching plugin than W3 Total Cache

    W3 Total Cache is rarely updated and is not officially compatible with WP 4.4 as of yet. Many people are speculating that the author may have even abandoned this plugin. Issues with WP 4.4 are being reported and are not resolved. I would prefer a more stable and regularly updated caching plugin.

    498 votes
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      started  ·  65 comments  ·  Wordpress  ·  Admin →
    • WordPress (or other apps) staging (live and test site combination)

      Cloudways definition of staging is somewhat different from other managed WP services like SiteGround and MT Premium WP. It would be great to have dual WP setup for live and test without cloning, and hopefully with easy/simple sync feature.

      328 votes
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        15 comments  ·  Wordpress  ·  Admin →
      • Auto-generating random WordPress database prefix to improve security

        At the moment, a database prefix in each new WordPress instalation is set "wp_". This is makes a website insecure.

        Could you auto-generate a random database prefix to fix that?

        Thank you.
        Marcin

        84 votes
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          5 comments  ·  Wordpress  ·  Admin →
        • WordPress and Woocommerce apps should both use Woo Varnish by default

          My suggestion is that all WordPress apps use the Woocommerce Varnish by default.

          This way there's no risk of a user installing a normal WordPress app and later installing Woocommerce on it, only to find out that their cart is broken because of Varnish.

          Here is why:

          I found out that the WordPress app uses a unique Varnish and the Woocommerce app uses it's own unique Varnish.

          I ran into a problem with a WordPress app that I later decided to install Woocommerce on. Once I did, the normal wp Varnish did not support Woocommerce and it broke my cart…

          57 votes
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            2 comments  ·  Wordpress  ·  Admin →
          • Please enable device detection in Varnish

            My site has different version for mobile / desktop.

            So it is not performing well with Varnish due to caching.

            Please do enable Device detection in Varnish

            40 votes
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              7 comments  ·  Wordpress  ·  Admin →

              There isn’t any standard specification or list of user agents available to differentiate between the devices.
              However we are assessing situation.

              Regards,
              Cloudways Team

            • Automatic DNS for WordPress MU

              In cases like mine, with WordPress MU. I am building a 'Shopify' like site with WordPress MU and WooCommerce. This means my users will be creating the sites on their end.

              Through praticallity sub-domains ('customershop.ourdomain.com') are our preferred choice of URL structure.

              The way Cloudways works right now, this is only possible if I create the users site then add the sub-domain to the DNS list in Click & Go.

              Somehow making this automatic so sub-domains can be created in WP MU and be provisioned throughout the DNS would be awesome.

              (I don't know... maybe adding a nameserver service so…

              32 votes
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                0 comments  ·  Wordpress  ·  Admin →
              • Wordmove

                Right form the Wordmove repo:

                "Wordmove is a nice little gem that lets you automatically mirror local Wordpress installations and DB data back and forth from your local development machine to the remote staging server. SSH and FTP connections are both supported.

                Think of it like Capistrano for Wordpress, complete with push/pull capabilities."

                Link: https://github.com/welaika/wordmove

                This would be a game changer for WP workflow in CloudWays.

                30 votes
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                  1 comment  ·  Wordpress  ·  Admin →
                • Allow changing Wordpress admin credentials and make default password stronger

                  Admin Area Access credentials for Wordpress are not correct when cloning a website. This causes confusion on what the correct password is. Also, when adding an application, the default password created for wordpress credentials are rather weak. Would like ability to set more secure password and also change/sync a password with Admin Area Access details so that this information could be shared among admin staff.

                  24 votes
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                    6 comments  ·  Wordpress  ·  Admin →
                  • DISABLE_WP_CRON by default

                    Would define a trustable WP Cron for low traffic sites, as It won't depend on visits any more.
                    And also and no less important, High Traffic sites would have a stability boost.

                    So, by default add this in wp-config.php
                    define('DISABLE_WP_CRON', 'true');

                    And automatically setup an actual cron job in the App Console.

