Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Wildcard SSL for multisite but also works for mapped domains

    Right now we have two options for having SSL working for WordPress networks. We can have a wildcard SSL certificate OR we manually map domains to each subsite. It would be nice of we could have both.

    Thank you

    3 votes
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      2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Add stored procedure SQL server

      Cloudways mysql server didn't support stored procedure Sql. I think it would be better if stored procedure functionality add on mysql server.

      2 votes
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        0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Possibility to upload server key and CSR for SSL certificate

        I think there should be possible besides generating CSR uploading own CSR and key for the SSL certificate. This would minimize time when migrating from some other server

        1 vote
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          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Make XDebug accessible for remote debugging

          I would like to use my IDE such as PHPstorm, to have remote debugging sessions using XDebug. Currently, XDebug is available on Cloudways but I cannot connect to it, so what is the point?

          1 vote
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            0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Same package as Digital Ocean

              Have the possibility to have the same Standard Droplets and CPU Optimized Droplets as Digital Ocean : https://www.digitalocean.com/pricing/

              2 votes
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                1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Use nginx for php-fpm dynamic content - instead of the current setup of nginx reverse proxy for static and apache for php-fpm

                The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

                Right now requests seem to go this way nginx->apache->php-fpm.

                We'd like to test with apache completely removed and nginx->php-fpm direct.

                We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

                We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

                When a customer is…

                22 votes
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                  5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • 2 votes
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                    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add write permissions to user (~) directory for SSH application user

                    The application user does not have write permissions to their own user directory (i.e. `~/`). This prevents any application that needs to write to this directory from being run when logged in as an application user, such as git, ssh, npm, etc.

                    Making the user directory for the application user writable by the application user, so that new files and sub-directories can be created, will solve many issues that myself and others are having running applications when logged in as an application user.

                    Other feedback ideas this should solve include:

                    Please enable NPM in SSH when we are using application…

                    1 vote
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                      0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Tracked deletions in git should be synced with the server upon deployment

                      Currently when using the git deployment feature, if you delete a previously tracked file and push this change to the server it doesn't delete the file from the server.

                      This means you're left with lots of legacy files that are no longer needed, and your repo is no longer in sync with your server files.

                      This can cause issues if you ever wanted to push changes back from the server to git as it would then track the previously deleted files and re-add them to the sever!

                      I'd assume this to be expected behaviour but there might be a reason…

                      1 vote
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                        1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

                        Thanks, Harry, for taking the time to report this.

                        I’d like to better understand your use-case in order to figure out what’s going on.

                        For example, if I have a git repository deployed on my server on Cloudways, and if I go ahead and delete an already tracked file from the repository on my local computer and push the changes upstream to the remote repository and then pull those changes on my Cloudways server, I do see that the deleted file is gone from my public_html/ (or any other deployment) directory. Are you having trouble with that?

                        Or is your workflow different from what I’ve described? Please let me know so I may check it thoroughly.

                        Thanks.

                        Cloudways Team

                      • Add Docker support

                        Hi!
                        Please, add Docker support.
                        Thank you.

                        2 votes
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                          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add ability to set ServerTokens configuration in Apache

                          Often there is a desire by security teams not to expose verbose information about the versions of software and operating system running on a system. It would be great if the ServerTokens and ServerSignature configuration items were available to silence or minimize the information given. The motivation here is to prevent handing an attacker information about what older exploits might apply or not to your server.

                          1 vote
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                            0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Kyup Clustering for ultimate performance

                            Kyup is already offering the best CPU performance for the money. Use that with Clustering and you have a perfect Production setup.

                            4 votes
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                              0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Set Varnisch cache time on application level

                              Varnish hit rate is low on low traffic sites. By setting the cache time of varnisch on an application level you can beter manage site speed per application.

                              1 vote
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                                0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow user backup settings

                                Hi, I would like to suggest that User should be given the chance to set the backup timings on his own preference so that he himself can fine tune it for the time when the website has the least load.

                                4 votes
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                                  0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • opcache settings

                                  opcache.max_accelerated_files=? , opcache.validate_timestamps=? and opcache.consistency_checks=? , i would like to change this opcache settings

                                  1 vote
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                                    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 5 votes
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                                      0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow admins atleast to ping and monitor their website.

                                      This is really important for us please.

                                      3 votes
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                                        2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Auto-scale Up and down as per traffic without rebooting

                                        For cloud server there should be auto scale feature for resources, this should work auto-scale up and down according to traffic without rebo

                                        6 votes
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                                          1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Server speed

                                          tools.pingdom.com lets me see the pageload speed of my site from various countries. I'd like to be able to compare servers before buying.

                                          e.g. I tried Vultr in Singapore - very slow loading into Australia. Moved to Linode in Freemont - 2x the speed for the same site.

                                          Took 2 days of setup and testing and trial accounts to work that out - perhaps there is an even faster server? I can't try them all.

                                          Just put a 1mb web page on each server. Publish the url. Now I can compare at GTMetrix or Pingdom to choose the best server…

                                          3 votes
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                                            1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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