Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. GeoIP

    There was an old request asking for GeoIP to be added to PHP. The answer was that there was going to be a way to configure that on a per app basis. Is the answer to this now that you provide support for Cloudflare and Sucuri's WAF which would then push the real visitor IP address to the application (Joomla in my case)?

    1 vote
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      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • Place restrictions of the transport of data from cloudways Staging to Live

      Hi

      As per the above title. I would like to restrict the transport of data from cloudways staging to live.

      Primarily this is to prevent any accidental data deletion. I.E updating a woocommerce store

      As a safety precaution I would like to prevent data to only go in one direction Live -> Staging

      1 vote
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        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
      • Option to re-create database

        There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.

        1 vote
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          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • Varnish exclude PHP Sessions

          Hi Cloudways,

          You already offer pages and cookie exclusions from Varnish settings. But you should also consider PHP Sessions for this exclusion.

          We often add a get parameter in our Google Ads, and when visitors go to our website, we would like to store this parameter in a PHP Session and post it on a form when they get in touch.

          Now we need to turn of Varnish completely.

          1 vote
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            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • Exclude certain tables from the search/replace script when cloning

            I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.

            I'm sure it would be quite simple to exclude the user tables from this script.

            1 vote
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              0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • own nameserver

              i would like to have own nameserver like
              ns1.owndomain.com
              ns2.owndomain.com

              so when public search which proivder we are using, its show owndomain.com instead of cloudaysnameserver.com

              1 vote
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                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • Clean cache

                Hey,

                Last days my websites got slower and slower on backend, so I contated support and they said they had cleared my server cache and it should be fine and really was ...

                so I have asked them if I can do this by myself and they told me not yet ...

                so I am suggesting to do that as new feature as one click varnich clear, also to clear cache (don't know what type of cache, but that was what I was told from support..

                thanks

                2 votes
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                  1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • MySQL Setting - Case Sensitivity

                    Please add the option to TURN OFF case sensitivity in MySQL.

                    1 vote
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                      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                    • Option to disable the local backup option for a specific application in the server

                      There must be an option to disable/enable the local backup for a specific application in the server

                      1 vote
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                        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • I just deleted an APP from my server. After waiting for the process to complete, I got a message that "<Servername>: has been uninstalled."

                        For a jaw dropping moment, I thought my entire server was deleted! This message needs to be changed to reflect that only the APP that I actually deleted was the one removed.
                        Thank you!

                        2 votes
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                          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                        • We Suffering with DO dont have the feature of Auto Scaling

                          Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

                          1 vote
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                            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                          • We Suffering with DO dont have the feature of Auto Scaling

                            Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

                            1 vote
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                              0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • Unique IP per site installed on server

                              The ability to add a unqiue IP to each site on a server.

                              9 votes
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                                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              • Disable Vanish by default.

                                It never works out of the box and always causes errors on anything but the simplest sites.

                                I always have to disable it on most sites whilst uploading, file scanning etc.

                                1 vote
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                                  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • New Feature: per app smtp host, port, username and password configuration

                                  Currently we can configure SMTP at "Servers -> Server Management -> SMTP".

                                  This request is to add this same functionality at "Applications -> Application Management -> SMTP".

                                  This can be a preferred solution then to add extra plugin code to each app.

                                  2 votes
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                                    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                  • When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login.

                                    When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login and control panel access. for example I brought a space of 25 GB, then I can split the volume into 15 + 15 +5 for my clients and give them a login to access their data.

                                    1 vote
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                                      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add rewriting support for static files

                                      Currently any rewrite rules setup in .htaccess are only applied if a static file doesn't exist at that URL. It makes it impossible to implement host and HTTPS redirection on static files. Either make it possible for .htaccess rewrites to work on static files, or add the ability to configure nginx rewrites as well.

                                      1 vote
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                                        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • New Email Adress on New application.

                                        New Email Address option should be there whenever install new application. I hate whenever I install new application it installed on the primary email address. Kindly, provide extra admin user email.

                                        1 vote
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                                          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add "auto_prepend_file" to enable WordPress WAF (Web Application Firewall) plugins

                                          Add "auto_prepend_file" to enable WordPress WAF plugins such as Wordfence, Ninja Firewall, iThemes Security etc.
                                          -
                                          It would be ideal to have this option at the app level (under application settings) in order to configure a different WAF per installed app, but if that's not possible for now it's ok to have it at the server level (under server settings).

                                          2 votes
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                                            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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