Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Easy Digital Downloads (EDD) Cloud Platform optimized for digital content distribution

    I was not completely satisfied with the performance of Easy Digital Downloads plugin on standard WordPress install. I would like to see in the future optimized for digital content distribution (superfast and Varnish compatible) managed Easy Digital Downloads (EDD) Cloud Hosting from Cloudways.

    13 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Backup single applications

    Actually, we can take SERVER backups but we can RESTORE single applications. This is good but it would be great if we could also take a backup of a single application.

    Consider this : we'll deploy an upgrade but before we want to made a backup that we can restore just after deployment if anything goes wrong.

    - Actually, we need to take a full server backup, which takes several minutes ;
    - I f we could made a backup of this single app, it would take 90% less time.

    This could be placed at the same level than RESTORE…

    191 votes
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    10 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Better app submission

    The process should be:

    1 - Type of the app (Wordpress, Prestashop...)
    2 - Name of the app (My Application)
    3 - Primary Domain (myappdomain.com)
    4 - SSH Key (Yes[] - No[] and if yes "Paste you SSH Key)

    Actually these steps means 3 app restarts and 5 minutes, with all these steps at the app creation time it would take no more than 1mn.

    15 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. BoZoom

    use this module to optimize load of your prestashop backoffice

    4 votes
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    1 comment  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Blacklist section in your security tab

    The current server management console, has a n area where we can whitelist our IP address to avoid lockout problems. But could we also get for our servers a blacklist option?

    There are multiple WordPress sites I manage. And you have no idea how many hacking attempts I get daily. Being able to block the ip addresses from where these attempts are coming from...could really help us secure our WP sites even more.

    57 votes
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    9 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. SSH On Off Button

    A simple button to turn ssh on and off, ssh can be turned off until the admin needs to use it so it adds an additional level of security straight on the dashboard. Thanks

    27 votes
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    3 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. Regarding Rackspace Email

    Just a suggestion for your marketing strategy and pricing team.
    Rackspace provides a solid service including fast phone support and other benefits. While Cloudways (as a reseller) is not providing the same level of service as does Rackspace for their normal level of service and features yet charges and equal sum $2/email address.
    This in actuality - as far as I can see at the moment - is a negative benefit for a Cloudways client.
    Maybe the benefit of Cloudways Rackspace would be that it is a cost savings - Maybe providing something different - not less than - for…

    4 votes
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    4 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    We are going to move the Rackspace Email add-on to $1/mailbox from December (so at cost).

    We don’t want email to be a hurdle for people who want to come on-board.

    Cloudways Team

  8. Resource Boost

    It would be nice to be able to boost performance briefly by purchasing some temporary resources and then to be able to go back down, during development

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Subversion support

    Please allow users to use Apache Subversion on hosting.

    2 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sendy (Open source e-mail marketing send service)

    Hi, i think the Sendy will be an nice app to add

    21 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add ability to exclude folders on the migration tool.

    The Cloudways WP Migration tool needs the ability to exclude folders from the backup. It says already that sites over 200mb won't work, and most of the sites I manage have upload folders with large media files. I know I will have to transfer these myself via FTP, but if you added the ability to exclude the folder, the rest of the migration could still happen.

    8 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  12. Deploy opencpu

    Make opencpu on a Ubuntu droplet. https://www.opencpu.org/

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Server Settings Guide

    A Guide in the Knowledgebase explaining how to best configure our server settings in the ClicknGo panel. Especially now that we have Advanced Settings, it would be nice to know what the Cloudways team thought would be the ideal settings.

    13 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Open Source Ghost Blogging Platform

    Ghost is a platform dedicated to one thing: Publishing. It's beautifully designed, completely customisable and completely Open Source. Ghost allows you to write and publish your own blog, giving you the tools to make it easy and even fun to do.

    23 votes
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    7 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Application Specific Optimisation Add-on

    Hi
    I know you guys are constantly looking to improve your stack. Could this article be of any help for future stack updates?
    http://reviewsignal.com/blog/2014/06/25/40-million-hits-a-day-on-wordpress-using-a-10-vps/

    As a feature request would it be possible to have the Base Cloudways Stack + App specific optimisation config add-ons? So that if for example I were using Wordpress I could then click a button to optimise the base stack for that particular app without affecting the base stack for other apps.

    Cheers,
    Aaron

    3 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make it possible to set server time from the server settings menu

    It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Oscar you mean server time or server time zone?. Time is controlled via NTP servers, so don’t see the need for it.

    Cloudways Team

  17. Java + Apache Tomcat

    Add Java to the Stack and servers for Java applications.

    36 votes
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    12 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  18. Client subscriptions

    As we have clients websites on our server we need some way to make sure that they do not use more space etc. than what their subscription offers. Would you consider offering that option?

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Send Emails When Cron Job Fails To Run

    The only way to tell if a cron job has failed is to log in to the console and type mail.

    It would be great if these where emailed much like the DenyHosts Messages are.

    24 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. New Cron Features Run under wrong Directory

    In the New Cron Feature if you run a Cron Task it will not run under the correct Directory for that User. So Includes and Requires Fail.

    This can be fixed by placing a
    cd /home/12953-3963.cloudways…pps.com/username/public_html &&

    in front of the php /scripttorun

    So a completed version would be

    50 6 * * * cd /home/12953-3963.cloudwaysapps.com/username/public_html && php /home/12953-3963.cloudwaysapps.com/username/public_html/nightly.php

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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