Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Auto scaling option for AWS

    There should be an option to Auto Scale up and Down for AWS as this feature is available on AWS.

    1 vote
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      0 comments  ·  Magento  ·  Admin →
    • Google announced page speed module on server level

      Google has been announced page speed module on server level. we need to install the same on chaichun website. its will improve page loading speed of the website drastically.

      Here i am sharing installation instructions on below mentioned link.

      https://developers.google.com/speed/pagespeed/module/

      1 vote
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        0 comments  ·  Magento  ·  Admin →
      • Add Magento 2.2.2 CE Please!

        How ofter you add new versions of magento?

        4 votes
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          0 comments  ·  Magento  ·  Admin →
        • Purge cache for varnish only the updated content

          Hello,

          Please do some solution for magento 2 website like, varnish will purge only outdated content not the whole website! this way our performance is decreasing for large ecommerce website!

          This is very important requirement for us.

          Regards,
          Robin

          3 votes
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            0 comments  ·  Magento  ·  Admin →
          • Magento version update should be free!

            Magento version releases every few days or weeks. i asked for magento version update, the staff said its add on and it cost 250 dollors! So customer pays every few weeks 250 dollors to get the magento server update? when i installed magento from cloudways one click, the version is old. it should be free update available from the support whenever new release.

            5 votes
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              0 comments  ·  Magento  ·  Admin →
            • magento

              Please upgrade the magento 2.1.7 to magento 2.2.x or to the latest version

              2 votes
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                0 comments  ·  Magento  ·  Admin →
              • Upgrade Magento 2.1.1 CE to Magento 2.1.7 CE -

                Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks

                1 vote
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                  0 comments  ·  Magento  ·  Admin →
                • 1 vote
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                    1 comment  ·  Magento  ·  Admin →
                  • Latest Magento 2.1.5 as "one click" instal

                    Latest Magento 2.1.5 as "one click" instal

                    2 votes
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                      1 comment  ·  Magento  ·  Admin →
                    • To be possible to install librarys

                      To be possible to install librarys such as WKHTMLTOPDF (http://xfloyd.net/blog/?p=745) to able to use modules for magento that needs it.

                      2 votes
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                        0 comments  ·  Magento  ·  Admin →
                      • Configure Cloudways Magento Stack to point to corret tmp folder

                        After installation, magento tmp folder is not configured, so it's use /tmp by default. It's cause problems with magento store cloned in the same server.

                        You need to configure the file lib/Zend/Cache/Backend/File.php, in the line who says

                        protected $_options = array(
                        'cache_dir' => null

                        to

                        protected $_options = array(
                        'cache_dir' => '../tmp'

                        1 vote
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                          0 comments  ·  Magento  ·  Admin →
                        • change the permission to the application user

                          it's not possible change the permission to the application user, get An unexpected error has occurred.

                          Please fix it.

                          Thanks

                          1 vote
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                            0 comments  ·  Magento  ·  Admin →
                          • Set user to reset permissions file magento

                            I have an old installation at the time the user was the name of the application, after creating the master credentials changed the name, now I face some problems with session files, popup that does not close, I believe it is related to this because to magento save information records with The name of another user different from what it has now, then two different ones and when reset the permissions the old one disappears and the new one appears and after a while the old one returns ... it's all gone ... I'm having to clean the files Session…

                            1 vote
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                              0 comments  ·  Magento  ·  Admin →
                            • Reset File Permission needs special config for some folders

                              Based on the ticket (Request #49749) I suggest this idea to solve 2 issues with Reset File Permission in Magento:

                              1 - while the reset permissions button takes the permissions of folder to default master user (public_html/var/session/) and this terminates any on going sessions as magento is unable to write in the same session as the permission on the session file is overwritten

                              2 - the reset button will prevent also the user (web user different from Master user) to create new log files in (/public-html/var/log/)

                              3 votes
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                                0 comments  ·  Magento  ·  Admin →
                              • Maintenance mode not working

                                If is set the maintenance mode via SSH with the command:
                                php bin/magento maintenance:enable --ip=xxx.xxx.xxx.xxx

                                xxx.xxx.xxx.xxx being my ip

                                Magento is rejecting all the incoming connections includin the IP i just added to the exempt list.

                                Hope you can fix it.

                                1 vote
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                                  0 comments  ·  Magento  ·  Admin →
                                • Sphinx search for magento recommended

                                  In Magento Some Extensions like aheadwork advance search work with sphinx search so I recommend to improve your server with sphinx search

                                  4 votes
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                                    0 comments  ·  Magento  ·  Admin →
                                  • to add Magerun

                                    Magerun help us to manage Magento 1.x through CLI commands.

                                    2 votes
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                                      0 comments  ·  Magento  ·  Admin →
                                    • Update PHP 7 to 7.0.2–7.0.4 (supported by Magento version 2.0.1 and later only)

                                      We can not update to Magento version 2.0.4, because send me error "PHP Version Check", I am check and the version 7.0 do not support by magento

                                      8 votes
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                                        0 comments  ·  Magento  ·  Admin →
                                      • Sphinx and Solr engine

                                        Magento search is probably a problem for most of Magento user and I think Sphinx and Solr are what all Magento store need. So if these engine can be installed, it must be very convenience.

                                        31 votes
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                                          10 comments  ·  Magento  ·  Admin →
                                        • Ability to install extra tools e.g. modman

                                          THere are certain tools on the magento platform that I require and are difficult or impossible to install at the minute.

                                          10 votes
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                                            2 comments  ·  Magento  ·  Admin →
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