Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. WordPress and Woocommerce apps should both use Woo Varnish by default

    My suggestion is that all WordPress apps use the Woocommerce Varnish by default.

    This way there's no risk of a user installing a normal WordPress app and later installing Woocommerce on it, only to find out that their cart is broken because of Varnish.

    Here is why:

    I found out that the WordPress app uses a unique Varnish and the Woocommerce app uses it's own unique Varnish.

    I ran into a problem with a WordPress app that I later decided to install Woocommerce on. Once I did, the normal wp Varnish did not support Woocommerce and it broke my cart…

    30 votes
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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  2. Automize the migration of wordpress

    Once the original wordpress gets updated, migration is initiated

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please enable device detection in Varnish

    My site has different version for mobile / desktop.

    So it is not performing well with Varnish due to caching.

    Please do enable Device detection in Varnish

    37 votes
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    12 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    There isn’t any standard specification or list of user agents available to differentiate between the devices.
    However we are assessing situation.

    Regards,
    Cloudways Team

  4. Enable Cloudways Migrator to include migration from local host (PC) etc

    The CW migration plugin won't allow migration from local host. I understand Cloudways is used for production purposes but some people still like to develop on localhost PC etc. It would be advantageous if this restriction was fixed.

    6 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow changing Wordpress admin credentials and make default password stronger

    Admin Area Access credentials for Wordpress are not correct when cloning a website. This causes confusion on what the correct password is. Also, when adding an application, the default password created for wordpress credentials are rather weak. Would like ability to set more secure password and also change/sync a password with Admin Area Access details so that this information could be shared among admin staff.

    25 votes
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    10 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  6. subdomain configuration without auto adding 'www' into the database for Home URL and site URL

    subdomain configuration/assignment to an application without auto adding 'www' into the database for Home URL and site URL (in the option table). When we configure a dubdomain for an application, ex : sub.mysite.com, it writes 'www.sub.mysite.com' into the siteurl field and home filed into the Database.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. Implement custom caching plugin (solution) by Cloudways

    I think cloudways should come out with their own caching plugin (solution). In my case, it's specific to WP.

    The reason being, caching solution works differently from host to host, and is not one solution fits all. And plugins from time to time come out with new versions that may break lots of things, and a ton more reasons.

    As cloudways implement lots of custom stack and caching, they should also use and release updates pertaining to their install.

    Unless you have a better way, at least when a new version is released, and cloudways has already tested the version…

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  8. WordPress Multisite + WooCommerce + VARNISH

    I have an Multisite Application, and i have WooCommerce installed!
    Also i have WProcket, and i used Varnish... and my site was like a ROCKET!

    BUT WooCommerce dont work with MultiSIte Varnish configurations...

    It would be great if you could support WP MultiSite + WooCommerce + Varnish!

    5 votes
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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  9. Wordpress multisite + woocommerce support

    I run a woocommerce store (multi language) using wordpress multisite... I know it's not supported yet in cloudways, would be awesome to have support for it. I'm just waiting this to migrate my stores.

    cheers
    M

    9 votes
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    5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make Auto-Healing more effective

    It happened already a couple of times that my Wordpress Database crashed and it couldn't recover by itself.
    Instead I have log Stop the Server and Restart it.
    Could this happen automatically?

    4 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  11. Generate Wordpress users directly from the CW Dashboard

    I change my password on a regular basis. So, when I clone apps, the password given by the CW Dashboard doesn't work. It would be great to force the system to create that user.

    5 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  12. Update W3 Total Cache to fix-w3tc via Platform Console

    Enable to update existing Wordpress Applications using W3 Total Cache to update to fix-w3tc (https://github.com/szepeviktor/fix-w3tc)

    3 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  13. WP_MEMORY_LIMIT

    should be at 96 many times for theme templates

    9 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  14. Support for AngularJS

    Add Support for AngularJS, one of the plugins on my site needed it and as it was nt there I had to cancel my Cloudways ac.

    Once AngularJS is supported would love to move back here again!

    5 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  15. Wordpress Minify plugin options

    Get some of the Wordpress Minify plugin to work with Cloudways

    7 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  16. DISABLE_WP_CRON by default

    Would define a trustable WP Cron for low traffic sites, as It won't depend on visits any more.
    And also and no less important, High Traffic sites would have a stability boost.

    So, by default add this in wp-config.php
    define('DISABLEWPCRON', 'true');

    And automatically setup an actual cron job in the App Console.

    Some resources about this:
    - https://hondo.wtf/2015/01/11/performant-wordpress-disabling-wp-cron
    - https://www.lucasrolff.com/wordpress/why-wp-cron-sucks/
    - http://stickystatic.com/tech/disable-wordpress-cron-jobs
    - http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress
    - http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-replace-wordpress-cron-with-a-real-cron-job

    :D

    17 votes
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    4 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  17. WordPress system commenting does not work fine in Cloudways

    The standard text "Your comment is awaiting moderation" does no appear after clicking "post comment" and you go at the top of the page without any message of confirmation.

    The thing is that happens in all WP applications in cloudways (new and old).

    Thanks

    7 votes
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    3 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  18. Oops...Account Verification process not completed. Please contact our 24x7 Live Chat to complete Activation process thanks.

    Oops...Account Verification process not completed. Please contact our 24x7 Live Chat to complete Activation process thanks.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  19. I Make A Photography Site

    I Make Photography Site Which Insert On Social Media & Famous Viral It

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  20. Wordmove

    Right form the Wordmove repo:

    "Wordmove is a nice little gem that lets you automatically mirror local Wordpress installations and DB data back and forth from your local development machine to the remote staging server. SSH and FTP connections are both supported.

    Think of it like Capistrano for Wordpress, complete with push/pull capabilities."

    Link: https://github.com/welaika/wordmove

    This would be a game changer for WP workflow in CloudWays.

    11 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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