Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Remove the "staging" tag from the dropdown list of Apps after a site is made live

    Remove the "staging" tag from the dropdown list of Apps after a site is made live and replace with "Live"

    I can provide a transcript of a support desk chat if you advise where to upload

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. should implement an in-house ftp, or file manager.

    I suggest you should implement an in-house ftp, or file manager.

    In the console we should have a file manager, so we shouldn't have to use clients (like Filezilla) for fpt.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Exclude folder from PULL request

    There should be a field to exclude certain folders while pulling data from live to staging site.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to specify an email address for cron output / errors

    Per application be able to specify where cron output should be emailed to. The default (application mailbox) method is not useful since there is no IMAP/POP support

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. put options on the app filter - 10, 20 , 50 , 100 , all - apps for each page

    put options on the app filter - to show 10, 20 , 50 , 100 , all - apps for each page.
    and not just the 10 option.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Assign the funds added for existing Projects

    Assign the funds added for existing servers, so that the funds will not be shared among any other server we have.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't search applications from dashboard now.

    Pages have been added on the applications screen, no way to view all, no way to search by name. What was a .05 short cut to search by application name is now gone, now it only searches what is on the page. What was quick is now very time consuming. Now need to click through page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page by page…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. ability to access transferred servers as a team member from an existing/primary account

    ability to access transferred servers as a team member from an existing/primary account

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow Team members to clone from one client server to another of a similar type

    As a web developer, while I host some of my clients on Cloudways, I also resell your hosting to clients that would prefer to own their own hosting (what I recommend they do). I have a base app template that all projects start from on my hosting environment. It is easy to clone this to create new apps on my hosting. But it would be great to be able to clone this to a client that I am a team member of as opposed to building on my environment and migrating to theirs when complete.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Show server and application name in database manager

    The randomly generated application ID used to identify each app is not memorable - I am never likely to remember which ID belongs to which application. In the database manager this ID is all I can see, so it would be easy for me to accidentally make changes to the wrong database. Please add the server and application name to this UI, so I know which database I'm working on.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. cUrl update to latest version

    Some WP plugins require recetn version of cUrl, can you update it please ?
    Thanks,
    Remy

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Need to see how many inodes I use before cloudways shut down account

    Need to see how many inodes I use before cloudways shut down account. It is importent for us that we have a way how to see the used inodes. I asked support and thay gave me a difficult way to see this and I don't understand it.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. WP CLI Upgrade to latest version

    The version of WP CLI is very far behind on WordPress deployments. The version that is being deployed is 0.24.1 while the latest is 2.3.0.

    Currently, we are unable to upgrade it because root access is not provided and the /usr/local/bin/wp file cannot be edited.

    If this cannot be done, a better solution would be to grant access to allow editing of .bashrc file so we can map our own custom wp-cli file instead of using the default one.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Provide Birds Eye Resource Usage

    It's great to be able to see resource usage/monitoring by server now, but it'd be even more helpful if we could see a birds eye view of CPU usage on the servers list page to be able to more quickly identify recent spikes or surges without having to always click through into the server.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Fix your Members system

    I have a client on the platform, and they have provided me with login credentials. However, I can't login because the of the new security code implementation. It goes to their email. When they try to add me as a team member, they can't, because I've got an account already. THIS HAS TO BE FIXED. THIS IS UNACCEPTABLE.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. delete button

    I think the color of the in database delete button should be red

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add purge-all-caches option to server selection UI

    Currently, to purge server-level caches, we must go to Servers › Server Management › Manage Services and then clear each cache individually.

    Adding an option to purge server caches to the overflow menu (the three vertical dots) at the top-level server selection screen (platform.cloudways.com/server) would reduce these 5-8 steps per server to only two clicks.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 9 10
  • Don't see your idea?

Feedback and Knowledge Base