Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Update ElasticSearch version to latest

    ElasticSearch package is outdated and needs to be updated to be compatible with my current applications.

    73 votes
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      41 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
    • Add additional locales

      Allow generation of additional locales.

      Currently only

      * C
      * C.UTF-8
      * en_US.utf8
      * POSIX

      are generated on the system.

      We need country specific locales for internationalization (e.g. money formats, date formats, etc.)

      9 votes
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        8 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Enable or Disable Short Open tag

        Ability to Enable or Disable Short Open tag in php

        5 votes
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          5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • Add PHP7 logging on New Relic

          Please can you update the New Relic PHP agent to work with PHP7. This is now availabie: https://discuss.newrelic.com/t/php-7-support-is-out/35274

          6 votes
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            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Disk Space Details/Quota Per Application

            At the Application Tab. Display Application Disk Data and Disk DB usage in numeric stats and Chart.

            Purpose - to help us determine what app has increased in size and/or to help manage disk size.

            279 votes
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              72 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • 227 votes
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                42 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
              • Option to DELETE Team Member.

                Love the ability to add team member. However there's no way to DELETE a team member. Once this team member is added, his/her email is forever associated as a team member to one Cloudway account and there's no way to use this email username for another Cloudways account. Yikes!

                1 vote
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                  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Transfer servers or applications between accounts

                  I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
                  On AWS you can change the billing for a specific stack.

                  74 votes
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                    19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • 46 votes
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                      24 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                    • Please update composer on server

                      Composer auto update not working on new server deployment. Please fix this.

                      2 votes
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                        2 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

                        Thanks for the information, issue had been identified (minor glitch with some of the servers) and resolved, new servers will now have latest version of composer.

                        Cloudways Team

                      • Edit Wildcard SSL Support Article

                        In the article on creating wildcard SSL certs the image in Step 3 is misleading.

                        Currently suggests using the FULL URL for 'Host' when all you need to add is:

                        _acme-challenge.

                        This took ages with Live Chart to figure out.

                        Thanks

                        1 vote
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                          0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                        • Upgrade PHP Version 7.2 for WordPress

                          To run WordPress we recommend your host supports:
                          - PHP version 7.2 or greater
                          - MySQL version 5.6 or greater OR MariaDB version 10.0 or greater
                          - HTTPS support
                          .
                          https://wordpress.org/about/requirements/

                          34 votes
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                            8 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
                          • Please introduce php 7.2

                            http://php.net/downloads.php

                            stabel official version has been released over 10 days ago

                            its 20% faster than php 7.1

                            Really looking forward to it.

                            12 votes
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                              1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please upgrade DigitalOcean Droplets

                              DigitalOcean has upgraded their droplet without an increase in pricing: https://www.digitalocean.com/pricing/

                              Please upgrade CloudWays DO droplets with newer plans.

                              9 votes
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                                3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • PHP 7.2

                                PHP 7.2 is not far from release. Please can you at least provide details on an expected implementation date.

                                27 votes
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                                  4 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow Supervisor installation for laravel queue workers

                                  As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

                                  Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

                                  Queues are used for jobs, event handling, mails, notifications

                                  77 votes
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                                    20 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 90 votes
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                                      11 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Upgrade Magento

                                      Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks

                                      9 votes
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                                        4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

                                        We do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.

                                        re: magento, version 2.2x is currently available on Cloudways Platform.

                                        Cloudways Team

                                      • Zend Guard Loader

                                        Please add Zend Guard Loader in stack Cloudways.

                                        37 votes
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                                          2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

                                          This is now live, it can be enabled through Server → Settings and Packages → Advanced Page.

                                          Please note it is not officially supported with PHP7.x . However it can be used with PHP5 deployements

                                          Cloudways Team

                                        • 1 vote
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                                            1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
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