Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Static cache expiry set by file type

    It would be nice to have the possibility to set different cache expiry limits for different file types. At least images, CSS and JS

    2 votes
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      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow Multiple DB accounts

      We would like the ability to have multiple user accounts to our database so that we can have different levels of access/permission.

      1 vote
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        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • what versions of php and mysql am I running

        what versions of php and mysql am I running

        1 vote
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          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • Support "if modified since" header (SEO)

          See here: https://varvy.com/ifmodified.html

          It will help with bandwidth as google wont have to download each page every time it crawls. It will only crawl the updated pages and therefore save bandwidth on servers and increase seo too.

          3 votes
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            2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • Edit .bashrc

            Have the possibility to edit .bashrc file to add items to PATH variable. Currently is not possible to do that as you need to have root/sudo access to edit .bashrc

            6 votes
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              3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • Set "max_execution_time" to "0"

              The VTiger application requires "max_execution_time" be set to "0"

              1 vote
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                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • Remote access for xDebug

                  Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.

                  10 votes
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                    4 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ubuntu servers as OS

                    I am looking a way to deploy an Ubuntu server. It will be great if you can offer it

                    1 vote
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                      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • add option to specify swap file size

                      Normally the swap file size is configured for optimal performance of the server. However there are times that you need a little more memory even at the cost of lower performance (especially if that need is temporary and circumstancial). In these cases it would be useful to be able to change the swap file size (within reasonable limits).

                      One such case occurred to me when I tried to use composer on a magento 2 app, on a 1GB server. 1GB RAM + 256MB swap is simply not enough for composer to run successfully. The only option is to move to…

                      3 votes
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                        1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • Option to connect to Microsoft external databases

                        Currently we have no alternative to connect to Microsoft bases. I use PHP and this is not possible. In other hosts I use the DBLIB driver to make a connection.

                        1 vote
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                          1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                        • Fail over to a different server

                          setup failover site on the different servers and in case of failover you can autoswitch the site to the failover

                          i.e Main site on AWS large, fail site on AWS small or Ocean Drop or other provider

                          8 votes
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                            1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add option to disable MySQL in the Server Management tab.

                            Most of my apps use dedicated MySQL servers hosted elsewhere, so having the extra overhead from just running and storing the MySQL service on the servers provisioned by Cloudways is something I want to get rid off.

                            Also, horizontally scaling apps also makes MySQL service redundant, since all of the servers still need access to the same database.

                            In essence, just add the option to disable MySQL, in the same way there is a "Disable" button next to Varnish.

                            Regards!

                            3 votes
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                              1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add PHP and MySQL Timezone GMT +1 BERLIN again

                              The PHP/ MySQL Timezone for GMT +1 Berlin is missing in the server settings tab.

                              4 votes
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                                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • Always populate raw post data

                                always_populate_raw_post_data settings

                                1 vote
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                                  1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • 2 votes
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                                    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Use Let's Encrypt certificate for Cloudways database manager (8082 port) instead of a self signed cert

                                    Since we all can use Let's Encrypt for free (basic needs), why don't you automatically setup LE cert for database manager rather than using self signed cert which gives browser warnings.

                                    17 votes
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                                      2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • PTR records / Reverse DNS

                                      DNS is important, reverse DNS is also important within production web farms. Currently it is not possible to set the PTR record for IPs on the Digital Ocean (+other?) platforms. PTR record lookups return something along the lines of: 12345-67890.cloudwaysapps.com.

                                      Please add the ability for clients to modify this zone.

                                      47 votes
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                                        4 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Enabling CORS (cross-origin resource sharing)

                                        Currently Cross-Origin Request is Blocked: The Same Origin Policy disallows reading the remote resource

                                        Would be helpful if we can Enable CORS

                                        6 votes
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                                          1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                        • beanstalkd

                                          beanstalkd in installable packages on demand

                                          6 votes
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                                            1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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