Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 4 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      This is now live. You can find the Server Setting option when clicking Manage Server in your account. We will be adding additional parameters that can be controlled from UI to this section.

      Feel free to suggest new parameters you want to be able to set, here in the Suggestions page.

      Cloudways Team

    • fix your broken javascript

      The chat javascript buttons are broken.
      They are undefined on every single link.

      2 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • 4 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 4 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • 3 votes
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              completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Make information about current payment details available or more easy to find.

                  I can't find any details about how our bills are currently being paid, e.g. details about credit card or bank transfers that have happened/are happening. It should really be either displayed or linked from the Billing page or the Info Details page.

                  15 votes
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                    completed  ·  4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • 42 votes
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                      completed  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • 3 votes
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                        0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                      • 3 votes
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                          0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                        • 0 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 0 votes
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                              completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 0 votes
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                                completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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