Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Cloudways should have a control panel with file manager . file updates should not be limited to FTPs or SFTPs

    FTPs are very slow .it is more convenient to have a file manager which most hosting platforms do. There we can upload large zipped files with convenience.

    9 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. WP CLI Upgrade to latest version

    The version of WP CLI is very far behind on WordPress deployments. The version that is being deployed is 0.24.1 while the latest is 2.3.0.

    Currently, we are unable to upgrade it because root access is not provided and the /usr/local/bin/wp file cannot be edited.

    If this cannot be done, a better solution would be to grant access to allow editing of .bashrc file so we can map our own custom wp-cli file instead of using the default one.

    6 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Node+NPM Update options

    Please let us update Node+NPM versions / choose which version we want?

    Thanks.

    4 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Upgrade PHP 7.3, 7.2 & 7.1 to current iterations

    Upgrade PHP 7.3, 7.2 & 7.1 to current iterations.
    Security vulnerability alerts for the following versions of PHP

    PHP 7.1 versions prior to 7.1.32
    
    PHP 7.2 versions prior to 7.2.22
    PHP 7.3 versions prior to 7.3.9

    As of today, There are currently no reports of these vulnerabilities being exploited in the wild.
    Successfully exploiting the most severe of these vulnerabilities could allow for arbitrary code execution in the context of the affected application. Depending on the privileges associated with the application, an attacker could install programs; view, change, or delete data; or create new accounts with full user rights. Failed…

    6 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add OpenLiteSpeed WordPress.

    Cloudways should also add the Open-source version of the LiteSpeed Webserver which is the direct competitor of NGINX.

    4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. SFTP access for particular directory

    SFTP access for particular directory

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. How to Activate NBC GOLD?

    https://nbc-comactivate.com/

    I hope to see more post from you. Thank you for sharing this post. Your blog posts are more interesting and impressive.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Google Pay Care Number +1-855-341-9287

    Get Human Service is very much famous between Google Pay Users, in which behind the reason is frequently responses to all queries and doubts related to the Google pay from our customer. Google Pay Care Number +1-855-341-9287 provides highly skilled technicians and trained officers to serves a proper answer to the Customer.

    https://gethumanservice.com/phone-number/google-pay

    1 vote
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Disable Pagination

    I find the pagination very annoying. Why make me click more to get what I want? It was better before. Please add option to disable pagination on servers and applications list.

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. allow edits to nginx config

    Sometimes edits need to be applied to nginx config such as:

    location ~* .(doc|pdf|xml)$ {

    add_header  X-Robots-Tag "noindex, noarchive, nosnippet";
    

    }

    This is not currently possible and there is no work around.

    This means that google will index lots of files that it shouldn't and can cause many SEO problems.

    3 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Autosuggest endpoint for Elasticpress

    Hi I love Elsticsearch on Cloudways. But I miss the option to create a safe end point for the Elsticpress plugin.

    2 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Limit application to disk space

    The disk space reporting is very helpful. It would be even more helpful to limit application to a specified disk space.

    15 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Google Chrome update, Freezing or Not Responding?

    Chrome gives you every possible way to get rid of unwanted notifications and advertisements, pop-ups, unfortunate technical trouble. It enables you to share your issue with technicians and get it solved in fraction of seconds. Read More: https://www.smartsnake.net/google-chrome-not-responding/

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  14. Cloudways please document your security practices

    I would like to suggest that Cloudways publishes an article or other document that describes how Cloudways maintains, patches, updates servers and secures them.

    The intent is not to disclose details that puts security at risk but instead demonstrates the value Cloudways is providing in the area of helping its customers maintain a secure server and application environment.

    Information should include frequency of update / patch deployment, frequency of security scans for malware / unauthorized access, firewall ports and services that are open especially those for inbound traffic from the Internet, intrusion protection mechanisms, transparency reports for government information requests…

    48 votes
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    8 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

    This is indeed a good suggestion. We at Cloudways believe in being transparent to our users in all operational areas. We have added this idea to our Product Improvement Ideas list, and information about security would be available on the Cloudways Platform in the coming days.

    Cloudways Team

  15. Easy methods to set up HP wireless printer

    Are you troubling with HP wireless printer setup? Do you want to set up HP wireless printer? Do you have no technical knowledge to set up HP wireless printer? If yes, we are a reliable third party technical support provider and having extensive experience for setting up HP wireless printer in the simple ways. Our live phone support can connect you with live technicians for the discussion. Our HP wireless printer setup process can be completed within a few seconds. Our trained printer experts are technically known for setting up Hp wireless printer in the simple ways. https://www.hpprintersupportpro.com/hp-wireless-printer-setup

    1 vote
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    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  16. Network Operations Center (NOC) technicians oversee complex network

    Network Operations Center (NOC) technicians oversee complex network components and are responsible for network management. They perform troubleshooting on a daily basis. The work of a NOC technician entails maintaining network, servers, and telecom equipment in an organization.
    https://www.fieldengineer.com/skills/what-is-a-noc-technician

    1 vote
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    11 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. 5 votes
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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can we please get actual 24hr / 365 Live chat?

    Can we please get actual 24hr / 365 Live chat? The chat bot is very frustrating and customers wanted to just get referred to an article they would go to the knowledge centre.

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  19. The five qualities of a logo design

    A logo is one of the most important aspects of branding. A great design can attract the audience and create a lasting impression on the potential customers. A logo can set your brand apart from every other company in the market while creating a competitive edge to your brand. Business and entrepreneurs hire professional logo design service providers to be able to create design which can achieve a business’s marketing goals. Your logo design must have five qualities
    It must be relevant to your business
    It must reflect the qualities of a brand
    It must be timeless
    It must be…

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Backup Improvement

    It'll be nice that you enable the restore of single files/directories or just the database not forcibly the whole thing.

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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