Service Improvement

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  1. Setup simple email or slack notification when CPU, Memory, or Bandwidth Usage Exceeds ___% for ___ minutes

    Add the ability for us to sign up for email or Slack notifications when CPU, Memory, or Bandwidth usage exceeds ____% for ____ minutes. This idea came from a similar feature on Digital Ocean.

    See the configuration wizard and steps at https://www.digitalocean.com/community/tutorials/how-to-set-up-alerts-with-digitalocean-monitoring

    8 votes
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    • Disk Usage Tool & File Manager

      I suggest a Server Settings Panel for Disk Usage (cPanel-like is ok):

      - Mini Expandable Directory Tree with Disk Usage per Directory;
      - User can select to order by Disk Usage Ascending or Descending;

      I also suggest a (also cPanel-like) File Manager:

      - User can navigate inside the Server from the Platform;
      - User can upload/download files and directories to Server;
      - User can zip/unzip directly from the File Manager, and delete.

      17 votes
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      • New Email Adress on New application.

        New Email Address option should be there whenever install new application. I hate whenever I install new application it installed on the primary email address. Kindly, provide extra admin user email.

        1 vote
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        • Add "auto_prepend_file" to enable WordPress WAF (Web Application Firewall) plugins

          Add "auto_prepend_file" to enable WordPress WAF plugins such as Wordfence, Ninja Firewall, iThemes Security etc.
          -
          It would be ideal to have this option at the app level (under application settings) in order to configure a different WAF per installed app, but if that's not possible for now it's ok to have it at the server level (under server settings).

          1 vote
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          • error on SMTP settings page

            I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.

            1 vote
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            • Can we please please get a wild card SSL certificate on the cloudwaysapps.com domain

              I am constantly deploying dev environments for development/plugin updates. Many of the WP/Woo plugins need an ssl cert to work properly.

              The .cloudwaysapps.com domain that these are deployed on does not have a wildcard ssl certificate meaning our dev environments have plugin conflicts. Wildcard SSL certs are available for less than US$50 per year. I am more than happy to pay for it.

              If this could be put in place as soon as possible it would be hugely appreciated. You can invoice me for the cost no worries.

              9 votes
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              • 1 vote
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                • Seperate funding for each server

                  We are a creative agency that creates websites for our clients. We would like to have all our client servers under one roof, our account. As we receive yearly payment of hosting fees in advance, we would like to charge each server with its own funding amount.

                  13 votes
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                  • Being able to adjust MaxRequestWorkers MaxConnectionsPerChild config

                    It would be great to to adjust MaxRequestWorkers MaxConnectionsPerChild in the control panel rather than have to ask cloudways support. When using PHP-FPM (which is now the standard with cloudways hosting) adjusting these settings to your own needs is really beneficial and prevents memory outages/site down time.

                    5 votes
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                    • Related to Launch Database Manager

                      Can we have a custom branded or non branded URL for database manager access so that we can share the same to developers and customers who are using our other branded URLs for long now..

                      1 vote
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                      • 1 vote
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                        • Add an outgoing email address to the SMTP admin

                          It should be possible to add a default From address for outgoing emails in the server SMTP admin section. Currently they send as [app id]@[server id].cloudwaysapps.com, which can cause emails to bounce due to validation failure.

                          1 vote
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                          • Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself

                            Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself

                            1 vote
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                            • Set permissions in private_html

                              Apparently, in a standard php setup, I can only set permissions in the public_html folder, but not in the private_html folder, even not with the permission reset button in the cp. This makes it impossible to place my cms system above public_html. So please give us chmod possibility in private_html

                              1 vote
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                              • rdiff-backup install on servers and allow access

                                https://www.nongnu.org/rdiff-backup/

                                rdiff-backup is the cousin to duplicity. However the difference is that you don't have to do regular full backups. The full is always the latest backup.

                                This is much better for mirroring and creating local backups.

                                1 vote
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                                • enable us to specify how many backups per app we keep

                                  i'd like the ability to specify how many backups to save per app, to give me more power over managing my available server space.

                                  2 votes
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                                  • email notification when backup is completed

                                    Add the possibility to send an email notification when backup is completed successfully

                                    1 vote
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                                    • 1 vote
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                                      • different IP for the the different website on the same server

                                        It would be really great for SEO if you would provide the possibility to have different IP for the the different website on the same server

                                        3 votes
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                                        • Cloudways should support mysql Trigger. many developers use trigger

                                          Cloudways should support mysql Trigger. many developers use trigger

                                          1 vote
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