Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. How to Recover Hacked Gmail Account

    Reset Gmail Password
    Steps to Contact Gmail Customer Service team , Gmail Support Number

    Keyword gmail password reset ,gmail customer service,gmail support
    number

    Gmail is a google app used to send and receive emails. It’s a Free email service. You need create an account with gmail.com. If you have forgotten Gmail password, then you can rest the password. In order to do Gmail Password, Reset the following instructions:

    1. Go to Gmail.com

    2. Click on the ‘Forgot password” link

    3. You will be required to enter the last known password

    4. You will be allowed to log in.

    5. If…

    0 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Serving adaptive optimised images from the CDN to the users respective device

      A plugin/feature to serve up optimised image sizes to a viewers respective device, but served from the CDN like 'ShortPixel Adaptive Images' plugin is experimenting with.

      0 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow underscores and hyphens in Webroot value

        The regex pattern for the Webroot value currently doesn't allow hyphens or underscores which are valid for directories.

        If you're running a repository structure that has public_html for instance for site files, you'll not be able to set this as your Webroot even though it's the most logical folder name when using something like Vagrant locally.

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
        • Compliance

          Information about GDPR, ISO 27001 and ISO 9001 compliance should be available to customer,

          1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Info suggesting resources used by my website?

            Lets say I use the $10 monthly pack today. Now how do i decide if I need more resources for my website? i.e. how do I know i need $22 /month pack as my website users have increased? I think there should be an icon on dashboard where i should be shown that I am using my resources (current plan) to full capacity and will benefit from more resources...

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Elastic Email sending logs automatically & longer date range

              Please add possibility to download the log-file directly manually or send it automatically.

              and with longer range backwards.

              to ask CWs customer service to send the logfile is so uncomfortable.
              also twice monthly, cause logfiles are max. 30days backwards downloadable.

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
              • 2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • Please add driver of sql serve on this server....

                  Some time we need to connect two database remotely and there should be sql serve driver install on this server..

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • I would like you to provide Microsoft Sql Server as Database Server

                    I would like you to provide Microsoft Sql Server as Database Server

                    1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                    • Multiple IP addresses assigned to a server

                      I would love to have the option to assign multiple IP addresses to a server, so we can have different apps each on its own IP, on the same server. Right now, we have to boot up a new server (multiplying the costs) each time we need a new IP for an app.

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • How To Install HP Printer On Mac Without CD In Error Free Manner?

                        Do you want to install HP Printer on MAC without CD in error free manner or you are not able to install your HP printer then no need to worry here you can get simple steps to install your HP printer without CD. You can contact to HP printer customer service number 1-844-353-5969 to get best online assistance for HP printer issues like HP printer installation, HP printer not working, HP printer not printing, HP printer not responding and many more issues related to HP printer. You may also visit at their official website address to find out more solutions…

                        1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Reset File Permissions For ALL Applications On A Server

                          Would love to see an option to reset file permissions for ALL applications on a server at once. Instead of having to manually go into each application and reset them. There needs to be some option on the server to reset all application file permissions at once. Thanks!

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                          • Give full access to team member, except delete server/apps

                            give full access on server settings and apps to a team member
                            Except - kind of obvious... - the possibility for him to delete the server (or the apps)

                            Now, if we want to do this, we will be forced to go check the permission access everytime we create an app ! It's annoying/impossible

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Confusing / wrong password info after migration

                              there is a wrong/confusing information in the panel

                              1. Create an app, WordPress
                              2. Migrate a WP website into this app using Cloudways migrate plugin
                              3. In the app infos, we see : Admin panel, Password : xxx

                              This password xxx is wrong, as it's the password of the imported WP that replaced this one
                              It's confusing
                              Maybe after a migration has been done, replace this password xxx by a sentence explaining this

                              3 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Confusing / wrong password info after migration

                                there is a wrong/confusing information in the panel

                                1. Create an app, WordPress
                                2. Migrate a WP website into this app using Cloudways migrate plugin
                                3. In the app infos, we see : Admin panel, Password : xxx

                                This password xxx is wrong, as it's the password of the imported WP that replaced this one
                                It's confusing
                                Maybe after a migration has been done, replace this password xxx by a sentence explaining this

                                3 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • redirect users back to where they were before session timeout

                                  As a developer, i am continously pushing changes via git deployment interface, but throughout the day my session ends and i am logged out.

                                  When i log back in i have to go finding my application and git screen again.

                                  It would be great if the cloudways interface could remember where i was when the expired session logs me out, and when i log back in it remembers then i can perform the git pull i tried to do before i was logged out.

                                  Or better yet an option to set my own timeout values as that kind of security…

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Cloudways migration plugin deleted empty (but important) folders.

                                    I migrated a website using the Cloudways Migration plugin, which has a number of important folders that had to be in the directory, although they were empty. When I completed the migration, the server immediately crashed due to the error log file being flooded with an error. It seems that those folders were deleted during the migration. I think that the Cloudways Migration plugin deleted them because they were empty folders. However, they were important, and a function that was looking for those directories could not find them, and triggered an error file that kept growing and growing.

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
                                    • publicy display information for customers on how to make a complaint about downtime, support issues etc.

                                      It would be a good idea to have a section available where people can raise concerns and complaints about support or issues they are facing with their servers. From my experience so far your support team half the team don't have a clue about the products, how they work etc and it comes across that you are more bothered about response times rather than the actual content of the support provided. I have been attempting to get support on a very simple issue and have even explained how it can be rectified your end but no-one has a clue about…

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Remove Users from Delete Accounts

                                        Allow users to remove themselves from other people's accounts.

                                        As well, automatically remove people from canceled accounts, as it is then impossible to remove yourself from the account.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Label / Tag application

                                          Applications can be split into projects, but it would be great to be able to put a tag or label on each application.
                                          This can be especially useful when working as a team, or you need to mark something like "need update" or "review" or even "Clone / Testing only".

                                          1 vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 59 60
                                          • Don't see your idea?

                                          Feedback and Knowledge Base