Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 17 votes
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      1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    • Push and Pull Individual Tables and Folders between staging and live environment

      Hello team, pushing and pulling individual tables and folders between staging and the live environment is better compared to transferring the entire database or files. Because in Woocommerce, pushing the database might lead to loss of orders made in between.

      7 votes
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        1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
      • Can you publish blog on how to Install Bagisto on Cloudways?

        Our customers who are using Cloudways are facing some issue while Installing Bagisto and we don't have your server to check. Can you please publish a blog on that so we can share the link on our social channel and also provide us to our customers too?

        1 vote
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          1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
        • Database settings available as environment variables

          It would make site configuration much simpler if the configuration for an application's database host, user and password could be retrieved from the application's environment rather than having to cut'n'paste and hard-code them into configuration files in the document root.

          2 votes
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            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
          • I am going to give a particular database link to a third party for accessing.

            Hello Team,
            I will suggest the One idea.
            I am going to give a particular database link to a third party for accessing....Is there any option in a server for accessing a particular application's database alone???

            1 vote
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              0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
            • Application setup for Magento 2.3

              Hi! my suggestions is to include Magento 2.3 in the application install!

              2 votes
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                0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
              • Serving adaptive optimised images from the CDN to the users respective device

                A plugin/feature to serve up optimised image sizes to a viewers respective device, but served from the CDN like 'ShortPixel Adaptive Images' plugin is experimenting with.

                1 vote
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                  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow underscores and hyphens in Webroot value

                  The regex pattern for the Webroot value currently doesn't allow hyphens or underscores which are valid for directories.

                  If you're running a repository structure that has public_html for instance for site files, you'll not be able to set this as your Webroot even though it's the most logical folder name when using something like Vagrant locally.

                  1 vote
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                    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                  • Elastic Email sending logs automatically & longer date range

                    Please add possibility to download the log-file directly manually or send it automatically.

                    and with longer range backwards.

                    to ask CWs customer service to send the logfile is so uncomfortable.
                    also twice monthly, cause logfiles are max. 30days backwards downloadable.

                    1 vote
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                      0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                    • I would like you to provide Microsoft Sql Server as Database Server

                      I would like you to provide Microsoft Sql Server as Database Server

                      1 vote
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                        0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                      • Reset File Permissions For ALL Applications On A Server

                        Would love to see an option to reset file permissions for ALL applications on a server at once. Instead of having to manually go into each application and reset them. There needs to be some option on the server to reset all application file permissions at once. Thanks!

                        1 vote
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                          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                        • Label / Tag application

                          Applications can be split into projects, but it would be great to be able to put a tag or label on each application.
                          This can be especially useful when working as a team, or you need to mark something like "need update" or "review" or even "Clone / Testing only".

                          1 vote
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                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                          • Managed Diaspora Hosting

                            Managed Diaspora hosting, so we ca host our own social data and finally leave Facebook. Please add it as an app. Thanks!

                            https://wiki.diasporafoundation.org/Installation

                            https://wiki.diasporafoundation.org/Choosing_a_pod

                            Basically pod hosting.

                            1 vote
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                              0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                            • One Click Set Permission to Application Level

                              Allow for reset permissions to be at application or server level as owner. Magento 2 does better if application is owner.

                              1 vote
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                                0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow for backing up SSH Users and Enable/Disable Users

                                Allow to enable/disable both server level and application level ssh users and keys. Allow easy backup of ssh users and keys for migrating servers or copying to other servers/applications

                                Allow bulk upload of whitelist IPs

                                1 vote
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                                  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Varnish cache for Opencart Apps

                                    Cloudways is the first and favorite option for managed Cloud hosting for Opencart as mentioned in Opencart community. So I feel there should be varnish cache support for opencart (latest version).

                                    1 vote
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                                      0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 click cpanel server application

                                        1 click cpanel application server will be great.
                                        Here is the vultr link with this application > https://www.vultr.com/apps/cpanel

                                        I know that cloudways has a custom native control panel for hosting purposes but a lot of customer still wants cpanel

                                        So adding a fast server that cpanel installed with nignx, varnish will be great.

                                        3 votes
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                                          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow changing of "Access Details" (i.e. username/password) for applications in the Cloudways panel

                                          Allow changing of the username/password of applications in the "Access Details" section of an application in the Cloudways portal. When servers are transferred to other people, the original email address is listed, which is a problem. I would like to be able to change the information that is displayed so that the client that receives the transferred server can access their account information, as the default information displayed is incorrect in many cases.

                                          4 votes
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                                            1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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