Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow users access to log files - view/ and DELETE wasted space on servers

    Allow users access to log files to be able view/ delete wasted space on servers

    12 votes
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    • What do you think about option to see exactly the state of storage taken by app, storage left etc. Would something like that be doable?

      What do you think about option to see exactly the state of storage taken by app, storage left etc. Would something like that be doable?

      2 votes
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      • Clone application settings

        When you clone an application, you should have an option to clone also:
        - Application credentials
        - Domains
        - Cron Jobs
        - SSL Certificates
        - Application settings
        - CDN settings

        At the moment, the Application Cloning process only clones the files+database, with the result that the app is working but then you have to duplicate all those settings manually in the Platform.

        41 votes
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        • Better overview - Grid view for applications and servers

          In our web agency we sometimes have a little trouble getting a proper overview over the servers and or applications we have on your platform.
          Would it be possible to make a "Grid view" for the applications? Perhaps with a screenshot of the applications like Flywheel does?
          That would give a 10x better overview :D

          12 votes
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          • provide a means to sort projects.

            It would be nice if the projects on the project page were sortable.

            2 votes
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            • billing history to be able to filter by project or server

              Filter billing history by server or project

              1 vote
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              • Add ability to schedule automatic server shutdown/enable

                Add ability to schedule automatic server shutdown/enable.

                If i have a server that i know is only required to be used during regular business hours, but i dont want it accessible or paying for it during non-business hours, I'd like to automatically schedule it to go offline and then come back online later.

                IE: i want to shut it down every day at 1am and bring it back online at 6am, without having to do it manually.

                6 votes
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                • Root mysql user per server

                  Add the ability to access mysql databases on server level next to application level. Sometimes it could be handy to access all databases on the server from one administration application, instead based on per application

                  1 vote
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                  • Google SSO login for Team members (only works for the account Owner)

                    After a conversation with support it seems that Google SSO login only works for the account Owner but not Team Members.

                    Can you make this work for Team Members too please because currently they think that their account or login isn't working when they expect this to work as it would on any other website.

                    Thanks :)

                    16 votes
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                    • Require application names to be unique

                      I found out today that you can have several applications with the exact same name. This can be confusing, and I suggest that it should check this before creating a new application, requiring application names to be unique.

                      1 vote
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                      • Create Own Default Custom Testing URL

                        I would like to ensure that the test account we create for our clients takes our own test domain name by default when we create a new app. (before domain is added)

                        eg - test-app-name.my-company-domain.com

                        It would be better to automatically set our own Domain Name on the server to make sharing the test server with clients easier.

                        2 votes
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                        • Easier access to support

                          Put a Support button directly on the console screen (where it says Servers Applications Team etc). There's currently no easy way to navigate to Support from that view.

                          1 vote
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                          • Make it easier to switch views

                            Can you please make it so that I can click on the words "SERVERS" and "APPLICATIONS" to switch, instead of only on the tiny actual switch?

                            Thanks in advance

                            1 vote
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                            • Link to support tickets

                              To save a couple steps, please add a link directly to our support tickets from the console, preferably opened in a new tab. Then we don't have to navigate to the support domain and click on Submit a Ticket.

                              1 vote
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                              • Easy way to view log files from dashboard

                                Kinsta have an easy way to view log files in their dashboard which is very useful, would be great to have the same and also be able to download log files easily

                                42 votes
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                                • Show in Graph which processes are causing huge spikes on my wordpress website

                                  Just like we have the Task Manager in Windows platform and Activity Monitor on Mac, I would like to see a similar utility in my Cloudways Panel where I can see which processes are causing hugh spikes on my server resources and also I should have the option to force quit them.

                                  I know implementing this option is difficult, but if done it will be an excellent addition to your solutions.

                                  3 votes
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                                  • allow users other than master to run composer install / update

                                    Running composer install using application credentials rather than master credentials gives an error.

                                    It's important to be able to use application credentials for deployment processes so they are isolated between applications.

                                    1 vote
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                                    • Add sudo commands

                                      Sudo commands would be very helpful because many people could use them.

                                      2 votes
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                                      • Control panel change

                                        For convenience; I would like to change the password and user name shown under ACCESS DETAILS - > ADMIN PANEL; to match my old account details. This is so that when I log into Cloudways, I can quickly navigate between Apps and websites without having to rely on browsers to store passwords for admin panels. This is why I was originally attracted to cloudways, but then realised after migrating that i had to use other logins.

                                        1 vote
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                                        • extend CloudwaysBot messages with domain names or application names when messaging about failed backups or sending similar notifications

                                          It's not helpful to get a message about failed backups when you have multiple applications. Instead, having the message include the domain of the application in which the error occurred would be a huge timesaver.

                                          2 votes
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