Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Deploy from git repo subfolder

    Right now you can only deploy a full git repo. Users should be allowed to deploy from any folder withing a repo.
    For example an app could have a 'src' folder with code and a 'dist' folder with production code. I want to be able to deploy the 'dist' folder only

    1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

    • Organise Servers

      Let us Organise Servers in to different groups like

      Client A - Servers ( 3 Servers )
      - Server 1 XNAME
      - Server 2 YNAME
      - Server 3 ZNAME

      Test - Servers ( 2 Servers )
      - Server 1 Test1
      - Server 1 Test2

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

      • backup frequency

        I wanted to suggest giving the possibility to establish a differentiated backup policy, by application: as many web agencies we have sites on which we are working and which should have a very high backup frequency in the short term and a low retention and others already online that need a frequency much lower but greater retention

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

        • Show the DISK SPACE USED in the applications list and server list.

          Show the disk space used on the application list and server list would be useful to quickly help manage how much space your app is using on the server. Then you would know quickly whether to upgrade or remove files.

          7 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

          • 1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

            • user agent rules

              I want to add user-agent rules in varnish cache. Because magento 2.0 have user-agent store view

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

              • What do you think about option to see exactly the state of storage taken by app, storage left etc. Would something like that be doable?

                What do you think about option to see exactly the state of storage taken by app, storage left etc. Would something like that be doable?

                5 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                • billing history to be able to filter by project or server

                  Filter billing history by server or project

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                  • Root mysql user per server

                    Add the ability to access mysql databases on server level next to application level. Sometimes it could be handy to access all databases on the server from one administration application, instead based on per application

                    1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                    • provide a means to sort projects.

                      It would be nice if the projects on the project page were sortable.

                      2 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                      • Require application names to be unique

                        I found out today that you can have several applications with the exact same name. This can be confusing, and I suggest that it should check this before creating a new application, requiring application names to be unique.

                        1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                        • Easier access to support

                          Put a Support button directly on the console screen (where it says Servers Applications Team etc). There's currently no easy way to navigate to Support from that view.

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                          • Make it easier to switch views

                            Can you please make it so that I can click on the words "SERVERS" and "APPLICATIONS" to switch, instead of only on the tiny actual switch?

                            Thanks in advance

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                            • Link to support tickets

                              To save a couple steps, please add a link directly to our support tickets from the console, preferably opened in a new tab. Then we don't have to navigate to the support domain and click on Submit a Ticket.

                              1 vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                              • allow users other than master to run composer install / update

                                Running composer install using application credentials rather than master credentials gives an error.

                                It's important to be able to use application credentials for deployment processes so they are isolated between applications.

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                • Control panel change

                                  For convenience; I would like to change the password and user name shown under ACCESS DETAILS - > ADMIN PANEL; to match my old account details. This is so that when I log into Cloudways, I can quickly navigate between Apps and websites without having to rely on browsers to store passwords for admin panels. This is why I was originally attracted to cloudways, but then realised after migrating that i had to use other logins.

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                  • Create Own Default Custom Testing URL

                                    I would like to ensure that the test account we create for our clients takes our own test domain name by default when we create a new app. (before domain is added)

                                    eg - test-app-name.my-company-domain.com

                                    It would be better to automatically set our own Domain Name on the server to make sharing the test server with clients easier.

                                    2 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                    • Not able to install the server dependencies - php-ssh2 & php5.6-zip

                                      Can you add these "php-ssh2 & php5.6-zip" modules my server now? We are not able to install these by using 'apt-get install' command. It shows error "E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)" . Even cloudways support teams are not able to install.

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                      • Add sudo commands

                                        Sudo commands would be very helpful because many people could use them.

                                        2 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                        • extend CloudwaysBot messages with domain names or application names when messaging about failed backups or sending similar notifications

                                          It's not helpful to get a message about failed backups when you have multiple applications. Instead, having the message include the domain of the application in which the error occurred would be a huge timesaver.

                                          2 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                          ← Previous 1 3 4 5 6 7 8
                                          • Don't see your idea?

                                          Feedback and Knowledge Base