Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Unique IP per site installed on server

    The ability to add a unqiue IP to each site on a server.

    11 votes
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      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • 2 votes
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        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • Clean cache

        Hey,

        Last days my websites got slower and slower on backend, so I contated support and they said they had cleared my server cache and it should be fine and really was ...

        so I have asked them if I can do this by myself and they told me not yet ...

        so I am suggesting to do that as new feature as one click varnich clear, also to clear cache (don't know what type of cache, but that was what I was told from support..

        thanks

        2 votes
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          1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • Please add driver of sql serve on this server....

          Some time we need to connect two database remotely and there should be sql serve driver install on this server..

          1 vote
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            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • GeoIP

            There was an old request asking for GeoIP to be added to PHP. The answer was that there was going to be a way to configure that on a per app basis. Is the answer to this now that you provide support for Cloudflare and Sucuri's WAF which would then push the real visitor IP address to the application (Joomla in my case)?

            1 vote
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              0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • Place restrictions of the transport of data from cloudways Staging to Live

              Hi

              As per the above title. I would like to restrict the transport of data from cloudways staging to live.

              Primarily this is to prevent any accidental data deletion. I.E updating a woocommerce store

              As a safety precaution I would like to prevent data to only go in one direction Live -> Staging

              1 vote
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                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • Option to re-create database

                There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.

                1 vote
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                  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • Varnish exclude PHP Sessions

                  Hi Cloudways,

                  You already offer pages and cookie exclusions from Varnish settings. But you should also consider PHP Sessions for this exclusion.

                  We often add a get parameter in our Google Ads, and when visitors go to our website, we would like to store this parameter in a PHP Session and post it on a form when they get in touch.

                  Now we need to turn of Varnish completely.

                  1 vote
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                    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • Exclude certain tables from the search/replace script when cloning

                    I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.

                    I'm sure it would be quite simple to exclude the user tables from this script.

                    1 vote
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                      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • own nameserver

                      i would like to have own nameserver like
                      ns1.owndomain.com
                      ns2.owndomain.com

                      so when public search which proivder we are using, its show owndomain.com instead of cloudaysnameserver.com

                      1 vote
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                        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • Seperate funding for each server

                        We are a creative agency that creates websites for our clients. We would like to have all our client servers under one roof, our account. As we receive yearly payment of hosting fees in advance, we would like to charge each server with its own funding amount.

                        14 votes
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                          3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                        • Reseller Hosting

                          Please Add resale services

                          223 votes
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                            22 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                          • Remote access for xDebug

                            Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.

                            12 votes
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                              5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • add option to specify swap file size

                              Normally the swap file size is configured for optimal performance of the server. However there are times that you need a little more memory even at the cost of lower performance (especially if that need is temporary and circumstancial). In these cases it would be useful to be able to change the swap file size (within reasonable limits).

                              One such case occurred to me when I tried to use composer on a magento 2 app, on a 1GB server. 1GB RAM + 256MB swap is simply not enough for composer to run successfully. The only option is to move to…

                              4 votes
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                                1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • Use Let's Encrypt certificate for Cloudways database manager (8082 port) instead of a self signed cert

                                Since we all can use Let's Encrypt for free (basic needs), why don't you automatically setup LE cert for database manager rather than using self signed cert which gives browser warnings.

                                18 votes
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                                  2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • Enabling CORS (cross-origin resource sharing)

                                  Currently Cross-Origin Request is Blocked: The Same Origin Policy disallows reading the remote resource

                                  Would be helpful if we can Enable CORS

                                  9 votes
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                                    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 26 votes
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                                      5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Enable downgrade without IP-address changes

                                      It would be nice if you could downgrade a server without loosing the IP-address.
                                      Or if you could clone an application to another server and move the IP-address with it.
                                      This could be done by giving the possibility to switch IP-addresses between my own existing servers.

                                      5 votes
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                                        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add option to enable mod_rewrite for clean URLS in Drupal

                                        When going through the installation of Drupal 8 there is a warning indicating clean URL's are disabled. Drupal 8 comes with clean URL's enabled by default and can not be disabled. The only reason the setup script would show this warning is if mod_rewrite was not setup in Apache.

                                        Is there currently a way to enable mod_rewrite? If not please include it as an option to enable via the server settings. This is a potential deal breaker for me. Not having this option will prevent me from installing Drupal 8

                                        5 votes
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                                          1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Setup simple email or slack notification when CPU, Memory, or Bandwidth Usage Exceeds ___% for ___ minutes

                                          Add the ability for us to sign up for email or Slack notifications when CPU, Memory, or Bandwidth usage exceeds ____% for ____ minutes. This idea came from a similar feature on Digital Ocean.

                                          See the configuration wizard and steps at https://www.digitalocean.com/community/tutorials/how-to-set-up-alerts-with-digitalocean-monitoring

                                          21 votes
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                                            2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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