Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow underscores and hyphens in Webroot value

    The regex pattern for the Webroot value currently doesn't allow hyphens or underscores which are valid for directories.

    If you're running a repository structure that has public_html for instance for site files, you'll not be able to set this as your Webroot even though it's the most logical folder name when using something like Vagrant locally.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Elastic Email sending logs automatically & longer date range

    Please add possibility to download the log-file directly manually or send it automatically.

    and with longer range backwards.

    to ask CWs customer service to send the logfile is so uncomfortable.
    also twice monthly, cause logfiles are max. 30days backwards downloadable.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Application setup for Magento 2.3

    Hi! my suggestions is to include Magento 2.3 in the application install!

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. I would like you to provide Microsoft Sql Server as Database Server

    I would like you to provide Microsoft Sql Server as Database Server

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. increase the free trial time to more than 3 days.

    Can you please increase the free trial time so the buyer can test his environment before purchasing?

    thank you.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Specifying the application root folder name upon installation

    It would be great to specify the name of the root folder upon installation of a new application.

    Renaming the folder after the installation can be easily missed and creates a clone of the original folder with the application instead of just renaming it.

    Thank you.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Change 'Restore Application Now' button to 'Continue' or something similar

    In application settings under Restore, there is a 'Restore Application Now' button, which makes me anxious every time I am about to press it.

    I am afraid that you are going to immediately restore a selected backup without further questions/options. The word Now is the most confusing.

    Could we change it to Continue or something indicating that there are going to be some other options and to improve UX?

    Thank you.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. I am going to give a particular database link to a third party for accessing.

    Hello Team,
    I will suggest the One idea.
    I am going to give a particular database link to a third party for accessing....Is there any option in a server for accessing a particular application's database alone???

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. One Click Set Permission to Application Level

    Allow for reset permissions to be at application or server level as owner. Magento 2 does better if application is owner.

    2 votes
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  10. Supporting CDN for multi-language sites

    It is quite necessary to support CDN service for a multi-language WP site.

    2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Serving adaptive optimised images from the CDN to the users respective device

    A plugin/feature to serve up optimised image sizes to a viewers respective device, but served from the CDN like 'ShortPixel Adaptive Images' plugin is experimenting with.

    1 vote
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  12. Reset File Permissions For ALL Applications On A Server

    Would love to see an option to reset file permissions for ALL applications on a server at once. Instead of having to manually go into each application and reset them. There needs to be some option on the server to reset all application file permissions at once. Thanks!

    1 vote
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  13. Label / Tag application

    Applications can be split into projects, but it would be great to be able to put a tag or label on each application.
    This can be especially useful when working as a team, or you need to mark something like "need update" or "review" or even "Clone / Testing only".

    1 vote
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  14. More Info in Deployment Logs

    Deployment via Git is an awesome feature! As a significant improvement to it, I would love to see more detailed information in View deployment logs section. For example, to see a list of updated files or actions done on the server during the deployment.

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. support golang programming language

    support golang programming language

    2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Managed Diaspora Hosting

    Managed Diaspora hosting, so we ca host our own social data and finally leave Facebook. Please add it as an app. Thanks!

    https://wiki.diasporafoundation.org/Installation

    https://wiki.diasporafoundation.org/Choosingapod

    Basically pod hosting.

    1 vote
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  17. Allow for backing up SSH Users and Enable/Disable Users

    Allow to enable/disable both server level and application level ssh users and keys. Allow easy backup of ssh users and keys for migrating servers or copying to other servers/applications

    Allow bulk upload of whitelist IPs

    1 vote
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  18. 1 vote
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  19. Varnish cache for Opencart Apps

    Cloudways is the first and favorite option for managed Cloud hosting for Opencart as mentioned in Opencart community. So I feel there should be varnish cache support for opencart (latest version).

    1 vote
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  20. 1 vote
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