Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Automated website optimisation

    Why do we need to manually optimise each aspect of website performance for each of our applications if Google and other created mod_pagespeed and constantly adding new functionality to it for the last six years?

    DreamHost, Pressable, GoDaddy, SiteGround, MAXCDN, Aol, LinkedIn and other have adopted it. I don't understand why we don't have it.

    It has over 40 filters that can greatly improve our workflow, and save us a lot of time doing something that can be automated with few clicks.
    http://modpagespeed.com/

    It can do almost all of performance improvement tasks.
    - compress images
    - resize images to optimal…

    76 votes
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    7 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please add support Google Brotli compression format

    Brotli is a new open source compression algorithim developed by Google as an alternative to Gzip, Zopfli, and Deflate. Google's case study on Brotli has shown compression ratios of up to 26% smaller than current methods, with less CPU usage.

    Brotli compression is currently supported by the following browsers:
    - Google Chrome: Chrome 49+
    - Mozilla Firefox: Firefox 44+ (released January 26, 2016)
    - Opera: Opera 36+

    41 votes
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    19 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Implement OpenSSL 1.0.2 (or later) for Chrome to benefit from HTTP/2 using ALPN

    See the "Note:" section below:
    https://support.cloudways.com/enable-http2-on-websites/
    which says:
    "Currently HTTP/2 via NPN is supported at Cloudways. ALPN requires a more recent OpenSSL (1.0.2), which are not yet made available by Debian. If you are using the very latest build of Chrome, you will not be able to take advantage of HTTP/2 on your websites, because Chrome has dropped support for NPN. You will continue to access your websites on HTTP/1.1."

    I'm looking to get ALPN (Chrome) support for HTTP/2, see also:
    https://www.nginx.com/blog/supporting-http2-google-chrome-users/

    I've already gone to Debian 8:
    https://support.cloudways.com/migrate_application-to-linux-debian-8-jessie/

    Wondering when Cloudways will offer OpenSSL version 1.0.2?

    Thank you!

    11 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cloudflare

    Cloudflare Setup
    Hi, i would like to see a tutorial on how to setup cloudflare's settings (pagerules, minify etc - free/pro plan) for optimal performance with your servers.
    thanks

    11 votes
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Informational webpage displaying all installed tools on the servers

    It's great to discover that we have pre-installed tools such as Git and Composer on the PHP stack servers, but I can't seem to find an up to date webpage that lists all of the current tools installed. If there is not a page for this, could we have one made? It would help with forward planning and knowing which servers support which tools.

    10 votes
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    planned  ·  1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Mention about Off-site backups charges in pricing table and add a calculator to estimate the backup fee

    I'm unaware of off-sites backups until I check my billing. Why don't you mention about this extra charge to the customer? Why can't we disable it? They are many free plugins in WordPress for daily backups.

    7 votes
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix Woocommerce Password Reset Loop Varnish Rule

    Add to Varnish exclude rules the cookie \wp-resetpass-.*\b (Woocommerce before Version 3.0: \bwp-resetpass-.*\b) in order that Woocommerce Customers who request their password to be reset get not stuck in a loop.

    7 votes
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    2 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support PHP mail functions without extra configuration. This is the first host I have used with this problem

    Support PHP mail functions without extra configuration. This is the first host I have used with this problem

    4 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Spam at this forum

    The spam here is so annoying, killing new ideas and your vision to listen to us - customers. Please CW do something about this.

    3 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Place a link to Member Area at header or footer of cloudways.com

    Hi,

    It would be nice to have a direct link to Members Area (clickngo) from the top or footer of cloudways.com.

    For more details and screenshot please have a look at ticket #38310

    Thank you!

    3 votes
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    2 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback Jaime. With the new console, to be released beginning of April. member area is merged with console, so there will be no need for a link between the two.

    Cloudways Team

  11. 2 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Translation/Localization of Cloudways

    I would be glad to get involved on the translation/localization of Cloudways to Brazilian Portuguese! Please get in touch if you have interest in opening to a 200.000.000 people market, with more internet services and products consumption than all the rest of america (but US) altogether. Get in touch! go@fabiofava.com

    2 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. autoredirect (or option) on login to Server Overview

    When I log into the website, it's a pain in the ass to have to click Servers (after I click application click and go, or w/e the name is) because I do this like 5-25 times a week.

    2 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Move the 'Feedback' button

    It's in the way of the account management menu from a smaller screen size :) A link in the footer, perhaps? Great site otherwise! Very stoked to get started with Cloudways.

    2 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Restaurant staff: how to save, train and motivate

    Continuing reflections on the development of service in your establishments, it is impossible not to note another important factor affecting its quality, namely, the constancy of staff. After all, it is the “water wears away the stone” system by the day that you can build quality service from training to training.

    http://blog.khorzov.com

    In this material, we will look at a global problem - a shortage and “routine” of personnel, and also try to find solutions, like us, business owners and managers, to improve this situation.

    What influences how long the staff is delayed in your work? I would single out…

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. All team members should be able to create their own teams.

    Right now all my email team members can't use their email login to create their own teams which is bad because they have their own companies as well.

    Please fix this asap.

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Improved Website development

    Your website is the first impression that every person gets when they search for your company’s name. It has to be the most interesting and informative part of your business if you wish to retain your prospective clients. The visitors should get an enlightening experience while they scroll through the website. We continue to provide growth and excellence to your business with our development expertise.

    As an experienced website development company in Ahmedabad, Gujrat, India. We build dynamic websites with robust technology, tailored solutions as per your company needs. Don’t just become a domain on the internet use it as…

    1 vote
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. gem compass

    the server comes wit gem compass or allow to use gem install...

    1 vote
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  19. Waqas & Daniyal

    These two person are the worst persons in your company.
    They dont help any customers i co tact them many many they dont give solution also they dont transfer chat to other.
    If you try to connect it with other perosn they verbally communicate with each and kther and dont let other person help you.
    They are just let cleints goto other company.
    I will cancel my hosting with your guys because of these two.persons.

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. .ico for this feedback site needs to be more in sync with Cloudways branding but still remain a tad different to the normal Cloudways sites

    Hard to tell which tab is for what when you can't see the title text with lots of tabs opened. It becomes crucial for tab icons to instantly and easily identify which tab is for which set of pages. Console should have its own .ico like a lighter blue colour, and a different icon for this feedback site.

    1 vote
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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