Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Server Monitoring Details - Adding back "2 Hours" and "6 Hours" timeframes

    On "Server Monitoring --> Details" the timeframes of "2 Hours" and "6 Hours" should be added back. They're very usefull and missed.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. It would be great to see a dedicated service (virtual dedicated, metal dedicated or otherwise) that support custom OS installations

    It would be great to see a dedicated service (virtual dedicated, metal dedicated or otherwise) that support custom OS installations from ISO with temporary console access (or permanent console access won't hurt)

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. add HTTP2/PUSH feature

    HTTP2/Push feature can improve performance greatly.
    it is introduced with the newer nginx version https://www.nginx.com/blog/nginx-1-13-9-http2-server-push/.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in

    DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in just a few clicks.

    To do this Cloudways must support File System Direct.

    File System Direct is a (PHP) feature that allows WordPress to write files to the local file system on the server. At the moment it does not so we can't use this feature in DesktopServer.

    1 vote
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make phpmyadmin as default database manager

    Hi,

    Why don't make phpmyadmin as the default database manager. Everybody uses it. All tutorials on the web are about this manager.
    Not this cloudways default manager.

    Now i always need to do a complicated time taking installation.
    This is not user friendly?

    1 vote
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Settings of max server power per app

    Hi,
    it will be great if there is app setting for max usage of server power. E.g. a can set, that this app can use max 50 % of server power.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Wildcard SSL for multisite but also works for mapped domains

    Right now we have two options for having SSL working for WordPress networks. We can have a wildcard SSL certificate OR we manually map domains to each subsite. It would be nice of we could have both.

    Thank you

    6 votes
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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. add unmanaged servers

    add unmanaged servers for cheap price

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Multiple IP addresses assigned to a server

    I would love to have the option to assign multiple IP addresses to a server, so we can have different apps each on its own IP, on the same server. Right now, we have to boot up a new server (multiplying the costs) each time we need a new IP for an app.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. What a joke on the TRIAL

    Trial, 2GB Ram, 50GB disk space, and 25GB bandwidth!!! I downloaded 35GB files, and I deleted, and downloaded 10GB files again, extracted, and the server was turned OFF "allowed bandwidth exceeded"!!!!!

    Is this not funny and 'technical joke'?

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Suggestion: Add 'mailhog' service to servers

    https://github.com/mailhog/MailHog
    MailHog is very handy if it comes to development. It catches every sent mails and shows them on a web interface.

    It would be nice if one could enable/disable MailHog like other services for development purposes.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Same package as Digital Ocean

    Have the possibility to have the same Standard Droplets and CPU Optimized Droplets as Digital Ocean : https://www.digitalocean.com/pricing/

    6 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Use nginx for php-fpm dynamic content - instead of the current setup of nginx reverse proxy for static and apache for php-fpm

    The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

    Right now requests seem to go this way nginx->apache->php-fpm.

    We'd like to test with apache completely removed and nginx->php-fpm direct.

    We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

    We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

    When a customer is…

    24 votes
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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. 4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add write permissions to user (~) directory for SSH application user

    The application user does not have write permissions to their own user directory (i.e. `~/`). This prevents any application that needs to write to this directory from being run when logged in as an application user, such as git, ssh, npm, etc.

    Making the user directory for the application user writable by the application user, so that new files and sub-directories can be created, will solve many issues that myself and others are having running applications when logged in as an application user.

    Other feedback ideas this should solve include:

    Please enable NPM in SSH when we are using application…

    2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add Docker support

    Hi!
    Please, add Docker support.
    Thank you.

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Tracked deletions in git should be synced with the server upon deployment

    Currently when using the git deployment feature, if you delete a previously tracked file and push this change to the server it doesn't delete the file from the server.

    This means you're left with lots of legacy files that are no longer needed, and your repo is no longer in sync with your server files.

    This can cause issues if you ever wanted to push changes back from the server to git as it would then track the previously deleted files and re-add them to the sever!

    I'd assume this to be expected behaviour but there might be a reason…

    1 vote
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks, Harry, for taking the time to report this.

    I’d like to better understand your use-case in order to figure out what’s going on.

    For example, if I have a git repository deployed on my server on Cloudways, and if I go ahead and delete an already tracked file from the repository on my local computer and push the changes upstream to the remote repository and then pull those changes on my Cloudways server, I do see that the deleted file is gone from my public_html/ (or any other deployment) directory. Are you having trouble with that?

    Or is your workflow different from what I’ve described? Please let me know so I may check it thoroughly.

    Thanks.

    Cloudways Team

  20. Support multiple nodejs versions like v6, v7 and v8

    I recommend you use NVM, so that we can install and select whichever version of Node we want. This would also help with permission issues.

    11 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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