Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Redirect module in cloudways

    Would be great with a redirect module manager in cloudways just as kinsta to saftely handle redirects directly into the nginx and server. Instead fo messing with htaccess which can be reset by plugins etc. Safe way of adding redirects to the server:

    https://kinsta.com/wp-content/uploads/2017/05/add-redirect-rule.png

    And make it possible to tag and categorize them and specify if only live domain, both or only staging. The module should work on application level and not server level. Since users might use more than one application on the same server (not recommended) but some do.

    Please cloudways this would be a great feature.

    10 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Google Page Speed

    Hello,
    Can you set up the google page speed, to improve SEO performance for Google and image optimization.

    Thanks

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update requirements for Magento 2. Can't create staging environment.

    When trying to create a staging environment for my Magento 2 application I am getting the warning that my application doesn't support PHP 7.2 while it does by default. The message:

    The deployed versions of PHP or MySQL on your server are incompatible with your application’s requirements. To continue, you’ll first have to update the following from Settings & Packages area:
    Change your PHP version to 7.0 or 7.1.

    Please change the requirements so that I can successfully create a stating environment for my application. Support told me to open feedback here I really don't know why.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. add function

    suggestion/ idea

    want to restrict team member... pull and push data /page of web site from staging to main domain ...
    it will help to control the application by owner.

    only admin should do this if want...this provision should be made in system

    1 vote
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  5. Limit application to disk space

    The disk space reporting is very helpful. It would be even more helpful to limit application to a specified disk space.

    17 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add ClassicPress to the apps list

    With the introduction of Gutenberg and the new direction WordPress is taking, it might be a good idea to add ClassicPress to the applications list.

    ClassicPress is a hard fork of WordPress version 4.9.8 the last version to include the text editor as default.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Be able to change the Application Admin Panel Credentials

    Exactly what the title says!

    Its very practical to be able to change the password in the Admin Panel section of Application's Page. Like so anyone who has access to cloudways panel can have access to the Applications Dashboard fast and easily without searching for the password!

    3 votes
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  8. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. You must Add reset permissions to application level via UX

    Most times your support does any work on my behalf the permissions get messed up and then have to recontact support to set permissions to application level. This is an extremely frustrating restriction on the user and is making me consider to switch hosts. I really suggest you add a self serve option to the UX sooner rather than later.

    6 votes
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    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Auto Scaling WordPress

    We need to implement Auto-Scaling WordPress applications quite often which can auto-scale depending on traffic load.

    11 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 click mautic installation with cron jobs

    Please add application mautic as it is getting very popularity these days. In cpanel we can install in 1 click.

    but there are lots of work to install mautic on cloudway server.

    And more work to set cron jobs.

    Please add 1 click install mautic with cron job setting.

    thanks

    3 votes
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  12. 6 votes
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  13. increase the free trial time to more than 3 days.

    Can you please increase the free trial time so the buyer can test his environment before purchasing?

    thank you.

    1 vote
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  14. Specifying the application root folder name upon installation

    It would be great to specify the name of the root folder upon installation of a new application.

    Renaming the folder after the installation can be easily missed and creates a clone of the original folder with the application instead of just renaming it.

    Thank you.

    1 vote
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  15. Change 'Restore Application Now' button to 'Continue' or something similar

    In application settings under Restore, there is a 'Restore Application Now' button, which makes me anxious every time I am about to press it.

    I am afraid that you are going to immediately restore a selected backup without further questions/options. The word Now is the most confusing.

    Could we change it to Continue or something indicating that there are going to be some other options and to improve UX?

    Thank you.

    1 vote
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  16. I am going to give a particular database link to a third party for accessing.

    Hello Team,
    I will suggest the One idea.
    I am going to give a particular database link to a third party for accessing....Is there any option in a server for accessing a particular application's database alone???

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can you publish blog on how to Install Bagisto on Cloudways?

    Our customers who are using Cloudways are facing some issue while Installing Bagisto and we don't have your server to check. Can you please publish a blog on that so we can share the link on our social channel and also provide us to our customers too?

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Serving adaptive optimised images from the CDN to the users respective device

    A plugin/feature to serve up optimised image sizes to a viewers respective device, but served from the CDN like 'ShortPixel Adaptive Images' plugin is experimenting with.

    1 vote
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  19. Allow underscores and hyphens in Webroot value

    The regex pattern for the Webroot value currently doesn't allow hyphens or underscores which are valid for directories.

    If you're running a repository structure that has public_html for instance for site files, you'll not be able to set this as your Webroot even though it's the most logical folder name when using something like Vagrant locally.

    2 votes
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  20. Elastic Email sending logs automatically & longer date range

    Please add possibility to download the log-file directly manually or send it automatically.

    and with longer range backwards.

    to ask CWs customer service to send the logfile is so uncomfortable.
    also twice monthly, cause logfiles are max. 30days backwards downloadable.

    2 votes
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