Service Improvement

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  1. Decrease of Price For Vultr Servers

    We all know that Vultr recently decreased their Server Pricing.

    It's now offering 512MB Server fro 2.5$ and 1GB Server for 5$

    But Cloudways is charging insanely on top of that for offering Vultr Servers.

    For 5$ Vultr Plan ( 1GB Server ), We need to pay 11$. That is 220% more than what we pay at Vultr

    This insane price is for the other plans too. And, There's no 2.5$ plan option in CloudWays.

    please support this feedback until CloudWays changes the pricing.

    343 votes
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      16 comments  ·  General  ·  Admin →
    • Allow Supervisor installation for laravel queue workers

      As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

      Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

      Queues are used for jobs, event handling, mails, notifications

      179 votes
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        Thank you for your patience. We have planned to take implementation for this up in the next couple of sprints and roll it out to production in September of this year.

        Cloudways Team

      • 207 votes
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          5 comments  ·  Stacks  ·  Admin →
        • Add 2.5$ vultr packages

          Please do this.

          132 votes
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          • Backup (costs): more transparency desirable and possibility to disable the backup service

            1) Backups of server is a payed service. Totally fair, but it is not noted anywhere inside the platform portal. You have to dig like 3 articles deep to find out the actual costs for backup storage. It would be nice if in the server settings this was more transparent communicated.

            2) Once you have multiple servers it is nearly impossible to find out what is actually charged per month for backup storage costs and what is droplet cost. Some reporting on this would be helpfull.

            3) And last but not least, I think backup should be optional. I can…

            132 votes
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              1 comment  ·  General  ·  Admin →
            • Update Git

              Cloudways is still running Git 2.1.4 released on 18-Dec-2014. A handful of really neat features have been added to Git since then. One new feature that would be very helpful to have on Cloudways servers is the updateInstead option for the receive.denyCurrentBranch config added in Git 2.3, which allows pushing directly to the server even if the branch is checked out on the server. This would eliminate the need to set up a repository on an intermediary server. Users could just add their Cloudways server as a remote in their local git repository and push directly from there to the…

              106 votes
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                6 comments  ·  Stacks  ·  Admin →
              • Server Share Billing is Unfair

                In Cloudways we get to share our server with other CloudWays users. But billing both of the users ( owner & shared account holder ) the complete price of the server is unfair.

                Let me break this down:

                Let's say "USER A" has 7$ DO 512MB Server and he shares it with "USER B"

                Then Cloudways is charging 7$x2 = 14$ from both the users.

                "USER B" is getting only CloudWays Console features with the shared server. All the resources are same

                Same 512MB ram, Single core Cpu, and 20 GB SSD.

                But still, he has to pay total 7$…

                12 votes
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                • Please reduced the Vultr price

                  Please reduced the Vultr price!!!

                  63 votes
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                  • Easy Google G Suite Integration

                    Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.

                    This goes hand and hand with being able to access the DNS add-on directly.

                    I don't mind paying extra, but the way things are setup is really confusing.

                    27 votes
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                      2 comments  ·  General  ·  Admin →
                    • Web based file manager

                      I like to use the web-based file manager like the FileManager feature in cPanel. Easy to control and use the files. I am not technical savvy. I dont know SSH and Linux command. Also dont like to use FTP reason being its slow.

                      Using web-based file manager is the best. Because upload a zip file of WordPress which consist of thousands of files. It can save a lot of time when doing so. Refer to cPanel, then you will get what I mean.

                      10 votes
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                        2 comments  ·  General  ·  Admin →
                      • to improve support team, it's not helping customers

                        It took me 10 hours talking with different support agents, and I get nothing answered.

                        19 votes
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                        • Node.js/Mongo DB Hosting

                          I develop using React.js. Node.js/Meteor, as well as MongoDB. I would love to use cloudways to launch and develop applications using this stack. This would be a game changer for real developers. I hope you all work on this soon. Thank you

                          7 votes
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                            0 comments  ·  Stacks  ·  Admin →
                          • Allow existing Cloudways customer accounts to be added as team members to projects in another account

                            Essentially, when adding team members to a project, trying to add a user with an email address that is already a customer of cloudways (has an existing account via that email address), will result in an error notification - "You cannot add this email as team member. Use a different email for this user or contact support for more information."

                            This seems problematic as, with a client on more than one project or across a different account, one can only add the same client by insisting the client maintain several email address for each instance of a team member addition. …

                            3 votes
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                            • STOP USING AJAX FOR SAVING CONSOLE CHANGES!!

                              It's slower than traditional POST/submit button. Pain in the backside when having to make multiple changes. Please sort.

                              49 votes
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                              • mobile app. please create one

                                can you please create an app for the cell phone to manage apps and such?

                                33 votes
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                                • will you update the cloudways $9 vultr same as $5 vultr plans?

                                  Hi,

                                  Vultr just updated the $5 plans to 1GB Ram and 25GB SSD.
                                  will you follow up?

                                  Thanks.

                                  45 votes
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                                  • 선릉오피's wireless bridge 십구다섬 not (sipgu쩜online) getting speed that I previously 선릉건마s had

                                    선릉오피's wireless bridge 십구다섬 not (sipgu쩜online) getting speed that I previously 선릉건마s had

                                    I would really 선릉오피 love to increase my 십구닷컴s speed from the wireless switch that I have.
                                    Here is my 선릉건마 setup:

                                    an archer c7 as the router
                                    I have 선릉오피 two nanostation m2 locos as a wireless bridge (wds).십구닷컴....
                                    and I am using a wrt54g router with ddwrt installed as a wireless switch.

                                    I have always gotten 선릉오피 around 15 mbps from the wireless side of the ddwrt 십구닷컴switch.
                                    However, I had to replace one of the m2 locos
                                    because one went 선릉오피 bad. After the…

                                    7 votes
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                                      0 comments  ·  General  ·  Admin →
                                    • Have a dedicated WordPress team

                                      I like the Wordpress teams for the managed WordPress hosting on the other hosting platforms like WP Engine, etc. I think that would be cool here. Pick the server that best suits your need and have a WordPress guru team supporting the best CMS out there.

                                      7 votes
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                                        0 comments  ·  Wordpress  ·  Admin →
                                      • Allow Primary accounts as Team Members

                                        Allowing a primary account to be team member on other Cloudways accounts is required.

                                        7 votes
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                                          0 comments  ·  General  ·  Admin →
                                        • Transfer Billing To Another Account (With Affiliate Commission)

                                          It would be great, especially for freelancers and agencies, to be able to create a new server with an application and then transfer the server to another account for billing. (Just like Flywheel does.)

                                          I am aware of this feature https://support.cloudways.com/how-to-transfer-server-to-another-account/ but I don't believe the affiliate commission is gained from such transfer. Please correct me if I'm wrong.

                                          Another great feature that would go well with this one is to setup test/demo sites for clients at no charge: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/17827789-providing-a-test-server

                                          17 votes
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                                            0 comments  ·  General  ·  Admin →
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