Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Can we please get actual 24hr / 365 Live chat?

    Can we please get actual 24hr / 365 Live chat? The chat bot is very frustrating and customers wanted to just get referred to an article they would go to the knowledge centre.

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  2. The five qualities of a logo design

    A logo is one of the most important aspects of branding. A great design can attract the audience and create a lasting impression on the potential customers. A logo can set your brand apart from every other company in the market while creating a competitive edge to your brand. Business and entrepreneurs hire professional logo design service providers to be able to create design which can achieve a business’s marketing goals. Your logo design must have five qualities
    It must be relevant to your business
    It must reflect the qualities of a brand
    It must be timeless
    It must be…

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Backup Improvement

    It'll be nice that you enable the restore of single files/directories or just the database not forcibly the whole thing.

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Gmail Account Recovery 1800-986-4764 Gmail Issues

    For recovering contacts from gmail account, your android device must be synced with the Google account. Because Google has the features where you can recover you deleted contact in your mobile. It will provide you the contact that were back-up before 30 days. And after you’re done with this process you can re-sync your account. So there were the methods in which we have got some ideas about how to recover gmail contacts.This would help you in future to recover your contacts if you have lost in any case.

    Read More - https://www.smartsnake.net/gmail-support/

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Wordpress Manager

    I am well aware of apps like InfiniteWP and ManageWP. The best thing about them is the bulk core and plugin update management. However, it sucks to have ANOTHER service to add and manage to your websites.

    It would be AWESOME if CloudWays began to build some of these features into the control panel. It makes the most sense to have them in one place.

    CloudWays, have you considered building any features like this?

    6 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  6. Login to Wordpress as Admin with 1-Click

    I like how Plesk WordPress Toolkit allows logging into WordPress admin with 1 click, instead of needing to copy and paste login info.
    This is especially useful when hosting multiple Wordpress websites

    Now its bad that it always shows the default Cloudways admin login even after migrating or changing the login.

    also, allow changing admin login from the dashboard.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. Shopware

    Please make Shopware available on Cloudways

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Discount for reseller web developers

    I use Cloudways to host the applications i develop for my clients. All of them servers is at my account. I don't want to create a different account for every client with affiliate link. It would be nice to me (and i think for many others) if we can get any discount for every server. It could be something like we create accounts with affiliate program.

    5 votes
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    2 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  9. Nginx to conditionally serve WebP format images if they exist.

    at the moment .webp images are being served by apache.
    they should be served by nginx and cached just like jpg/png.

    Also if the .webp file exists next to the jpg/png serve it to browsers that support webp instead.

    ```

    http config block

    map $httpaccept $webpext {

    default "";
    
    "~*webp" ".webp";

    }

    server config block

    location ~* ^(/path/to/your/images/.+).(png|jpg)$ {

    set $img_path $1;
    
    add_header Vary Accept;
    try_files $img_path$webp_ext $uri =404;

    }
    ```

    2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please add gRPC extension in PHP

    It is mandatory for connecting the application with Google Cloud Firestore

    5 votes
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    2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  11. Limit RAM and cpu core per Application

    Limit RAM and CPU to each app on each server.

    7 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Exclude folder from PULL request

    There should be a field to exclude certain folders while pulling data from live to staging site.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. add the ADMIN PANEL to the Staging environment

    Staging environment should have the same ADMIN PANEL as regular site. I cannot seem to login to my Wordpress dashboard in the Staging environment. I am using the same User and Password as in the environment that I just created the staging environment from. The first thing I tried was disabling the PASSWORD PROTECTION but that did not help. I won't have anything to Push to production until I can make updates to staging.

    1 vote
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  14. Redirect module in cloudways

    Would be great with a redirect module manager in cloudways just as kinsta to saftely handle redirects directly into the nginx and server. Instead fo messing with htaccess which can be reset by plugins etc. Safe way of adding redirects to the server:

    https://kinsta.com/wp-content/uploads/2017/05/add-redirect-rule.png

    And make it possible to tag and categorize them and specify if only live domain, both or only staging. The module should work on application level and not server level. Since users might use more than one application on the same server (not recommended) but some do.

    Please cloudways this would be a great feature.

    10 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. What steps a user can take if the Gmail is not working?

    There are circumstances when you encounter that you are entering the correct password but you are getting the alert of the wrong password being entered. Also, the auto-sync of Gmail is not turned on which is becoming an obstacle in the proper functioning of Gmail. Well, these are just two examples that are faced by the users. Let us have a look at how to fix if Gmail not working and the solutions to rectify the errors.
    Steps to eradicate the issue:
    • Nuclear option:
    This step is the problem solver for most of the issues of Gmail. So, it…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Assign the funds added for existing Projects

    Assign the funds added for existing servers, so that the funds will not be shared among any other server we have.

    1 vote
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. How to recover google account password customer helpline?

    You need to enter the new password and then confirm the new password by entering it again in the other field and then click on the Save button to complete the Google account recovery process. Now if you want to sign in to your Google account using another browser or device you can easily do that using the new password you have just created. visit us for best google services: https://www.instanttfn.com/blog/google-account-recovery-process

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. General idea to fix Firefox not Working Error

    If this is a problem, I might want to begin a spotless installation of Mozilla. Uninstall first Firefox by following the alternatives beneath. 

    Go to Start >> Control Panel >> click Add/Remove programs.

    Select Mozilla and uninstall it.

    Restart your PC. 

    Subsequent stage, you have to reinstall the program from the official site. Make it sure it's from the official site as it were. Subsequent to introducing it attempt to evacuate the brief documents.

    Go to Start >> type "*.tmp".

    Another window will operation up and choose all that will show up in the screen by squeezing and holding "Ctrl"…

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. Sling TV Authorization Error? 18443754111 Call Now

    Sling TV Customer consistently attempts to get online assistance support for Sling TV issues, Experts are given answer for all Sling TV issues or Dial Tech bolster number or visit our site for more subtleties or you will get moment support. Click here: http://www.onlinetroubleshoot.com/2019/12/sling-tv-authorization-error-contact-now.html

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
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