Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Wait time for support should be added

    I prefer to wait for customer support rep that will answer my questions quickly than to not wait and have a support rep answer my questions slowly over many hours. Sure it looks good that customer support can be there right away as a selling point, but you'll have unsatisfied customers who have to wait for answers when they are chatting with support. I'd rather see an actual wait time and get a support rep who can answer me quickly as to not waste my time! So I'm suggesting that wait time be added for chat with support.

    16 votes
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    78 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  3. Brother Printer Support

    When it comes to embarrass the perfect resolution in printing machine, then you should set for mind for the consideration of brother printer. One should not shy to take the positive obligation of Brother Printer Support even in difficult condition. Having revised the working performance of different scanning and turning the software data capsule into hardcopy led text; the output performance is second to none. It is unpleasant experience to all those persons who feel difficulty to achieve the reserved quality result.

    https://brother-printer-support.net/

    1 vote
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  4. How to Fix Canon Printer Error 5200?

    Canon printer is widely recognized as one of the best printers available in the digital market. Some of its regular users are having with the issue of error code 5200 while accessing their product. However, this error code mainly appears due to low ink levels or also because there is a faulty cartridge or issue with the logic board in the printer. If you are unable to resolve this issue on your own, you must get our Canon printer support help in order to fix your issue right away.
    For more: https://www.dialhumanhelp.com/canon-customer-service/

    1 vote
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  5. How to Recover AOL Password

    AOL is one of the most well known email benefits that have been gotten by Outlook in the past giving brilliant email administrations to clients. As giving quick earned administrations, along these lines, new clients are appended to this administration by post. That is the reason this is the biggest information hotspot for clients who routinely utilize an email account. There are numerous administrations accessible through AOL Password Recovery, Change AOL Password Reset Help Number where a great many people don't have a clue. A study of administration clients should get help from the Online Live AOL Password recuperation Support…

    1 vote
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  6. How To Contact Google Account Recovery

    If you are going to recover your Google account, you are going to recover your Google account, mobile, email address, and password as well. If you are not able to recover the password you can have basic help and steps to recover the password using an internet browser that will show you the password recovery page to enter the verification resources to verify your account simply and thus, you can recover the password easily.

    For More Help: http://netdoorz.com/google-contact/

    1 vote
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  7. ADMISSION IN RUSSIA COLLEGE For indian students

    When it comes to abroad education for Indian Students as well as for other countries MBBS in Russia is the Best Option for foreign students in the world of medical sciences with a very facilitate environment for better concentration.For more guidance you can connect with us at https://www.eduworldglobal.com/country/russia

    1 vote
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  8. Speed Up Your Wireless Internet Connection

    If your Wi-Fi is not working, learn how to choose the best wireless internet connection for your needs

    Read More - https://bit.ly/2NyQioo

    1 vote
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  9. How to Change Netflix Password ? fix here

    Steps to Change Netflix Account Password

    if you want to Change Your Netflix password , Any users need to follow the given mentioned steps:-

    First of all, we inform Netflix users need to open the Netflix app or visit Netflix website
    Now enter your Netflix login details like username or password
    Click on the Netflix account setting page
    Now Tap on the General Setting
    now Choose Change Netflix account password option
    Enter your new password then re-enter new Netflix password
    To confirm your Netflix new password, you need to enter your current password then click confirm
    Congrats, your Netflix account…

    1 vote
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  10. Chat features

    Please make a feature that you can setup all chats to automatically be sent to email and or set up system your end that makes all chat a support ticket

    1 vote
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  11. How To Contact Facebook Support

    If you are finding a reliable Facebook Support, then try the best Support for Facebook via toll-free numbers available 24x7. We have a certified & experienced Facebook support team that can resolve any issue related to Facebook functioning, browser compatibility, or other technical glitches you come across with your computer-laptops.

    Read More - https://bit.ly/32pJkWJ

    1 vote
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  12. make sure emails have the account CLEARLY marked on the emails

    I am receiving billing emails that tell me invoices paid BUT not linked to an account -- I have over 6 accounts to manage and have NO idea whicj account is being referenced -- thanks

    ---

    Hi David,

    A quick note to let you know that we have successfully charged the invoice listed below:

    -----------------------------------------------------------------------------
    Invoice Number: 629543
    Amount: 171.15 USD
    -----------------------------------------------------------------------------

    You can view this invoice in the invoice section inside platform.

