Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. error on SMTP settings page

    I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.

    1 vote
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    • Breeze cache in Multisite: Per site on/off setting

      It would be great to have a per site setting for the Breeze cache plugin in Multisite.
      There is often at least one sub-site in development which does not require caching during dev, while the other sites are all live and need it.

      We might also have different needs for our own CDN urls per site which can be set in Breeze on each subsite.

      Thanks

      1 vote
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        0 comments  ·  Wordpress  ·  Admin →
      • File Manager

        Update Cloudways with ADD New Features "File Manager" to Upload Large File in ZIP.. and RAR Formats.

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          0 comments  ·  Add-ons  ·  Admin →
        • Force 2FA for Team Members

          As account owner, I can setup 2FA on the main account, but I can't force my team members (some of whom have full access) to do so. This obviously creates a security loophole.

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            0 comments  ·  Security  ·  Admin →
          • Need more payment method like UPI or Instamojo

            Kindly Integrate more payment options like Instamojo or UPI. Our bank holds the account if any payment is processed via PayPal.

            1 vote
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            • Varnish mobile device detection for Magento 2 website

              Mobile eCommerce is more and more import than before, so many eCommerce will optimize their website for mobile devices, one of the best ways is to develop a new layout for mobile devices.

              If the webmaster wants to set Varnish cache for their Magento 2 website and if the website has more than one layout (one layout for a desktop computer, one layout for mobile devices(smartphone, tablet, etc.)), then they need to set mobile device detection for varnish cache.

              In our opinion, set varnish mobile device detection for Magento 2 website is very very easy, because of all the necessary…

              2 votes
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                0 comments  ·  Magento  ·  Admin →
              • billing history to be able to filter by project or server

                Filter billing history by server or project

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                • Incrementar bloco de tarefas estilo google agenda

                  It would be interesting if within each application has a task scheduler, as well as google agenda, because when we develop our sites we like to follow steps and adding tasks to that application we are developing.

                  1 vote
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                  • Let use PhpMyAdmin as a database manager

                    Anas Siddiqui, one of your team, confirms that your database editor is incomplete: «you can delete the table but the column delete is not possible, you delete the rows only» and suggested me to leave a feedback.

                    I've already read the answer "We made long ago the decision to use adminer against phpmyadmin. This is not going to change in the short term." but why?

                    You did a great tool, all based on making life easy for users, and then you chose to make the deployment of PHPMyAdmin not easy... why?

                    1 vote
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                      0 comments  ·  Add-ons  ·  Admin →
                    • Show chat icon at bottom right

                      It's great to have the Online Chat tool, but whenever I need to minimise the screen to see something in Platform admin, I can only get back to it by clicking on the tab on the right and opening the Live Chat again.

                      I've asked questions, had to close it to see what was being mentioned, then open it all again to respond or when I hear the ping notification that there's a new message.

                      It would really speed up sorting out issues via chat. Thanks!

                      1 vote
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                      • Office Installation & Setup Guide - Octa One

                        You really make it appear really easy together with your presentation however I in finding this matter to be really one thing which I feel I might by no means understand. It kind of feels too complicated and very vast for me. I am having a look ahead in your subsequent submit, I will try to get the cling of it!

                        Regards - http://www.officesetupenterkey.com

                        1 vote
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                        • Best travel agents in India

                          We introduce one of the best travel agents in India... http://andamantourtravel.com

                          1 vote
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                            0 comments  ·  General  ·  Admin →
                          • Logrotate

                            Hello team,
                            I was really surprised once I discovered that logrotate is not available for particular user via ssh. It's very useful tool to avoid wasting disk space generated by shitty Magento extension - especially for M1.
                            Nexcess offer logrotate by default for shared hosting.
                            I hope you will allow this command in near future. If you not belive own customers you can set logrotate for magento apps under path /var/log/.
                            Thanks.

                            1 vote
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                              0 comments  ·  Magento  ·  Admin →
                            • Search and Replace site url when cloning application (WordPress)

                              Currently, while cloing an application, the automatic site url provided to the clone is not written in the database. This results in launching (redirected to) the original website when you are typing the new url.

                              The issue does not exist when the original site has been issued a domain name. Because the staged website does not have a domain and trying to clone a staged website, the database entries are not written. I don't know why. Could you please test and fix this? Thanks!

                              1 vote
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                                0 comments  ·  Wordpress  ·  Admin →
                              • Root mysql user per server

                                Add the ability to access mysql databases on server level next to application level. Sometimes it could be handy to access all databases on the server from one administration application, instead based on per application

                                1 vote
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                                • Upgrade curl (current version is now 4 years old containing security vulnerabilities)

                                  Current cURL version is 7.38.0, which has 43 known security vulnerabilities according to this https://curl.haxx.se/docs/vuln-7.38.0.html.

                                  It's was released September 10 2014.

                                  Perhaps it's time to update?

                                  1 vote
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                                    0 comments  ·  Security  ·  Admin →
                                  • Add support for Git deployment via Visual Studio Team Services

                                    Would be good to be able to deploy Wordpress Websites using Git Deployment on Microsoft's Visual Studio Team Services in addition to the Github integration.

                                    1 vote
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                                    • Get a full dump of an application for archiving purposes

                                      My business model in building websites is more similar to Wix, eg., client pays me a monthly fee and I provide hosting and design services. And whenever the client wants to end the contract (or move somewhere else) I get a dump of the files and the database, and then archive it on OneDrive. This is a fairly quick and simple operation via SSH, but it would be nice to have an option on the control panel: "One click full site dump".

                                      1 vote
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                                      • 1 vote
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                                        • Maxmind Geo IP Blocking

                                          Add the ability to block certain countries, etc, using Maxmind geo ip

                                          1 vote
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                                            0 comments  ·  Add-ons  ·  Admin →
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