Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I would like you to provide Microsoft Sql Server as Database Server

    I would like you to provide Microsoft Sql Server as Database Server

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 click mautic installation with cron jobs

    Please add application mautic as it is getting very popularity these days. In cpanel we can install in 1 click.

    but there are lots of work to install mautic on cloudway server.

    And more work to set cron jobs.

    Please add 1 click install mautic with cron job setting.

    thanks

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. increase the free trial time to more than 3 days.

    Can you please increase the free trial time so the buyer can test his environment before purchasing?

    thank you.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Specifying the application root folder name upon installation

    It would be great to specify the name of the root folder upon installation of a new application.

    Renaming the folder after the installation can be easily missed and creates a clone of the original folder with the application instead of just renaming it.

    Thank you.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change 'Restore Application Now' button to 'Continue' or something similar

    In application settings under Restore, there is a 'Restore Application Now' button, which makes me anxious every time I am about to press it.

    I am afraid that you are going to immediately restore a selected backup without further questions/options. The word Now is the most confusing.

    Could we change it to Continue or something indicating that there are going to be some other options and to improve UX?

    Thank you.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. I am going to give a particular database link to a third party for accessing.

    Hello Team,
    I will suggest the One idea.
    I am going to give a particular database link to a third party for accessing....Is there any option in a server for accessing a particular application's database alone???

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. One Click Set Permission to Application Level

    Allow for reset permissions to be at application or server level as owner. Magento 2 does better if application is owner.

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Serving adaptive optimised images from the CDN to the users respective device

    A plugin/feature to serve up optimised image sizes to a viewers respective device, but served from the CDN like 'ShortPixel Adaptive Images' plugin is experimenting with.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Elastic Email sending logs automatically & longer date range

    Please add possibility to download the log-file directly manually or send it automatically.

    and with longer range backwards.

    to ask CWs customer service to send the logfile is so uncomfortable.
    also twice monthly, cause logfiles are max. 30days backwards downloadable.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Reset File Permissions For ALL Applications On A Server

    Would love to see an option to reset file permissions for ALL applications on a server at once. Instead of having to manually go into each application and reset them. There needs to be some option on the server to reset all application file permissions at once. Thanks!

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Label / Tag application

    Applications can be split into projects, but it would be great to be able to put a tag or label on each application.
    This can be especially useful when working as a team, or you need to mark something like "need update" or "review" or even "Clone / Testing only".

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Managed Diaspora Hosting

    Managed Diaspora hosting, so we ca host our own social data and finally leave Facebook. Please add it as an app. Thanks!

    https://wiki.diasporafoundation.org/Installation

    https://wiki.diasporafoundation.org/Choosing_a_pod

    Basically pod hosting.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow for backing up SSH Users and Enable/Disable Users

    Allow to enable/disable both server level and application level ssh users and keys. Allow easy backup of ssh users and keys for migrating servers or copying to other servers/applications

    Allow bulk upload of whitelist IPs

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Varnish cache for Opencart Apps

    Cloudways is the first and favorite option for managed Cloud hosting for Opencart as mentioned in Opencart community. So I feel there should be varnish cache support for opencart (latest version).

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Updating the default admin panel in access details

    Dear Developers,

    Please allow us to update our default admin panel's credentials manually or at least if we updated it in the database, please update it there so that if we forgot the credentials we can retrieve it from there.

    5 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 click cpanel server application

    1 click cpanel application server will be great.
    Here is the vultr link with this application > https://www.vultr.com/apps/cpanel

    I know that cloudways has a custom native control panel for hosting purposes but a lot of customer still wants cpanel

    So adding a fast server that cpanel installed with nignx, varnish will be great.

    4 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Python Latest version 3.6+

    Kindly Add Python Latest version 3.6+ in the server all python script are not working on old applications. So please add new version 3.6+

    4 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow changing of "Access Details" (i.e. username/password) for applications in the Cloudways panel

    Allow changing of the username/password of applications in the "Access Details" section of an application in the Cloudways portal. When servers are transferred to other people, the original email address is listed, which is a problem. I would like to be able to change the information that is displayed so that the client that receives the transferred server can access their account information, as the default information displayed is incorrect in many cases.

    4 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base