    Feel free to get in touch with us via Live Chat for questions/comments.

    We appreciate your business!

    Thank you,
    Cloudways Team
    www.cloudways.com

    *|LAST_SERVER_DISCLAIMER|*

    1 vote
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  13. MBBS in Kyrgyzstan

    MBBS in Kyrgyzstan having the modernized way of innovative education in the world of medical sciences is now on the mark to provide the best curriculum sessions under the authority of MCI & WHO or other authorized categories in which after the completion of the course student can apply globally for the better future.
    Visit at https://www.eduworldglobal.com/country/kyrgyzstan

    1 vote
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  14. Zelle Customer Service Number

    There are countless questions asked by the client, naming to not many above. Zelle Customer Service Number is deliberately cut to fix these issues of clients. The client care group is brimming with specialists who are experienced and have all learning to determine any kind of issue that happened to the Zelle account. So don't hesitate to call them paying little mind to the planning and nature of the issue.

    Utilizing Zelle and its highlights isn't an issue however when a blunder is held, just Zelle client care can be your guardian angel by then of time. At the point…

    1 vote
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  15. Automated e-mail creating Confusion and Misunderstanding from both sides for NO reason at all

    Automated E-mails Like this can create confusion and misunderstanding for cloudways and the Client for No reason at all
    (you can talk to Wagas N. abut this issue, which needs great attention and improvement!)

    Hi,
    A new domain: xxxxxxxx.xxx has been added to the Rackspace email addon.

    To make sure that you receive emails through the Rackspace addon, please update the DNS MX records. For this, refer to the Rackspace documentation (https://support.rackspace.com/how-to/set-up-dns-records-for-cloud-office-email/).

    Note that you do not need to update the DNS records everytime you add an additional mailbox on the domain: xxxxx.xxxx
    Regards,
    Cloudways Team

    1 vote
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  16. Chat Button does not Work on Firefox!

    Chat Button does not Work on Firefox!

    1 vote
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  17. Hurry! I just want what I paid for! 😎 I'll watch for bugs too!

    I'm the "get as Boolean" argued....she. It truly is me!

    Q Beta

    Pastels at the physics screen I know nothing about...but I bump into giant bugs all the time....I analyze and don't lie.

    I need MORE help from you my boyfriend is telepathic and doesn't like me on my tablet too much. He's a PHP-Java Script mixed with his own bullshit programmer. Lol.

    I just want my Firewall I paid for. It's kids too ya know. Diapers EVERYWHERE!!!!!!!

    Lori Johnson

    1 vote
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  18. Update active tickets when you are investigating

    The ticketing system has no indication that a call is actively being worked on. I understand that some tickets take some time to investigate, but it would be helpful to know when a ticket is actively being worked on even if there are no results on the investigation yet.

    Also, if the ticket is going to take some time to action (ie large/slow process) then inform the ticket/client of an expected timeline rather than leaving the ticket without an update for hours at a time.

    1 vote
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  19. How can i get recovery of Google Account by date of birth

    Methods to recover Google account by Date of Birth:

    Google account Represents administrator. Any email address associated with the account will be an identity including gmail.com. Google accounts are easy to access and users can access Google account several devices.
    Ways to recover Google account
    • First, we move to the authentic website of Gmail by gmail.com on your device.
    • Page displayed asking you to enter your added mail id and tap on the Next button.
    • Concurrently, click on the option of Forgot Password.
    • Now you will be asked to enter the last remembered password of an…

    1 vote
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  20. Brother Printer Customer Service Get Solution Online by Experts

    Brother manufacture several electronic devices and famous for his outstanding printers. Printer various technical issues come to like:
    • Facing issues during setup Brother Printer device.
    • Paper jam issue.
    • Printer not working.
    • Inkjet printer issue.
    • Wireless printer issues.
    • Cartridge issues.
    • Unable to connect the printer to a wireless connection.
    In this situation, only one solution you can connect Brother Printer Customer Service Number 1-855-516-8295 our professional expert’s team 24*7 available for customers and resolve printer issues step by step provide technical solution and full fill your queries.
    More Information visit website: -https://brother-customerservice.com

    1 vote
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