Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add the ability to clone to WP With WooCommerce from regular WP configuration

    I would like to be able to take a site that is already on Cloudways with a standard WP configuration and clone it to a configuration with WooCommerce. This would be useful for when a site decides to add ecommerce after it was originally launch. There are many WP Plugins that are affected by the Varnish Cache settings of the standard WP Configuration and being able to use the Varnish settings from the Woo Configuration would be ideal. But currently the only way to switch is to manually migrate.

    17 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      1 comment  ·  Woocommerce  ·  Admin →
    • WooCommerce migrate tool, failed to parse wp-config correct

      After I used the migration tool to move my WooCommerce to CloudWays/Digital ocean on trial.
      My wp-config.php got malformed after this
      I got this
      define('WP_TEMP_DIR', 'ABSPATHwp-content/uploads/');
      And it should be this
      define('WP_TEMP_DIR', ABSPATH . 'wp-content/uploads/');
      I corrected this and now I can update my plugins, as I got an error message that the download/streaming folder does not exist or do not has the right permission.
      I corrected this manually and this works now.

      4 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Woocommerce  ·  Admin →
      • credit ckecks

        it has been added to your credit report. Many times do not even good information is reported. In addition, it opened a new credit account from creditors, to get the entry of further good credit will be able to pay them off (you can also have the money to pay cash) early. http://www.free-creditcheck.co.uk

        3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Woocommerce  ·  Admin →
        • change policy for invoice

          Hello, i m stated to you that my site two times down in month because your billing service is very bad because with any email my service stop and i already paid my invoice and also my service stop. I hope you upgrade your policy!

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Woocommerce  ·  Admin →
          • Don't see your idea?

          Feedback and Knowledge Base