Service Improvement

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  1. Make it ready - like any other hosting

    Server should be ready with domain, email handling, mysql, phpmyAdmin, email client, dns management, this should be ready & easy will save lot of time.

    1 vote
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    • Server some of server logs better to share with user (such as mail log)

      it can save time for both side (users and cloudway support)

      1 vote
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      • Add a console to manage email aliases

        Hello, I suggest you add a console to manage email aliases to arrive in email boxes of created email accounts managed in Rackspace. Other hosts do that, and I like to be flexible with creating aliases. Thx.

        1 vote
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        • Add password reset button to Webmail

          I suggest you add a button on http://webmail.emailsrvr.com/a/index.php?fail=1 to reset the passwords. Thx.

          1 vote
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          • notification when installation application is done

            It would be nice that the CloudwaysBot also send a notification when a installation is done for a server of a application.

            2 votes
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            • This name can not be added.

              I registered a domain name with a provider in my language. I do not have a domain name in English. And I cannot add this domain name to cloudways system. What I added was another name. Example of my domain name is www.บัญชี.net, This name can not be added.The name is added instead, www.xn--b3cf2bwfwa.net .I just added a comment. Your service of cloudways is very good already for me. thank you very much.

              1 vote
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              • Edits needed for the basic CRON job creation

                When you create a new CRON job in the basic view it needs to put single quotes around the URL so it works for URL's with double URL parameters (GET variables), the & (amp) sign is the one who creates issues, i think.

                1 vote
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                • Google SSO login for Team members (only works for the account Owner)

                  After a conversation with support it seems that Google SSO login only works for the account Owner but not Team Members.

                  Can you make this work for Team Members too please because currently they think that their account or login isn't working when they expect this to work as it would on any other website.

                  Thanks :)

                  13 votes
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                  • Clone application settings

                    When you clone an application, you should have an option to clone also:
                    - Application credentials
                    - Domains
                    - Cron Jobs
                    - SSL Certificates
                    - Application settings
                    - CDN settings

                    At the moment, the Application Cloning process only clones the files+database, with the result that the app is working but then you have to duplicate all those settings manually in the Platform.

                    12 votes
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                    • Add bandwidth monitoring for CDN

                      I need to know how much I will get charged by enabling CloudwaysCDN

                      4 votes
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                      • Notifications access for users with full access

                        Would be great to allow your system admin who has full access to get access to all notifications.

                        I signed up as business owner but don't manage the server so would be great to see this.

                        1 vote
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                        • Monitor All Servers and Resources On Single Page With Visuals

                          As of now, you have to click on each server, then go to resources and then select specific resource. This is time consuming. Also, the data is displayed as line graph which is very visually polished or clean looking.

                          I recommend that you have a "overview" or "snapshot" area that show you the health/resources/stats for all the servers on your account. Perhaps showing colors Green to Red pie charts to show you quick overview of ALL resource (memory, CPU, hdisk, bandwidth, etc) of ALL servers.

                          Thank you.

                          2 votes
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                          • GUI of the Access Details

                            Please move in the GUI of the Access Details;
                            Url and Username and Password.

                            The Url is in no direct correlation to the username and password.

                            I spent a fucking hour on support as he tried to work out why they werent working. Completely rediculous. The details are ONLY stored for wp-admin within the database mysql.

                            The fact that you have SSH and SFTP on the right, and these are the username and password for them, is just poor poor GUI design.

                            Would be nice if you put "wordpress login" details underneath the URL FOR WORDPRESS.

                            And the SSH and…

                            1 vote
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                            • add max_file_uploads to server PHP settings

                              add max_file_uploads to server PHP settings so this can easily be setup for specific needs.

                              9 votes
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                              • Allow GIT Deployment to private_html

                                Currently, the ability to deploy directly from GIT is limited to the public_html folder. In our case, our application is housed in private_html. It would be great if we had the option to deploy from GIT directly to the private_html folder.

                                2 votes
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                                • Display the access status on applications page

                                  In the application overview page: https://platform.cloudways.com/apps it would be usual to highlight whether application access has been disabled. Very handy when managing many applications with different statuses. Example mockup: https://ibb.co/mbJzTw

                                  1 vote
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                                  • Make it easy to create redirects

                                    Every $3 a month host with c-panel lets you map a domain or subdomain to a subdirectory with just a few clicks. I was just told this needs to be coded into my .htaccess file (?!). A redirect is also helpful if you want to keep a public link the same but change your site structure. Please add this basic functionality.

                                    2 votes
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                                    • Filter Applications by Server or Project

                                      I'd like to filter and not only sort by Server my applications as the list is getting too big.

                                      1 vote
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                                      • Have team members create their own support tickets (not on behalf of me)

                                        Hi,

                                        I would like to give team members support access but just their own access. Not on my behalf. The team members are in this case separate customers so they only need to see their own tickets and create only tickets according their own application.

                                        Cheers,
                                        Jaap

                                        1 vote
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                                        • Better Git prompts

                                          It would be great to have better Git prompts so you can see what branch you are in as well as other info. This works great, https://github.com/magicmonty/bash-git-prompt.

                                          I use it now but I have to install it in private_html and run 'source .bash-git-prompt/gitprompt.sh' in that directory every time I log in.

                                          It would be great to have it done automatically in .bashrc. Or, even better, let users be able to have a personalized .bashrc.

                                          1 vote
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