                    Some resources about this:
                    - https://hondo.wtf/2015/01/11/performant-wordpress-disabling-wp-cron
                    - https://www.lucasrolff.com/wordpress/why-wp-cron-sucks/
                    - http://stickystatic.com/tech/disable-wordpress-cron-jobs
                    - http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress
                    - http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-replace-wordpress-cron-with-a-real-cron-job

                    :D

                    22 votes
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                      2 comments  ·  Wordpress  ·  Admin →
                    • Add ability to exclude folders on the migration tool.

                      The Cloudways WP Migration tool needs the ability to exclude folders from the backup. It says already that sites over 200mb won't work, and most of the sites I manage have upload folders with large media files. I know I will have to transfer these myself via FTP, but if you added the ability to exclude the folder, the rest of the migration could still happen.

                      18 votes
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                        1 comment  ·  Wordpress  ·  Admin →
                      • Wordpress multisite + woocommerce support

                        I run a woocommerce store (multi language) using wordpress multisite... I know it's not supported yet in cloudways, would be awesome to have support for it. I'm just waiting this to migrate my stores.

                        cheers
                        M

                        18 votes
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                          5 comments  ·  Wordpress  ·  Admin →
                        • WordPress system commenting does not work fine in Cloudways

                          The standard text "Your comment is awaiting moderation" does no appear after clicking "post comment" and you go at the top of the page without any message of confirmation.

                          The thing is that happens in all WP applications in cloudways (new and old).

                          Thanks

                          16 votes
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                            3 comments  ·  Wordpress  ·  Admin →
                          • Wordpress Minify plugin options

                            Get some of the Wordpress Minify plugin to work with Cloudways

                            15 votes
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                              0 comments  ·  Wordpress  ·  Admin →
                            • 10 votes
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                                0 comments  ·  Wordpress  ·  Admin →
                              • Generate Wordpress users directly from the CW Dashboard

                                I change my password on a regular basis. So, when I clone apps, the password given by the CW Dashboard doesn't work. It would be great to force the system to create that user.

                                10 votes
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                                  0 comments  ·  Wordpress  ·  Admin →
                                • Manage multiple Wordpress sites from one place like InfiniteWP / ManageWP.

                                  Maintain multiple Wordpress sites like InfiniteWP / ManageWP.

                                  10 votes
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                                    2 comments  ·  Wordpress  ·  Admin →
                                  • WordPress Multisite + WooCommerce + VARNISH

                                    I have an Multisite Application, and i have WooCommerce installed!
                                    Also i have WProcket, and i used Varnish... and my site was like a ROCKET!

                                    BUT WooCommerce dont work with MultiSIte Varnish configurations...

                                    It would be great if you could support WP MultiSite + WooCommerce + Varnish!

                                    9 votes
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                                      2 comments  ·  Wordpress  ·  Admin →
                                    • Enable Cloudways Migrator to include migration from local host (PC) etc

                                      The CW migration plugin won't allow migration from local host. I understand Cloudways is used for production purposes but some people still like to develop on localhost PC etc. It would be advantageous if this restriction was fixed.

                                      9 votes
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                                        0 comments  ·  Wordpress  ·  Admin →
                                      • Support for AngularJS

                                        Add Support for AngularJS, one of the plugins on my site needed it and as it was nt there I had to cancel my Cloudways ac.

                                        Once AngularJS is supported would love to move back here again!

                                        8 votes
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                                          1 comment  ·  Wordpress  ·  Admin →
                                        • Have a dedicated WordPress team

                                          I like the Wordpress teams for the managed WordPress hosting on the other hosting platforms like WP Engine, etc. I think that would be cool here. Pick the server that best suits your need and have a WordPress guru team supporting the best CMS out there.

                                          7 votes
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                                            0 comments  ·  Wordpress  ·  Admin →
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