Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Confusing / wrong password info after migration

    there is a wrong/confusing information in the panel

    1. Create an app, WordPress
    2. Migrate a WP website into this app using Cloudways migrate plugin
    3. In the app infos, we see : Admin panel, Password : xxx

    This password xxx is wrong, as it's the password of the imported WP that replaced this one
    It's confusing
    Maybe after a migration has been done, replace this password xxx by a sentence explaining this

    3 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Confusing / wrong password info after migration

      there is a wrong/confusing information in the panel

      1. Create an app, WordPress
      2. Migrate a WP website into this app using Cloudways migrate plugin
      3. In the app infos, we see : Admin panel, Password : xxx

      This password xxx is wrong, as it's the password of the imported WP that replaced this one
      It's confusing
      Maybe after a migration has been done, replace this password xxx by a sentence explaining this

      3 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Remove Users from Delete Accounts

        Allow users to remove themselves from other people's accounts.

        As well, automatically remove people from canceled accounts, as it is then impossible to remove yourself from the account.

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Advanced Search Control in Cloudways Account Panel

          I think the search tool could be improved by adding the ability to search by IP address. Filters to show only certain servers, etc would also be welcome.

          http://prntscr.com/llha4z

          2 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            under review  ·  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • Tab focus for the 2FA box

            It's only a small thing but when logging in using 2FA the tab focus isn't on the code box so it's another click to enter the code. All of the other systems I use focus the 2FA code box so it's something I'm used to.

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Restricted access to FTP users

                Hi,

                You CloudWays have a feature to create new access for Appilcation. But there should be an option to give limited access. For example I have 5 folders in /applications/uhspstmcyh/public_html application. I have a created a new application credential, I want that user should have access to only one folder which is /applications/uhspstmcyh/public_html/area

                This feature is not available at the moment.

                Thanks,
                Sumit

                3 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Option to select data center

                  It will be great if you can provide an option to select a data center. like, DO provides 3 data centers in NY. if the user wants to create a server if Digital Ocean ' NY-C1'. There is an option for the region only NY.

                  3 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Option to add team members without credit card details

                    When any user creates a company account,
                    It will be great if you provide a feature to add team members using their email address and without CC. Because it is hard for a company to manage payment details and billing for all team members account.

                    0 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Simpler sign-in with Google

                      At the moment Google sign-in is there and works, but can be improved for a smoother dashboard experience. There are 2 things which can be improved upon:

                      - the session doesn't last after the CloudWays browser tab is closed. If CloudWays got a oauth token from Google platform, it should keep the session until the token is revoked or manual log out
                      - using too many permissions. At sign-in time only the profile_basic and profile_email should be requested, simplifying the login process. When someone tries to use Google Sign-In, they first choose the account, then approve the app (CloudWays), then…

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

                        Thank you for contributing your valuable suggestions.

                        We already have started working on minimizing the scope of Google service permissions.

                        Your other feedback about sessions has been added to our Product Improvement Ideas list, and we will incorporate it in upcoming quarters.

                        Cloudways Team

                      • install netdata app resource monitor

                        Standard free and essential. We need this!
                        https://my-netdata.io/

                        Currently I want to migrate high CPU usage apps to a new server - but I cannot tell which apps are using more resources.

                        The result is lost income for cloudways and poor performance for users ;(

                        1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow clicking on the SERVERS and APPLICATIONS text

                          And not just the switch, that way improving usability.

                          Or remove it completely, as Servers and Applications are in the top menu, and seem to do the exact same thing.

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Deploy from git repo subfolder

                            Right now you can only deploy a full git repo. Users should be allowed to deploy from any folder withing a repo.
                            For example an app could have a 'src' folder with code and a 'dist' folder with production code. I want to be able to deploy the 'dist' folder only

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Organise Servers

                              Let us Organise Servers in to different groups like

                              Client A - Servers ( 3 Servers )
                              - Server 1 XNAME
                              - Server 2 YNAME
                              - Server 3 ZNAME

                              Test - Servers ( 2 Servers )
                              - Server 1 Test1
                              - Server 1 Test2

                              2 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • backup frequency

                                I wanted to suggest giving the possibility to establish a differentiated backup policy, by application: as many web agencies we have sites on which we are working and which should have a very high backup frequency in the short term and a low retention and others already online that need a frequency much lower but greater retention

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • user agent rules

                                    I want to add user-agent rules in varnish cache. Because magento 2.0 have user-agent store view

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • What do you think about option to see exactly the state of storage taken by app, storage left etc. Would something like that be doable?

                                      What do you think about option to see exactly the state of storage taken by app, storage left etc. Would something like that be doable?

                                      5 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • billing history to be able to filter by project or server

                                        Filter billing history by server or project

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Root mysql user per server

                                          Add the ability to access mysql databases on server level next to application level. Sometimes it could be handy to access all databases on the server from one administration application, instead based on per application

                                          3 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 6 7 8
                                          • Don't see your idea?

                                          Feedback and Knowledge Base