Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in

    DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in just a few clicks.

    To do this Cloudways must support File System Direct.

    File System Direct is a (PHP) feature that allows WordPress to write files to the local file system on the server. At the moment it does not so we can't use this feature in DesktopServer.

    1 vote
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      1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Make phpmyadmin as default database manager

      Hi,

      Why don't make phpmyadmin as the default database manager. Everybody uses it. All tutorials on the web are about this manager.
      Not this cloudways default manager.

      Now i always need to do a complicated time taking installation.
      This is not user friendly?

      1 vote
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        1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Add Database Server like RDS for multi server applications.

        Multi-server applications are very common these days.
        Example: Application files on one server and Database on another server like RDS.
        We need such option to put our large applications onto it.

        1 vote
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          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • add unmanaged servers

          add unmanaged servers for cheap price

          1 vote
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            0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • What a joke on the TRIAL

            Trial, 2GB Ram, 50GB disk space, and 25GB bandwidth!!! I downloaded 35GB files, and I deleted, and downloaded 10GB files again, extracted, and the server was turned OFF "allowed bandwidth exceeded"!!!!!

            Is this not funny and 'technical joke'?

            1 vote
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              0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Suggestion: Add 'mailhog' service to servers

              https://github.com/mailhog/MailHog
              MailHog is very handy if it comes to development. It catches every sent mails and shows them on a web interface.

              It would be nice if one could enable/disable MailHog like other services for development purposes.

              1 vote
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                0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Wildcard SSL for multisite but also works for mapped domains

                Right now we have two options for having SSL working for WordPress networks. We can have a wildcard SSL certificate OR we manually map domains to each subsite. It would be nice of we could have both.

                Thank you

                5 votes
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                  2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Same package as Digital Ocean

                      Have the possibility to have the same Standard Droplets and CPU Optimized Droplets as Digital Ocean : https://www.digitalocean.com/pricing/

                      6 votes
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                        2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Multiple IP addresses assigned to a server

                        I would love to have the option to assign multiple IP addresses to a server, so we can have different apps each on its own IP, on the same server. Right now, we have to boot up a new server (multiplying the costs) each time we need a new IP for an app.

                        1 vote
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                          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Use nginx for php-fpm dynamic content - instead of the current setup of nginx reverse proxy for static and apache for php-fpm

                          The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

                          Right now requests seem to go this way nginx->apache->php-fpm.

                          We'd like to test with apache completely removed and nginx->php-fpm direct.

                          We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

                          We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

                          When a customer is…

                          23 votes
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                            5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add Docker support

                            Hi!
                            Please, add Docker support.
                            Thank you.

                            3 votes
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                              0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • automatic restart when server goes down

                              I think it's essential that the servers are fixed so that if they go down they automatically restart the server especially on digital ocean + vultr

                              A few times I've had the site receive a traffic spike out of the ordinary and it pulled my sites down until I manually rebooted it. It should be automatic.

                              19 votes
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                                3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Enable Brotli compression alghoritm on all Cloudways servers.

                                I think this new compression tool developed by Google, will bring awesome performance benefits to all of us.

                                5 votes
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                                  1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Install X-sendfile on Server

                                  Install X-sendfile on Server

                                  According to this article below, you mention using X-Sendfile to serve digital downloads for woocommerce. It is not currently installed on servers by default, and would be great if it was. Also to provide instructions on best way to setup for secure downloads for woocommerce.

                                  https://www.cloudways.com/blog/woocommerce-settings-and-options/

                                  2 votes
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                                    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Provide newer version on Nginx

                                    Please consider providing a newer stable version of Nginx.

                                    New servers are still installed with 1.8.x which has bugs, most significantly this:

                                    https://trac.nginx.org/nginx/ticket/959

                                    The bug causes major incompatibility between PrestaShop and Nginx when HTTP/2 is enabled. Ie. you can't add products to the shopping cart etc.

                                    I understand that you don't wan't to be first mover on new version, but 1.8 is quite old by now.

                                    7 votes
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                                      1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow change of PHP opcache max_accelerated_files setting

                                      I would like to change PHP setting opcache.max_accelerated_files. Its default value, 2000, if far smaller than number of files I need for my 3 apps - there's about 30000 php files that could be cached. This is very "low hanging fruit" for performance optimizations. Please add the option to change this php setting.

                                      5 votes
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                                        1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add geo detection capabilities into Varnish

                                        Please add geo detection capabilities into Varnish, this will accelerate use case scenarios where geo detection is essential.

                                        For e.g. in WooCommerce, their current method to provide multi-currency that's compatible with cache is using Woocommerce based geo detection, which tends redirects the visitor 4 times to the correct URL of the page with the correct currency/tax displayed.

                                        Other multi-currency plugins attempt improve this but their loading speeds are too slow, drastically affecting woocommerce store loading times, and making caching useless.

                                        By having geo detection capabilities right in the server stack (Nginx or Varnish, which ever is hit first by visitors)…

                                        3 votes
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                                          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow asynchronous logging via Loggly, Papertrail, or Splunk

                                          Allow asynchronous (fast, non-blocking) logging via syslog daemon.

                                          You don't even need to make it a 1-click installation for Loggly, Papertrail, or Splunk.

                                          Just allow us to use the syslog daemon and then we can follow instructions at https://www.loggly.com/docs/php-logs/ or http://help.papertrailapp.com/kb/configuration/configuring-centralized-logging-from-php-apps/ or wherever.

                                          Those instructions say they'd require root access (which Cloudways customers don't have), but it wouldn't require root access if you did the first steps for us.

                                          Thanks!

                                          15 votes
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                                            0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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