Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Confusing / wrong password info after migration

    there is a wrong/confusing information in the panel

    1. Create an app, WordPress
    2. Migrate a WP website into this app using Cloudways migrate plugin
    3. In the app infos, we see : Admin panel, Password : xxx

    This password xxx is wrong, as it's the password of the imported WP that replaced this one
    It's confusing
    Maybe after a migration has been done, replace this password xxx by a sentence explaining this

    3 votes
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      1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Confusing / wrong password info after migration

      there is a wrong/confusing information in the panel

      1. Create an app, WordPress
      2. Migrate a WP website into this app using Cloudways migrate plugin
      3. In the app infos, we see : Admin panel, Password : xxx

      This password xxx is wrong, as it's the password of the imported WP that replaced this one
      It's confusing
      Maybe after a migration has been done, replace this password xxx by a sentence explaining this

      3 votes
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        1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Restricted access to FTP users

        Hi,

        You CloudWays have a feature to create new access for Appilcation. But there should be an option to give limited access. For example I have 5 folders in /applications/uhspstmcyh/public_html application. I have a created a new application credential, I want that user should have access to only one folder which is /applications/uhspstmcyh/public_html/area

        This feature is not available at the moment.

        Thanks,
        Sumit

        3 votes
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          1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Advanced Search Control in Cloudways Account Panel

          I think the search tool could be improved by adding the ability to search by IP address. Filters to show only certain servers, etc would also be welcome.

          http://prntscr.com/llha4z

          2 votes
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            under review  ·  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • Clone application settings

            When you clone an application, you should have an option to clone also:
            - Application credentials
            - Domains
            - Cron Jobs
            - SSL Certificates
            - Application settings
            - CDN settings

            At the moment, the Application Cloning process only clones the files+database, with the result that the app is working but then you have to duplicate all those settings manually in the Platform.

            47 votes
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              3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Remove Users from Delete Accounts

              Allow users to remove themselves from other people's accounts.

              As well, automatically remove people from canceled accounts, as it is then impossible to remove yourself from the account.

              1 vote
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                0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Tab focus for the 2FA box

                It's only a small thing but when logging in using 2FA the tab focus isn't on the code box so it's another click to enter the code. All of the other systems I use focus the 2FA code box so it's something I'm used to.

                1 vote
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                  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Organise Servers

                    Let us Organise Servers in to different groups like

                    Client A - Servers ( 3 Servers )
                    - Server 1 XNAME
                    - Server 2 YNAME
                    - Server 3 ZNAME

                    Test - Servers ( 2 Servers )
                    - Server 1 Test1
                    - Server 1 Test2

                    2 votes
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                      0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Root mysql user per server

                      Add the ability to access mysql databases on server level next to application level. Sometimes it could be handy to access all databases on the server from one administration application, instead based on per application

                      3 votes
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                        0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Filter Applications by Server or Project

                        I'd like to filter and not only sort by Server my applications as the list is getting too big.

                        3 votes
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                          2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • 8 votes
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                            2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Restrict an SFTP logins to a specfic folder

                            Need to have the ability to setup restrict an SFTP logins to a specific folder inside a website. For example, domain.com/orders/xmlfiles/. And if there is a way to restict that login to a specfic IP address that would be awesome.

                            42 votes
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                              19 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add elastic email log in console

                              I really like how easy it is to use elastic email in Cloudways. However, there is no way to find out if emails were sent/delivered. We have to chat with support to check if an email was sent.

                              It would be nice to have an interface in console to view sent email logs.

                              20 votes
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                                1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Slow queries: add an option to enable logs for slow queries

                                with the option to choose to log in DB or in Files

                                7 votes
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                                  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Disk Space Details/Quota Per Application

                                  At the Application Tab. Display Application Disk Data and Disk DB usage in numeric stats and Chart.

                                  Purpose - to help us determine what app has increased in size and/or to help manage disk size.

                                  269 votes
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                                    62 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

                                    Work has been started in this regard, and users would be able to see disk space consumption app wise, and server monthly bandwidth usage.

                                    We are hoping to release the features in December ’18.

                                    Cloudways Team.

                                  • Backup single applications

                                    Actually, we can take SERVER backups but we can RESTORE single applications. This is good but it would be great if we could also take a backup of a single application.

                                    Consider this : we'll deploy an upgrade but before we want to made a backup that we can restore just after deployment if anything goes wrong.

                                    - Actually, we need to take a full server backup, which takes several minutes ;
                                    - I f we could made a backup of this single app, it would take 90% less time.

                                    This could be placed at the same level than RESTORE…

                                    171 votes
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                                      8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 153 votes
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                                        30 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 150 votes
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                                          33 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Option to select data center

                                          It will be great if you can provide an option to select a data center. like, DO provides 3 data centers in NY. if the user wants to create a server if Digital Ocean ' NY-C1'. There is an option for the region only NY.

                                          3 votes
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                                            0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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