Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Avail axel command

    Please activate axel command as it is much more faster then wget for data migration.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Offer a list view of servers (so more compressed view than current)

    The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.

    I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.

    8 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. 43 votes
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    6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 84 votes
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    21 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Longer, more secure auto-generated passwords

    The passwords that CloudWays auto-generates are short, and all lower case letters. These are a hacker's dream, and a webmaster's nightmare! Please, please, please make them longer (much longer), and add upper-case letters, numbers, and special characters to the mix! Also provide a script or tool to quickly generate new ones and apply it to existing applications, including for both the database and the SSH access! This is imperative if you don't want your clients getting hacked and giving you a bad name.

    3 votes
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    completed  ·  3 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add multiple domain names for PHP custom apps and solutions like Wordpress multisite

    There are times when we need to point different domains on the same folder, but right now is possible to add only 1 domain per application.
    This will be useful both for custom PHP application and for Wordpress multisite installations.

    6 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. you need monitoring

    this is the second time that my SQL stops working.
    If I look at my server it says everything is fine
    it is only when i dig deeper that I can see the MSQL is stop and I need to restart it.
    I did not get any warning, this is not acceptable.
    all my sites were down when they only have little activity
    nobody was working on anything this afternoon when I see the memory plunge briefly

    You should have a system to restart mysql automatically

    This has never happened to me on any other server before

    11 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow cloning of the apps between different servers under the same Click&Go account

    It would be very useful to be able to clone an app to a different existing server under the same Click&Go account. This way it could be easier manage the resources used on different servers.

    42 votes
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    10 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Cloudways

    This is now live. In the Application tab, if you click on clone for any application you can now choose:

    • Clone on same server.
    • Clone to new server.
    • Clone to any other existing server in your account.

    Cloudways Team

  9. I was very surprised to find that wildcard SSL certs are not supported with Click&Go, please consider adding support for this.

    It is common practice to protect sub domains of a site with a wildcard SSL cert so when I discovered an error was thrown when trying to create a CRT I was disappointed when everything else about Cloudways so far has been excellent.

    4 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 227 votes
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    42 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  11. hire really good information architects & empower them to design great user experiences.

    Technologists are great, where would be without them. But they shouldn't be in charge of IT. If you want usability, you will get it by hiring information professionals (Information Architects, UX Designers, etc.) and giving the power to create great user experiences. That's how you'll win over me & everyone else out here in your marketplace.

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Joomla latest version

    There is a client requesting for Joomla latest version in ClicknGo. Currently we have Joomla 3.2.3 whereas Joomla 3.3 is the newest version recommended for new installs. It includes the latest and greatest features of Joomla and mobile/responsive support.

    2 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Select Amazon EC2 Instance Type

    Provide an option to select EC2 type, like m3, C1, etc..

    2 votes
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    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. SSH keys to access my servers (instead of passwords)

    Ability to add SSH keys as per digital ocean. Saves password logins when making and deploying changes.

    19 votes
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    5 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. Creation of email accounts from the Click&Go console

    I would like to see the option to create e-mail accounts directly from Click&Go pannel, may be inside the App pannel?

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Export Feature to MySQL admin

    The MySQL admin is fairly limited on features but it is serviceable with one exception. There is no easy way to export your database if you're not skilled in writing SQL code. Being able to export the database is crucial.

    2 votes
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    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Enable NewRelic application monitoring

    Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.

    58 votes
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    25 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  18. Clone Application (on same server or new server)

    I am creating a bunch of mini sites and would like to use all my basic settings on each site without having to do them one by one.

    3 votes
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    completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 14 votes
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    7 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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