Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Stop New Relic Scrips if not Used

    I don't use New Relic and it is disabled on my server but 2 scripts still run when a web page is loaded. I would like to stop that but it seems this is not possible according to a recent chat I had with one of your service engineers. Could you have a look at that? Thank you.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. 2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. always change the db name and main folder name

    change always the db name and folder name on clone app cuz this way you avoid having the error you cannot clone the app twice

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. API: add additional domains without knowing the current list of additional domains

    It's already possible to add additional domains via API, the problem is that you have always to give the complete list of current additional domains. The current API URL always overrides all additional domains that exist.
    And there isn't also any way to get the current list of additional domains via API.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add more Applications. You only have 9 Applications

    I need 200 Applications and File Manager

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Accept domains with special characters, like ä,ü and ö

    Many new domains contain characters you exclude from adding in your domain management. This is problematic and you should change this.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please provide support for CentOS web panel installed VPS

    I would like to opt your plan if you provide managed support for CentOS web panel.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Better mega pixels

    Enable use for multiple purposes

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adding Varnish-Support for eZPlatform

    We would like to use Varnish with ezplatform CMS.

    See the required configuration here:
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/varnish4_xkey.vcl
    https://github.com/ezsystems/ezplatform/blob/master/doc/varnish/vcl/parameters.vcl

    Can you provide a plugin for ezplatform or make it possible to use own .vcl files?

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Install browsers for testing (firefox, chrome)

    It would be nice to have the possibility to install the browsers on remote machine in order to have tests running for nightwatch.js

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Under the Applications view, Server Email Templates

    Under the Applications view, it would be cool to have a Server Email Templates feature added, especially if you add-on the "Elastic" mail service.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Support for Lets Encrypt with cloudwaysapps.com domains

    I found out that you can't add a Lets Encrypt SSL cert if you're using the cloudwaysapps.com temp domain. So you have to point a domain at your application before you can use a Lets Encrypt SSL cert.

    A lot of times I just want to create a quick application for testing and need to use SSL. I don't want to have to point a domain to use my test application.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add application size on API

    This is a killer feature. Please add a status endpoint for each application that will return the disk size of it.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. URL Change

    You have recently made a change to your system. Previously you had to change the wp-config and adjust the DB when changing the URL.
    In 2 minutes everything was done. Now you have adjusted your system to make these adjustments for you in a URL change.
    The problem with the thing is just that it does not run smoothly.
    I wanted to quickly change the URL over 5 hours ago, after completing the development work on a project.
    This resulted in a bug where your support has already been working on for 5 hours. I'm chatting with the 3rd employee.…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to restore only database backup

    I am now forced to restore a complete backup (database + files). It would be nice if I could just restore the database in case I mess something up in the database.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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