Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Discount for reseller web developers

    I use Cloudways to host the applications i develop for my clients. All of them servers is at my account. I don't want to create a different account for every client with affiliate link. It would be nice to me (and i think for many others) if we can get any discount for every server. It could be something like we create accounts with affiliate program.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  2. Payment links

    Have an option to generate a payment link which can be sent to people directly for the server. Or if the payment fails, do not ask people to login and pay but provide a link which will open a payments page. This way the payment will be faster than logging in and clicking on multiple links before landing on the payments page.

    2 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  3. BTCPay Server (full node Bitcoin made easy)

    Hello,

    I have seen competitors to CloudWays offering easy ways of setting up full bitcoin nodes for reasonable monthly prices. I suggest CloudWays looks into this market as well. As Bitcoin is growing larger it is increasingly important to have a self-hosted (preferably BTCPay as of this writing) solution to accept Bitcoin in e-commerce stores instead of relying on third-party processors. Since CloudWays is already a great choice for Wordpress and WooCommerce, it would be amazing to see a similarly clean integration of Bitcoin full node server hosting as well.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  4. Accept AWS Credits

    Accept AWS Credits. WIll be really helpful for the startups.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  5. why dont you accept paypal?

    you accept only credit card and not other means of payment PayPal

    2 votes
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    3 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  6. Permit 2nd credit card (as a backup)

    Allow admin to add 2nd credit card (as a backup) in case of expiry date issue with primary card. Adding funds option is not a sufficient fallback here on mission critical services.

    2 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow use of PayPal for billing, or more currencies

    I'd love to see either more currencies (such as GBP!), or alternatively allow billing via PayPal?
    It would save users getting stung with horrific international transaction bank fees (for me it's between £0.50 and £1.50 PLUS 3%)

    4 votes
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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cloudways Billed payment update 3D Secure

    When I purchase with my Bank Card, It's is declined because there's no 3D secure in Cloudways website.

    You should add 3D Secure for the Payment and It's so much secure for the Every Card Payment

    2 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need more payment method like UPI or Instamojo

    Kindly Integrate more payment options like Instamojo or UPI. Our bank holds the account if any payment is processed via PayPal.

    2 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bitcoin Cash Payments with Bitpay

    Bitcoin Cash is an upgrade off of Bitcoin. Keep shared history up to August.
    Part of the Bitcoin community got tired of the high fees and the position of the devs in regards to this.
    As such Bitcoin Cash was born.
    And since then we've already had massive adoption.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stripe payment

    It will be great to add one more payment methods like Stripe.com

    1 vote
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  12. to add "Delete My Account Permanently"

    You scared the hell out of me almost.

    just for information, i'm NOT going to pay you in future by any means..

    now, u will be like

    "You just need to go to Billing section in member area and click Cancel account.

    Support should have informed on this.

    Cloudways Team"

    OK, i got it, this is how u valued ur customer and their feedback by refusing to recognised the problem.

    don't suggest me, to PUSH cancel button..

    there is a difference in both..

    i want my id disappeared from your site; not to paused/ deactivated it..

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  13. Accept payment in Indian Rupee

    The conversion markup is amounting to a lot each year

    1 vote
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  14. Add Paytm payment facility for Indian users

    Please add Paytm payment methods for Indian users. It is more useful for payment. Paytm is most popular application in India

    3 votes
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  15. 2 votes
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  16. 3 votes
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  17. Allow customers to add a secondary or even tertiary payment method.

    In case there's a problem with an account, this would allow payment to to be made automatically from a second or third source, so there's no risk of a service interruption and no last-minute panic.

    12 votes
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    3 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  19. Prepaid Service

    Adding a prepaid method along with the current one is a good idea! Some more payment options like debit cards and multiple currencies like INR will help the users as well as expanding cloudways. Think about it...

    3 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add Paysafecard

    Paysafecard is the easiest method paypal account and not everyone even want to buy from you and suggest you add it!

    1 vote
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