Kyup is closing. Please look for an alternate provider with similar specifications.

Integrate Cloudflare as a DNS server, when setting up a domain in the application, automatically include it through the api in the Cloudflare zone.
If possible a small panel with zone settings, if not possible, only the shortcut of adding the domain with @ and cname already greatly improves the processes.

Hi! my suggestion is include the MAGENTO 2.3 in the apps for instalations in our server

The ability to add a unqiue IP to each site on a server.

there is a wrong/confusing information in the panel

1. Create an app, WordPress
2. Migrate a WP website into this app using Cloudways migrate plugin
3. In the app infos, we see : Admin panel, Password : xxx

This password xxx is wrong, as it's the password of the imported WP that replaced this one
It's confusing
Maybe after a migration has been done, replace this password xxx by a sentence explaining this

there is a wrong/confusing information in the panel

1. Create an app, WordPress
2. Migrate a WP website into this app using Cloudways migrate plugin
3. In the app infos, we see : Admin panel, Password : xxx

This password xxx is wrong, as it's the password of the imported WP that replaced this one
It's confusing
Maybe after a migration has been done, replace this password xxx by a sentence explaining this

Hello team, pushing and pulling individual tables and folders between staging and the live environment is better compared to transferring the entire database or files. Because in Woocommerce, pushing the database might lead to loss of orders made in between.

I prefer to wait for customer support rep that will answer my questions quickly than to not wait and have a support rep answer my questions slowly over many hours. Sure it looks good that customer support can be there right away as a selling point, but you'll have unsatisfied customers who have to wait for answers when they are chatting with support. I'd rather see an actual wait time and get a support rep who can answer me quickly as to not waste my time! So I'm suggesting that wait time be added for chat with support.

Please support TLS 1.3 since it's faster and more secure. Chrome 70 and Firefox 63 officialy support it now.

https://www.ietf.org/blog/tls13/

Please support latest versions of MariaDB

There are probably many needed enhancements to the firewall. One that would be especially helpful would be to block traffic that doesn't originate through the CDN.

For example, with Cloudflare, hackers can sometimes use historical dns records to discover your server's origin IP address. They can then circumvent Cloudflare's ddos and firewall features.

An option in the Cloudways firewall to only accept traffic through the CDN would eliminate this whole class of vulnerabilities.

Having checked with Support team, they suggested that i post a request here.

The current version of FFmpeg supported on the Cloudways platform is v3.2. I would like to request that this is updated so that we have the option to use Version 4.0 since this is the latest version (at time of posting) and contains a number of fixes and new features.

https://www.ffmpeg.org/download.html#release_4.0

just wanted to let you know that you have problems with Redis cache because of version problem. Past few weeks our website was craching all the time and I checked my system log and found the following error: Warning: Redis::pipeline(): Already in pipeline mode repeating and filling our logs (last was 117 MB) so I googled this error and got the following result https://github.com/phpredis/phpredis/issues/1211 which states the problem is in redis version 3.1.3 which Cloudways uses. the suggested solution is to downgrade to 3.1.2 or maybe there is also a higher version (didn't check).

Hi,

You CloudWays have a feature to create new access for Appilcation. But there should be an option to give limited access. For example I have 5 folders in /applications/uhspstmcyh/public_html application. I have a created a new application credential, I want that user should have access to only one folder which is /applications/uhspstmcyh/public_html/area

This feature is not available at the moment.

Thanks,
Sumit