Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Elastic Emails add BCC to (or send a copy of) every outgoing email to admin

    So admin has a copy of all transactional emails. (Can be misused if your app sends login details which should be secure, but for the rest)

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please add Jenkins

    i wish it would be great if CW adds Jenkins to their Application stack or atleast if CW server support it(We will do ourself)

    1 vote
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  3. Wordpress Updates

    Would be nice if you could turn on force theme/plugin/core updates from the CW control panel.

    1 vote
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  4. Force SSL

    It would be nice if we could have a Force SSL option from the control panel for wordpress. Then you would not have to install a ssl plugin or add rules to HTACCESS

    3 votes
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. CloudwaysCDN not work for the WordPress Multisite

    Could your team enable the CloudwaysCDN for the WordPress Multisite?

    1 vote
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  6. Give at-least 1 free backup. now its not free.

    Give at-least 1 free backup. now its not free.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Improve WordPress Staging: Selective Database Sync

    The actual staging feature was a big step forward to deal with business related WordPress sites.

    But for now only the entire database could be pushed/pulled between staging <> live environment.

    For more complex WordPress sites with WooCommerce or membership systems the actual staging feature is not enough. While in staging mode the live site changes permantly and new orders/users are created. When pushing back the entire datebase all changes would be overwritten!

    A selective database sync (select which tables should be copied) would really improve the staging feature. With that in place Cloudways would be a very good host…

    15 votes
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    8 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  8. Why not to allow CDN for staging applications too

    It will be good if there will be an option for CDN for staging applications too

    1 vote
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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  9. https://24shots.com/products/silencer-lite

    Alone the Silencer is a best and incredibly versatile addition to your gear. But sometimes you’ll have particular requirements for your shoot and maybe you have a geared lens, or you want to increase rails on the top of your camera. We’ve got you covered for any circumstances at https://24shots.com/products/silencer-lite

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cloudways should have a control panel with file manager . file updates should not be limited to FTPs or SFTPs

    FTPs are very slow .it is more convenient to have a file manager which most hosting platforms do. There we can upload large zipped files with convenience.

    4 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Docker support for DigitalOcean

    DigitalOcean(DO) is supporting Docker. I know you are doing your customization on DO, It would be good if you support Docker.
    Thanks

    2 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  12. Automate auto purge for Cloudways CDN

    Breeze cache has a feature for automatically purging the cache after x minutes. This feature should also be added to Cloudways CDN so that you don't have to do it yourself. Most of the time, I forget to purge the CDN cache which i think other people forget to do as well, therefore this would be a nice feature.

    2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Discount for reseller web developers

    I use Cloudways to host the applications i develop for my clients. All of them servers is at my account. I don't want to create a different account for every client with affiliate link. It would be nice to me (and i think for many others) if we can get any discount for every server. It could be something like we create accounts with affiliate program.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  14. Payment links

    Have an option to generate a payment link which can be sent to people directly for the server. Or if the payment fails, do not ask people to login and pay but provide a link which will open a payments page. This way the payment will be faster than logging in and clicking on multiple links before landing on the payments page.

    2 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow application credential to overwrite files owned by master credential

    So, I created an application credential for a client to their HTML based website. The client reports back that they can add new folders and add new files but can't overwrite the original file.
    This is because the application credential can't edit files owned by the master credential. I had to reach out to Cloudways support to assist on this.

    Could we have an option to allow application credential to overwrite the files owned by master credential?

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make server settings and packages transferrable or export/importable

    Context: You don't provide root access or downscaling for Digital Ocean, Lincode, or Vulture servers (3/5 of your providers). Also, you only provide 1-1 or upscaled server cloning for these providers.

    Use case: I scaled up my Digital Ocean development server to handle a taxing dev. After I cloned the completed app to my production server, I had to:

    1. Create a new, smaller DO server
    2. Readjust all of my server settings, packages, and customizations
    3. Clone each dev app individually.

    Alternative: Since you provide automated workarounds for your lack of root access, provide a similar, automated workaround for…

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please add gRPC extension in PHP

    It is mandatory for connecting the application with Google Cloud Firestore

    2 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  18. All team members should be able to create their own teams.

    Right now all my email team members can't use their email login to create their own teams which is bad because they have their own companies as well.

    Please fix this asap.

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Free Backups

    All your competitors have free backups, such as flywheel which used digital ocean servers. Please make backups free.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to set Local Backup at a different Frequency rate than Remote Backup Frequency

    Option to set Local Backup at a different Frequency rate than Remote Backup Frequency

    1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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