Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Unique IP per site installed on server

    The ability to add a unqiue IP to each site on a server.

    11 votes
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      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • Configuration Variables (Environment variables)

      Would love to add configuration variables just like Heroku.

      2 votes
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        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • 2 votes
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          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • Clean cache

          Hey,

          Last days my websites got slower and slower on backend, so I contated support and they said they had cleared my server cache and it should be fine and really was ...

          so I have asked them if I can do this by myself and they told me not yet ...

          so I am suggesting to do that as new feature as one click varnich clear, also to clear cache (don't know what type of cache, but that was what I was told from support..

          thanks

          2 votes
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            1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • Make a server setting to toggle outbound email off

            We need a simple, error-free way to be 100% certain that no outbound emails can be sent from a test / staging server. Can we have a server setting to toggle this on & off? Or even better, redirect all mail to an address we provide or to a log file to 'catch' all outbound mail?

            1 vote
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              0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • Please add driver of sql serve on this server....

              Some time we need to connect two database remotely and there should be sql serve driver install on this server..

              1 vote
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                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • own nameserver

                i would like to have own nameserver like
                ns1.owndomain.com
                ns2.owndomain.com

                so when public search which proivder we are using, its show owndomain.com instead of cloudaysnameserver.com

                2 votes
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                  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • GeoIP

                  There was an old request asking for GeoIP to be added to PHP. The answer was that there was going to be a way to configure that on a per app basis. Is the answer to this now that you provide support for Cloudflare and Sucuri's WAF which would then push the real visitor IP address to the application (Joomla in my case)?

                  1 vote
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                    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • Place restrictions of the transport of data from cloudways Staging to Live

                    Hi

                    As per the above title. I would like to restrict the transport of data from cloudways staging to live.

                    Primarily this is to prevent any accidental data deletion. I.E updating a woocommerce store

                    As a safety precaution I would like to prevent data to only go in one direction Live -> Staging

                    1 vote
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                      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • Option to re-create database

                      There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.

                      1 vote
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                        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • Varnish exclude PHP Sessions

                        Hi Cloudways,

                        You already offer pages and cookie exclusions from Varnish settings. But you should also consider PHP Sessions for this exclusion.

                        We often add a get parameter in our Google Ads, and when visitors go to our website, we would like to store this parameter in a PHP Session and post it on a form when they get in touch.

                        Now we need to turn of Varnish completely.

                        1 vote
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                          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                        • Exclude certain tables from the search/replace script when cloning

                          I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.

                          I'm sure it would be quite simple to exclude the user tables from this script.

                          1 vote
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                            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add rewriting support for static files

                            Currently any rewrite rules setup in .htaccess are only applied if a static file doesn't exist at that URL. It makes it impossible to implement host and HTTPS redirection on static files. Either make it possible for .htaccess rewrites to work on static files, or add the ability to configure nginx rewrites as well.

                            2 votes
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                              1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add "auto_prepend_file" to enable WordPress WAF (Web Application Firewall) plugins

                              Add "auto_prepend_file" to enable WordPress WAF plugins such as Wordfence, Ninja Firewall, iThemes Security etc.
                              -
                              It would be ideal to have this option at the app level (under application settings) in order to configure a different WAF per installed app, but if that's not possible for now it's ok to have it at the server level (under server settings).

                              3 votes
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                                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • Seperate funding for each server

                                We are a creative agency that creates websites for our clients. We would like to have all our client servers under one roof, our account. As we receive yearly payment of hosting fees in advance, we would like to charge each server with its own funding amount.

                                14 votes
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                                  3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • Reseller Hosting

                                  Please Add resale services

                                  224 votes
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                                    22 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Block Specific IP

                                    Hi,
                                    Now we can whitelist an IP if it is blocked, I suggest to let us able to Block Specific IP, i think this will be a good idea

                                    2 votes
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                                      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Remote access for xDebug

                                      Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.

                                      13 votes
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                                        5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Set "max_execution_time" to "0"

                                        The VTiger application requires "max_execution_time" be set to "0"

                                        2 votes
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                                          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                        • add option to specify swap file size

                                          Normally the swap file size is configured for optimal performance of the server. However there are times that you need a little more memory even at the cost of lower performance (especially if that need is temporary and circumstancial). In these cases it would be useful to be able to change the swap file size (within reasonable limits).

                                          One such case occurred to me when I tried to use composer on a magento 2 app, on a 1GB server. 1GB RAM + 256MB swap is simply not enough for composer to run successfully. The only option is to move to…

                                          4 votes
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                                            1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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