Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add Digital Ocean Block Storage Option

    Add support for Digital Ocean's Block Storage add-on. This will allow us to not have to scale entire server for more storage space. This also allows for more options away from the more expensive AWS or Google services for more storage space.

    293 votes
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    • Allow Supervisor installation for laravel queue workers

      As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

      Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

      Queues are used for jobs, event handling, mails, notifications

      179 votes
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        Thank you for your patience. We have planned to take implementation for this up in the next couple of sprints and roll it out to production in September of this year.

        Cloudways Team

      • Remote mysql database access

        The ability to connect remotely to a hosted database on a server, possibly an IP whitelist

        133 votes
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        • Offer Application Migration to make PHP 7 Upgrade Easier

          While I'm glad to finally have the ability to upgrade to PHP 7, it's very frustrating and time-consuming to have to clone every application in order to make that happen.

          That means new IP addresses, new FTP user accounts, new IP Whitelisting setup, SSL certificate setup, reconfiguring the SMTP mail add-on...and of course, DNS propagation time. What a hassle!!

          Please develop an auto-migration tool to *move* an application (or server) to a new server, rather than clone it, keeping the abovementioned settings intact.

          This would also help for Digital Ocean server downgrades -- rather than cloning to a new (smaller)…

          89 votes
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          • Choose PHP Version for every Application (not for Server)

            It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
            It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.

            81 votes
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            • Please reduced the Vultr price

              Please reduced the Vultr price!!!

              63 votes
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              • Memory savings by use myslqnd instead of old libmysql

                Replace libmysql by mysqlnd
                (two command lines)

                Huge memory savings on read-only queries.

                More info at http://slideshare.net/jpauli/mysqlnd

                60 votes
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                • Send Emails When Cron Job Fails To Run

                  The only way to tell if a cron job has failed is to log in to the console and type mail.

                  It would be great if these where emailed much like the DenyHosts Messages are.

                  51 votes
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                  • will you update the cloudways $9 vultr same as $5 vultr plans?

                    Hi,

                    Vultr just updated the $5 plans to 1GB Ram and 25GB SSD.
                    will you follow up?

                    Thanks.

                    45 votes
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                    • Optimize the performance of the Object cache (W3TC) in the WordPress admin panel

                      Enabling "Objects cache" option slows down the admin panel several times and does the admin job uncomfortable. This is confirmed as the objective admin panel page load time, and when I tested perfomance with the P3 plugin. Disabling this option or use "Database cache" instead of "Objects cache" returns the speed of the admin panel at an acceptable level.

                      I use the W3TC plugin to cache the site in full accordance with your guidelines. This problem constantly exists as in the Cloudways WordPress Cloud Platform and in the Cloudways WooCommerce Cloud Platform.

                      It seems that the problem requires a more…

                      37 votes
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                      • 37 votes
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                        • Awstats to see serverside visitor statistics

                          It would be great if there's option to enable awstats or similar software to application or server.

                          many of my clients wants that, dont know why :D

                          they're getting google analytics reports also.

                          33 votes
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                          • Best nginx configuration for improved security(and performance).

                            Below i am posting some configuration which is to affect the website performance alot.

                            This are the best NGINX Features needs to implemented.

                            add_header X-Frame-Options SAMEORIGIN;
                            add_header X-Content-Type-Options nosniff;
                            add_header X-XSS-Protection "1; mode=block";

                            /* Expire Headers */

                            location ~* \.(css|js|gif|jpeg|jpg|png|svg)$ {
                            expires 1M;
                            add_header Pragma public;
                            add_header Cache-Control public;
                            add_header Vary Accept-Encoding;

                            }

                            30 votes
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                            • Enable SSLSessionCache

                              This configures the storage type of the global/inter-process SSL Session Cache. This cache is an optional facility which speeds up parallel request processing. For requests to the same server process (via HTTP keep-alive), OpenSSL already caches the SSL session information locally. But because modern clients request inlined images and other data via parallel requests (usually up to four parallel requests are common) those requests are served by different pre-forked server processes. Here an inter-process cache helps to avoid unnecessary session handshakes.

                              Ex.: SSLSessionCache shm:/usr/local/apache/logs/ssl_gcache_data(32000)

                              https://httpd.apache.org/docs/2.2/mod/mod_ssl.html#sslsessioncache

                              Or via Memcached (but this requires Apache v2.4) :
                              https://httpd.apache.org/docs/2.4/en/mod/mod_socache_memcache.html

                              27 votes
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                              • Allow asynchronous logging via Loggly, Papertrail, or Splunk

                                Allow asynchronous (fast, non-blocking) logging via syslog daemon.

                                You don't even need to make it a 1-click installation for Loggly, Papertrail, or Splunk.

                                Just allow us to use the syslog daemon and then we can follow instructions at https://www.loggly.com/docs/php-logs/ or http://help.papertrailapp.com/kb/configuration/configuring-centralized-logging-from-php-apps/ or wherever.

                                Those instructions say they'd require root access (which Cloudways customers don't have), but it wouldn't require root access if you did the first steps for us.

                                Thanks!

                                24 votes
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                                • run script after git deploy

                                  the ability to provide a .sh script that will be run after each git deploy if the file cloudways/build.sh is found for exemple.

                                  this way you can run npm install, or anything related to a framework deploy (symfony commands for exemple), or even database migrations

                                  23 votes
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                                  • Ability to install ElasticSearch Plugins.

                                    Example:
                                    cd /usr/share/elasticsearch/

                                    bin/plugin install analysis-phonetic
                                    bin/plugin install analysis-icu

                                    Thanks.

                                    21 votes
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                                    • Allow server timezone settings to automatically adjust for BST (summer time change)

                                      In Ireland and the Uk the clock changes twice a year to adjust for BST which becomes GMT+1 this means the server timezone for all apps running London/Dublin location become inaccurate by an hour.

                                      So it would be better if server time zone could match site application time zone (eg Drupal timezone) or else if server timezone can automatically adjust for BST changes.

                                      17 votes
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                                      • Vultr bare metal option

                                        Vultr now offers dedicated bare metal servers at a good price when I compare it to the virtual servers and maybe to the cloudways pricing too.

                                        So it would be great in the future to be able to clone over to bare metal dedicated from digital ocean or other provider. I only propose this if there is actual countable benefit over your current virtual options. Well it definitely makes a difference to applications that have a high load and traffic.

                                        Vultr also offers Ddos protection.

                                        16 votes
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                                        • Add AWSCLI from AWS to your servers

                                          Adding awscli will allow users to use all the power of amazon aws system on your servers, including sync data to S3, and much more.
                                          It is really easy to install, official development from Amazon and it will offer great possibilities to admins.

                                          14 votes
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