Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)

      We’ll send you updates on this idea

    • Add support for ElasticSearch 5

      We need ElasticSearch 5 available in the stack to support Magento 2 ElasticSearch & the Mirasvit extension.

      8 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)

        We’ll send you updates on this idea

        3 comments  ·  Add-ons  ·  Admin →
      • 2 project used 1 database

        Example, 1 project handling web (like web dashboard) and 1 project handling API for mobile app. I thinks need 1 database for 2 project with same data. If differences database, i think is funny right. How to solved this case.

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)

          We’ll send you updates on this idea

          completed  ·  2 comments  ·  Stacks  ·  Admin →
        • Database Mysql I can not remote.

          I saw easily create server, create a project and I am very happy with the console and github composer, etc., but I am very sad because the database is not flexible, I can not remote.

          1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)

            We’ll send you updates on this idea

            completed  ·  2 comments  ·  Stacks  ·  Admin →
          • allow search by autogenerated app folder name

            would be great if i could enter the actual app folder name that is auto generated by your system, into the panel interface search, and have the correct application show. currently it is a giant pain to figure out which app is running high on resources on top without doing a bunch of looking around.

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)

              We’ll send you updates on this idea

            • Update server stack to include latest version of Elasticsearch to V5.2

              Currently the only versions of Elasticsearch are very old, the current version is V5.x and you are only offering 2.x There are numerous improvements in the latest version that would be helpful

              10 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)

                We’ll send you updates on this idea

                6 comments  ·  Stacks  ·  Admin →
              • The git deployment documentation should tell the users to use GitHub's Deploy Keys feature.

                The documentation that shows user how to deploy from Git (https://support.cloudways.com/using-git-for-deployment) tells users to give CloudWays full access to their GitHub account. Ideally the documentation should show GitHub's "Deploy Keys" feature (https://developer.github.com/guides/managing-deploy-keys/#deploy-keys) which allows the user to give CloudWays access to just the repositories it needs.

                1 vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Security  ·  Admin →

                  The documentation on how to deploy from Git on the Cloudways Platform has now been updated to promote the use of repository-specific deployment keys.

                  Cloudways Team

                • Your "Remove" Button on your Git Deployment screen breaks in Firefox 51.0.1 Due to a javascript error

                  It works in Chrome, but I was unable to remove an old repo from the Deployment screen while in Firefox.

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    Thank you very much, Bryan, for highlighting this issue.

                    We have now fixed it. You should be able to remove git deployments from Firefox as well now.

                    Cloudways Team

                  • Laravel Hosting Needs update from 5.3 to 5.4 .Please do it ASAP

                    Laravel has released it new version (5.4) . As a leading laravel hosting player cloudways need to update it as quick as possible

                    3 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                    • Allow Supervisor installation for laravel queue workers

                      As Laravel mention in its docs, to keep a queue worker deamon alive, you have to confgure supervizor.. Laravel Forge has in its default app stack supervizor installed and a UI for its config.

                      Please install supervizor in laravel stack apps, Redis is great, and thank you, but we still need supervizor to keep queues deamon alive

                      Queues are used for jobs, event handling, mails, notifications

                      78 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                      • 90 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          11 comments  ·  Stacks  ·  Admin →
                        • Provide hosting services based in South America (Brazil)

                          I want to use CloudWays in servers located in South America - Brazil - Sao Paulo

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                          • Inclusion of php7.0-zip module

                            Would it be possible to have the php7.0-zip module installed by default when installing Wordpress or PHP Stack Applications? Some WP plugnis and other PHP testing variables require this option.

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              This extension should be available by default with PHP7.0.
                              Would it be possible for you to raise support ticket with server IP in question so that we can take a look why it is not there.

                              Regards,
                              Team Cloudways

                            • Zend Guard Loader

                              Please add Zend Guard Loader in stack Cloudways.

                              37 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                2 comments  ·  Stacks  ·  Admin →

                                This is now live, it can be enabled through Server → Settings and Packages → Advanced Page.

                                Please note it is not officially supported with PHP7.x . However it can be used with PHP5 deployements

                                Cloudways Team

                              • Great service! Thank you

                                Thank you for great service and support I'm receiving. All my apps, sites and emails are running smoothly with no problems. Support always helps me and solves my problems. Really glad I found your services.

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  0 comments  ·  General  ·  Admin →
                                • Vultr in Singapore

                                  Vultr has setup in Singapore. You probably could add the location in your setting.

                                  https://www.vultr.com/locations/

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    2 comments  ·  General  ·  Admin →
                                  • upgrade ioncube to version 6

                                    when can u update the ioncube to v6? Current v5 will not work with php7. waste of time if u r not making the software compatible

                                    7 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      2 comments  ·  Magento  ·  Admin →

                                      Ioncube v6 has already made available few months back for new servers deployments. (compatible with both PHP5.x and PHP 7.0.X provided versions)

                                      However on servers where version5 or older version is running we can perform an upgrade on request.

                                      You can request an upgrade version through our ticket panel.

                                      Regards,
                                      Cloudways Team

                                    • please remove required fields for git deploy path.

                                      i am required to create a sub folder under public_html and deploy to the sub folder but i would like to deploy it under public_html only.

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        1 comment  ·  General  ·  Admin →
                                      • Automatic Git deployment

                                        Ability to pull automatically after a commit/push has been made to the repo. The blog about using Git still says you are working on git hooks.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          1 comment  ·  Stacks  ·  Admin →
                                        • Create an On/Off Switch for the apps (start/stop apps)

                                          A switch that easily allow switching an app on or off.

                                          57 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                          ← Previous 1 3 4 5 10 11
                                          • Don't see your idea?

                                          Feedback and Knowledge Base