Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. In Digital Ocean can not only increase the memory of the server, or the disk space, or the processor? Will not that ever be possible? It's t

    In Digital Ocean can not only increase the memory of the server, or the disk space, or the processor? Will not that ever be possible? It's that I see the server I have from a few processor spikes, but the rest is still a lot left over. Almost nothing to use.

    2 votes
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      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • Instalation of FFPROBE PHP extension

      Nowadays, With the social media rise, estension for processing video was a basic service. We have yet FFMPEG but need too FFPROBE to complete the stack.

      2 votes
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        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • nginx: modify client body size. Is it possible for you to add a new parameter/setting at the Advanced Server Settings section?

        nginx: modify client body size.
        I need to change client body size to 2M, but I don't have root access.
        Is it possible for you to add a new parameter/setting at the Advanced Server Settings section?

        1 vote
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          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • Let the users to set "connection" to Keep-Alive

          I want to install a App on server, the precondition to install this App is one of the server setting as following:
          "connection" : Keep-Alive

          But I find these is no such setting on cloudways.

          2 votes
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            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow systemd from the command line

            Allow access to commands like `systemd` from the command line for automating within scripts and use from the command line.

            1 vote
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              0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • autoscale storage

              It would be nice that you are also have the option to autoscale storage.
              If freespace is below X add Y to storage.

              1 vote
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                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • make possible for us to use ssh-fs to mount the remote app folder locally

                  so we can easily edit the remote files.

                  the command is similar to this.

                  sudo sshfs -o allow_other usernamehere@111.222.111.222:/home/11111.cloudwaysapps.com/dasdsqdsdssgghju/public_html/ /mnt/cw-remote-app/

                  more details cold be read here: https://www.digitalocean.com/community/tutorials/how-to-use-sshfs-to-mount-remote-file-systems-over-ssh

                  i know, i could login via ssh and edit the files in place, but both vi, vim and nano are 'messing up' with my source files. don't know why. some charecter encoding problem maybe. could find a solution yet.

                  2 votes
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                    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • Create a way of customize MySQL Admin Screen

                    It's important to "not show" Cloudways brand and contact info for some customers.

                    1 vote
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                      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • Easy On/Off Settings for Authenticated Origin Pulls (Cloudflare)

                      I suggest a simple option to toggle authenticated origin pulls to take advantage of this feature in cloudflare on a per application basis.

                      https://support.cloudflare.com/hc/en-us/articles/204899617

                      2 votes
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                        2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • PHP-FPM Pool Process Manager (pm) Settings

                        Being able to set these in the Settings & Packages section would be great.

                        pm.max_children = # The hard-limit total number of processes allowed
                        pm.start_servers = # When php-fpm starts, have this many processes waiting for requests
                        pm.min_spare_servers = # Number spare processes php-fpm will create
                        pm.max_spare_servers = # Max number of spare (waiting for connections) processes allowed to be created
                        pm.process_idle_timeout = #

                        2 votes
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                          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                        • active mysql event scheduler

                          active mysql event scheduler

                          5 votes
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                            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                          • 2 votes
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                              0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • Static cache expiry set by file type

                              It would be nice to have the possibility to set different cache expiry limits for different file types. At least images, CSS and JS

                              3 votes
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                                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow Multiple DB accounts

                                We would like the ability to have multiple user accounts to our database so that we can have different levels of access/permission.

                                1 vote
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                                  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • what versions of php and mysql am I running

                                  what versions of php and mysql am I running

                                  1 vote
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                                    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support "if modified since" header (SEO)

                                    See here: https://varvy.com/ifmodified.html

                                    It will help with bandwidth as google wont have to download each page every time it crawls. It will only crawl the updated pages and therefore save bandwidth on servers and increase seo too.

                                    3 votes
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                                      2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Edit .bashrc

                                      Have the possibility to edit .bashrc file to add items to PATH variable. Currently is not possible to do that as you need to have root/sudo access to edit .bashrc

                                      7 votes
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                                        3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ubuntu servers as OS

                                          I am looking a way to deploy an Ubuntu server. It will be great if you can offer it

                                          1 vote
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