Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. always change the db name and main folder name

    change always the db name and folder name on clone app cuz this way you avoid having the error you cannot clone the app twice

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. To have ability to access the application files right from the dashboard instead of

    To have ability to access the application files right from the dashboard instead of using FTP application, specially when small editing is required to a specific page.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. API: add additional domains without knowing the current list of additional domains

    It's already possible to add additional domains via API, the problem is that you have always to give the complete list of current additional domains. The current API URL always overrides all additional domains that exist.
    And there isn't also any way to get the current list of additional domains via API.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add more Applications. You only have 9 Applications

    I need 200 Applications and File Manager

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Accept domains with special characters, like ä,ü and ö

    Many new domains contain characters you exclude from adding in your domain management. This is problematic and you should change this.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please provide support for CentOS web panel installed VPS

    I would like to opt your plan if you provide managed support for CentOS web panel.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Urgent: Domain Mapping (Need Unlimited additional domains for WPMU application)!

    Urgent: Domain Mapping (Need Unlimited additional domains for WPMU application)!

    I have a wordpress multisite application. I'm allowing people to register and create their own subsites (sub-domains) on this network.

    Under the Application Management > Domain management, I have added *.mynetwork.com and all the sub-domains are working automatically once they are created, without adding them manually. I love that feature and hope to have the same robust feature when adding new additional domains to the same application!

    Infact, that's my main problem (Domain mapping & the limited number of domains allowed per single application by Cloudways):

    Here's what I mean,…

    4 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Better mega pixels

    Enable use for multiple purposes

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adding Varnish-Support for eZPlatform

    We would like to use Varnish with ezplatform CMS.

    See the required configuration here:
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/varnish4_xkey.vcl
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/parameters.vcl

    Can you provide a plugin for ezplatform or make it possible to use own .vcl files?

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Install browsers for testing (firefox, chrome)

    It would be nice to have the possibility to install the browsers on remote machine in order to have tests running for nightwatch.js

    1 vote
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  11. 1 vote
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  12. Under the Applications view, Server Email Templates

    Under the Applications view, it would be cool to have a Server Email Templates feature added, especially if you add-on the "Elastic" mail service.

    1 vote
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  13. Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Support for Lets Encrypt with cloudwaysapps.com domains

    I found out that you can't add a Lets Encrypt SSL cert if you're using the cloudwaysapps.com temp domain. So you have to point a domain at your application before you can use a Lets Encrypt SSL cert.

    A lot of times I just want to create a quick application for testing and need to use SSL. I don't want to have to point a domain to use my test application.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add application size on API

    This is a killer feature. Please add a status endpoint for each application that will return the disk size of it.

    1 vote
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  16. URL Change

    You have recently made a change to your system. Previously you had to change the wp-config and adjust the DB when changing the URL.
    In 2 minutes everything was done. Now you have adjusted your system to make these adjustments for you in a URL change.
    The problem with the thing is just that it does not run smoothly.
    I wanted to quickly change the URL over 5 hours ago, after completing the development work on a project.
    This resulted in a bug where your support has already been working on for 5 hours. I'm chatting with the 3rd employee.…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option to restore only database backup

    I am now forced to restore a complete backup (database + files). It would be nice if I could just restore the database in case I mess something up in the database.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add custom writable folders in /SERVER/NAME/myFolder

    There should be an option in the UI to create custom folders inside the application folder.
    Specific folder names could be excluded so that there wouldn't be a problem with other cloudways services (or only specific folder names for certain tasks allowed).

    This could be usefull in a meriad ways and usecases.
    For my specific usecase, our team members are unable to run the drush archive-dump command because it requires write access to SERVER/APPNAME/drush-backups/folder. With this feature, we would just add a custom folder named drush-backups.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fix Cloning App to Another Server!

    Theres a bug or error when cloning an app to a different server

    See pic: https://cl.ly/nZns

    The work around is clone the app to the same server, then clone that cloned app to the different server. Cloning an app once takes long enough!

    Please fix!!

    Thanks guys :)

    2 votes
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  20. Pull and select git tags in panel

    Pulling all tags of an repository and checkout through this tags is very common when we talk about git.
    But the problem is, when we work with git in cloudways panel, we don't have much options.

    And, for me and my company, working with git tags is very important.

    I think is important that you consider this feature in panel. Because move to the ssh and do this with a master credential is a big problem and has a lot of insecure points.

    Best regards.

    1 vote
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