Service Improvement

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  1. 1 vote
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      0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow sorting by usage within new disk quota report

      The new Disk Usage Per Application report is great, but it's missing an obvious feature to allow this list to be sorted by usage.

      1 vote
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        0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Settings of max server power per app

        Hi,
        it will be great if there is app setting for max usage of server power. E.g. a can set, that this app can use max 50 % of server power.

        1 vote
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          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Give color to the url text or background of a staging site to give a visual indication that you are working in the staging envornment

          When working in a staging environment it is difficult to know visually if you are really there. At best the only way to know currently is to remember the cloudways assigned url. I suggest that coloring the url text or background of the url yellow (or any other color) would make it easier to know what environment one is working on. I know there is a wordpress plugin that does this so if it can't be done via the url text or background maybe some other way.

          1 vote
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Server SMTP configuration is not working properly.

            Currently if you have already configured the SMTP on a server Cloudways seems to remember your previous credentials and tries to enter them again. I've just spent half an hour trying to set up SendGrid on the Server SMTP. Everytime I selected SendGrid or Mailgun etc it would automatically fill in the wrong credentials and process them. Finally I was able to remove them and get the proper credentials in. But it took a lot of my time and I'm not happy that I wasted so much time.

            This needs to be fixed.

            Thanks,
            John Anderson.

            1 vote
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              0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • Partner with Cloudflare

              Cloudways must partner with Cloudflare to give user accounts the option to sign up their application on Cloudflare right from the Cloudways platform. The main idea behind this is so that the Cloudflare services can be utilized to set up domains to propagate through Cloudflare without changing the Nameservers. This setup only requires 2 CNAME entries.

              Providers like SiteGround, Bluehost, etc have partnerships that have this feature. Without this feature, we would have to sign up for the Business plan on Cloudflare that costs $200 per month. There are also various other benefits that come with this integration

              1 vote
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                0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
                • Ability to add Custom Hostname for each of the servers

                  Ability to add Custom Hostname for each of the servers. I love this platform but websites that I host, I don't have access to domains and adding A record is a headache. If there was a way to add a hostname for each server would cut down on changing clients to do changes themselves.

                  1 vote
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                    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please can you notify your customers via email about current vulnerabilities with Wordpress etc

                    Please can you notify your customers via email about current vulnerabilities/wide-spread attacks with Wordpress and other software packages asap.
                    Today I was made aware of any issue with one of my customer's sites which was not posted on all vulnerabilities sites. On contacting cloudways I was told by a Cloudways representative that there was a current widespread attack on Wordpress sites with a suspect certain version of a plugin installed, that was impacting on a large percentage of wordpress installations.

                    How come you don't notify your admin clients when this first becomes apparent so that:
                    1. It reduces your service/support…

                    0 votes
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                      0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                    • Enable support for Cloudflare Argo Tunnel

                      Right now you can't install cloudflared which is required to run Argo Tunnel.
                      Enabling Argo activates Argo Smart Routing and Tiered Caching, reducing Internet latency on average by 35% and connection errors by 27%.

                      1 vote
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                        0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                      • You must Add reset permissions to application level via UX

                        Most times your support does any work on my behalf the permissions get messed up and then have to recontact support to set permissions to application level. This is an extremely frustrating restriction on the user and is making me consider to switch hosts. I really suggest you add a self serve option to the UX sooner rather than later.

                        1 vote
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                          1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                        • Auto Scaling WordPress

                          We need to implement Auto-Scaling WordPress applications quite often which can auto-scale depending on traffic load.

                          2 votes
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                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add Database Server like RDS for multi server applications.

                            Multi-server applications are very common these days.
                            Example: Application files on one server and Database on another server like RDS.
                            We need such option to put our large applications onto it.

                            2 votes
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                              0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Manage Environment variables for secret values via Interface

                              Manage Environment variables via interface like Elasticbeanstalk, Heroku, ... so they don't go into version control

                              1 vote
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                                0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add PDO Support for SNOWFLAKE DATABASE

                                Snowflake DB (Snowflake database) is a huge player in the relational database market. They are a cloud only database, that is Columnar, but can handle JSON and XML natively. They run on Azure, AWS, and Google Clouds. Connecting Wordpress and PHP through to Snowflake DB would be an incredibly helpful thing. They produce and support a standard PDO library.

                                The company: http://Snowflake.com

                                Just read their impressive customer list, and the amount of funding they get every year...

                                Please add this to your PHP central stack.
                                https://github.com/snowflakedb/pdo_snowflake

                                1 vote
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                                  0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
                                • Prestashop 175

                                  Make latest major prestashop update available.

                                  1 vote
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                                    0 comments  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • add unmanaged servers

                                    add unmanaged servers for cheap price

                                    1 vote
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                                      0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Create a KB article on making a subdomain site with a separate application than main domain

                                      I think for regular folks like me it would help to have a KB article on simply making a subdomain with a new application. I think it's a common thing people want to do.

                                      so example... I have my main app with main domain www.example.com and the KB would show how to add something like store.example.com with separate WP install or other app...

                                      I think a KB like that would be helpful :) Thanks

                                      1 vote
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                                        0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Accept AWS Credits

                                        Accept AWS Credits. WIll be really helpful for the startups.

                                        1 vote
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                                          0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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