Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Force SSL

    It would be nice if we could have a Force SSL option from the control panel for wordpress. Then you would not have to install a ssl plugin or add rules to HTACCESS

    26 votes
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    2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow Country Blocking at the Server Level

    Please consider allowing us to choose Server access to specific countries at the Server Level. If our WP sites or other applications (even our clients) are selling only within the US, why should we not block access to all other countries trying to access the server. There are so many daily hack attempts from countries outside the US, but even if this were not the case, allowing the user to manage Country Access (perhaps by blocking IP ranges) would greatly reduce the effect of DDOS attacks and also reduce server load from unrelated or unnecessary website visits. Thanks!

    6 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. Block other domains visibility from whois services

    Hi, I'd like to suggest a new feature to server owner's security, to block other domains visibility from whois services. at the moment, anyone can go to any whois service (i.e. http://reverseip.domaintools.com) and by typing domain name, or the IP address can check what other domains are hosted on this server. i think, to privacy of users and server owners, this is a lack. it may be just an additional feature, but i'm sure people would love to see this as an option to disable this from public view.

    3 votes
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    3 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Upgrade PHP 7.3, 7.2 & 7.1 to current iterations

    Upgrade PHP 7.3, 7.2 & 7.1 to current iterations.
    Security vulnerability alerts for the following versions of PHP

    PHP 7.1 versions prior to 7.1.32
    
    PHP 7.2 versions prior to 7.2.22
    PHP 7.3 versions prior to 7.3.9

    As of today, There are currently no reports of these vulnerabilities being exploited in the wild.
    Successfully exploiting the most severe of these vulnerabilities could allow for arbitrary code execution in the context of the affected application. Depending on the privileges associated with the application, an attacker could install programs; view, change, or delete data; or create new accounts with full user rights. Failed…

    6 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cloudways please document your security practices

    I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.

    The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.

    Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…

    48 votes
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    8 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

    This is indeed a good suggestion. We at Cloudways believe in being transparent to our users in all operational areas. We have added this idea to our Product Improvement Ideas list, and information about security would be available on the Cloudways Platform in the coming days.

    Cloudways Team

  6. Backup Improvement

    It'll be nice that you enable the restore of single files/directories or just the database not forcibly the whole thing.

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. How to recover google account password customer helpline?

    You need to enter the new password and then confirm the new password by entering it again in the other field and then click on the Save button to complete the Google account recovery process. Now if you want to sign in to your Google account using another browser or device you can easily do that using the new password you have just created. visit us for best google services: https://www.instanttfn.com/blog/google-account-recovery-process

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  8. 877-200-8067 HOTMAIL NOT WORKING ON WINDOWS LIVE MAIL

    If you are using Windows Live Mail 2011 or 2012 with a Hotmail, Live or Outlook account and are seeing server error '3219' or error code '0x8DE00005', we've written some steps to show you how to fix it.

    These errors happen because Microsoft have stopped some email services. Any email accounts that used those service will need to be backed up, removed, and then set up again.

    Fixing the problem

    Although this might seem like a complicated process, we've broken it down into these three easy steps.

    Step 1: Backing up your email

    Your email might already be backed up…

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  9. close the different IP verify

    Our different colleagues need sign in cloudways frequently, so we suggest if can close the different IP verify

    1 vote
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  10. Automatic IP attack blocking

    I would suggest that ips be blocked automatically by Cloudways when they were hitting on the site of yours continuously

    7 votes
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  11. Add ImunifyAV to every server

    ImunifyAV is free and nowadays, almost pre-install by default for many hosting companies. You can easily check if your files are infected by malwares. Please add it to Cloudways

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1-888-652-8714 How to recover paypal account password?

    Get paypal recover account support via the customer service phone number experts for reset the paypal password settings etc.For any technical assistance dial 1-888-652-8714 toll free number for solution.

    https://bit.ly/31Z5Zd7

    1 vote
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  13. TomTom Update

    TomTom is a multinational developer & creator of navigation technology and consumer electronics. TomTom has a vast range of devices for navigation and electronics and this also needs regular updations. Here we are talking about updating your TomTom navigation device.

    http://tomtomupdates.uk

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  14. PHP versions per app

    be able to upgrade or downgrade php versions per app, that overrides server default

    1 vote
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  15. Comcast Not working with On Google chrome

    Keep your Chrome Browser Up-to-Date
    Snap on the More choice (three vertical spots) in your Chrome program. A drop-down menu will show up on the screen.
    Next, you should check the More alternative for these hues. These hues connote whether an update is accessible for your Chrome program.
    Red: The red shading sign advises that the update has been accessible for 7 days.
    Green: The green speck sign means that the update has been accessible for 2 days
    Orange: The orange speck sign informs that the update has been accessible for 4 days
    No Color: No shading implies that your…

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to disable TLS 1.0 and 1.1 server wide

    After enabling SSL in my sites, I run multiple tools to scan for vulnerabilities and imisconfigurations. Every one of them is telling me that those protocols are insecure, deprecated and should be disabled. I asked support to do it server wide, but they said it can only be done manually on app basis. To me this is unacceptable, since this should be approached from a server perspective as a whole.

    5 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. TLS 1.3

    Please support TLS 1.3 since it's faster and more secure. Chrome 70 and Firefox 63 officialy support it now.

    https://www.ietf.org/blog/tls13/

    20 votes
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow closing shellinabox

    The shellinabox service that runs on port 4200 is not secure enough, for a number of reasons:
    * it accepts non-TLS traffic
    * no multifactor authentication
    * no battle-tested frontend webserver like nginx before it

    Instead of fixing all of these, perhaps just allow to disable this service like you allow for other services.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Feature Request: Log analysis section

    I made contact via suppot chat and ask if it was possible to install GoAccess on my server for a visual and accurate log view.
    Since it was not possible all i can do is suggest to make a section on server panel to analyse server logs and have a clear vision of traffic and load.

    Gabriel G.

    4 votes
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  20. Norton.com/setup, Norton Setup

    Learn how to purchase Norton product, set up a Norton account, download, install and activate Norton Setup with easy-to-follow steps. In order to activate your norton product key.

    site : https://www.youtube.com/watch?v=vMjuv2uER6Y

    1 vote
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