Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Allow users access to log files - view/ and DELETE wasted space on servers

    Allow users access to log files to be able view/ delete wasted space on servers

    7 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

    • Clone application settings

      When you clone an application, you should have an option to clone also:
      - Application credentials
      - Domains
      - Cron Jobs
      - SSL Certificates
      - Application settings
      - CDN settings

      At the moment, the Application Cloning process only clones the files+database, with the result that the app is working but then you have to duplicate all those settings manually in the Platform.

      29 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

      • Add ability to schedule automatic server shutdown/enable

        Add ability to schedule automatic server shutdown/enable.

        If i have a server that i know is only required to be used during regular business hours, but i dont want it accessible or paying for it during non-business hours, I'd like to automatically schedule it to go offline and then come back online later.

        IE: i want to shut it down every day at 1am and bring it back online at 6am, without having to do it manually.

        6 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

        • Better overview - Grid view for applications and servers

          In our web agency we sometimes have a little trouble getting a proper overview over the servers and or applications we have on your platform.
          Would it be possible to make a "Grid view" for the applications? Perhaps with a screenshot of the applications like Flywheel does?
          That would give a 10x better overview :D

          8 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

          • Google SSO login for Team members (only works for the account Owner)

            After a conversation with support it seems that Google SSO login only works for the account Owner but not Team Members.

            Can you make this work for Team Members too please because currently they think that their account or login isn't working when they expect this to work as it would on any other website.

            Thanks :)

            16 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

            • Easy way to view log files from dashboard

              Kinsta have an easy way to view log files in their dashboard which is very useful, would be great to have the same and also be able to download log files easily

              40 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

              • Add sudo commands

                Sudo commands would be very helpful because many people could use them.

                2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                • extend CloudwaysBot messages with domain names or application names when messaging about failed backups or sending similar notifications

                  It's not helpful to get a message about failed backups when you have multiple applications. Instead, having the message include the domain of the application in which the error occurred would be a huge timesaver.

                  2 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                  • Create Own Default Custom Testing URL

                    I would like to ensure that the test account we create for our clients takes our own test domain name by default when we create a new app. (before domain is added)

                    eg - test-app-name.my-company-domain.com

                    It would be better to automatically set our own Domain Name on the server to make sharing the test server with clients easier.

                    1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                    • Show in Graph which processes are causing huge spikes on my wordpress website

                      Just like we have the Task Manager in Windows platform and Activity Monitor on Mac, I would like to see a similar utility in my Cloudways Panel where I can see which processes are causing hugh spikes on my server resources and also I should have the option to force quit them.

                      I know implementing this option is difficult, but if done it will be an excellent addition to your solutions.

                      2 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                      • Not able to install the server dependencies - php-ssh2 & php5.6-zip

                        Can you add these "php-ssh2 & php5.6-zip" modules my server now? We are not able to install these by using 'apt-get install' command. It shows error "E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)" . Even cloudways support teams are not able to install.

                        1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                        • add max_file_uploads to server PHP settings

                          add max_file_uploads to server PHP settings so this can easily be setup for specific needs.

                          11 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                          • SMTP settings at the application level

                            I would like to set SMTP credentials in a per application basis, that would give us the ability to send emails using a different SMTP account for each application/website.

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                            • Add bandwidth monitoring for CDN

                              I need to know how much I will get charged by enabling CloudwaysCDN

                              7 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                              • Add total memory usage (including buffers/cache) to monitoring tab for autoscaling Kyup servers

                                Kyup autoscaling triggers from total memory usage (including cache and buffers) however that statistic is not viewable from the Cloudways dashboard. The Free Memory chart reports the available memory +/- buffers and cache.

                                This causes confusion for users of Kyup, since scaling may occur unexpectedly when comparing to stats in the monitoring tab.

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                • Support Oceandigital DNS

                                  Please add posibility to use Oceandigital DNS in cloudways panel.

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                  • 1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                    • File Access Control

                                      Please provide the ability to create new SFTP users with restricted access to folders. For example, people working on loading products needs access only to media/import folder in Magento.

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                      • Chrome on Mac Errors on Forms

                                        Lots of admin area forms dont submit on Chrome on a Mac, for example Settings and Packages gives error:

                                        "settings:1 Form submission failed, as the <SELECT> element named '.display_errors' was implicitly closed by reaching the end of the file. Please add an explicit end tag ('</SELECT>')"

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                        • notification when installation application is done

                                          It would be nice that the CloudwaysBot also send a notification when a installation is done for a server of a application.

                                          2 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                          ← Previous 1 3 4 5 6 7
                                          • Don't see your idea?

                                          Feedback and Knowledge Base