Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add the ability to clone to WP With WooCommerce from regular WP configuration

    I would like to be able to take a site that is already on Cloudways with a standard WP configuration and clone it to a configuration with WooCommerce. This would be useful for when a site decides to add ecommerce after it was originally launch. There are many WP Plugins that are affected by the Varnish Cache settings of the standard WP Configuration and being able to use the Varnish settings from the Woo Configuration would be ideal. But currently the only way to switch is to manually migrate.

    10 votes
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    7 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  2. admin-ajax.php requests to be cached using Varnish

    We all know that the site loading speed depends a lot on Admin-ajax.php. Immaterial of the Heartbeat or any other setup we do on server side, it takes humongous time when loading on client side any how.

    Also i read there is a solution to cache this Varnish config so as to help in reducing site load time.

    This would be beneficial for all customers @ Cloudways as it would reduce there load time drastically.

    https://guides.wp-bullet.com/how-to-cache-ajax-get-requests-with-varnish-4/

    Also if you see in any clients Relic stats these ajax requests are on top of the list in consuming resources on the server…

    4 votes
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  3. Real Time Back Ups (Pull Method) for Wordpress

    I'm looking to run Woocommerce.. and with it's custom tables Woocommerce uses, a real time back ups is a must.

    Right now Cloudways only offers "regular" back ups.. these are triggered on time intervals..

    I would like if you could also offer "Real Time" back ups..

    meaning.. back ups of any new event that happens on live site (for example in WP .. Woocommerce uses it's one tables to track events lik new customer sign ups , payments etc.)

    Right now only BlogVault seems to offer this (https://blogvault.net/realtime-backup-for-woocommerce-sites-done-well/)

    3 votes
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  5. WooCommerce migrate tool, failed to parse wp-config correct

    After I used the migration tool to move my WooCommerce to CloudWays/Digital ocean on trial.
    My wp-config.php got malformed after this
    I got this
    define('WP_TEMP_DIR', 'ABSPATHwp-content/uploads/');
    And it should be this
    define('WP_TEMP_DIR', ABSPATH . 'wp-content/uploads/');
    I corrected this and now I can update my plugins, as I got an error message that the download/streaming folder does not exist or do not has the right permission.
    I corrected this manually and this works now.

    2 votes
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  6. Woocommerce Plugin not Working in WordPress?

    I am new in field of WordPress development and start working on website but I am facing an issue about woo-commerce that I have installed plugin on my this website http://forkeq.com/ but it is not working properly. I need any expert developer help to complete this development project. If anyone expert in my circle so please help me to resolve this issue.

    1 vote
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  7. CSV upload in wordpress not working.

    CSV upload in wordpress not working.
    Hi, yes a My website of https://www.scholeacademy.pk/ is not working on CSV. The file works on other wordpress sites with that software it just will not work on this one

    1 vote
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    1 comment  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  8. managed woocommerce hosting

    managed woocommerce hosting

    1 vote
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  9. change policy for invoice

    Hello, i m stated to you that my site two times down in month because your billing service is very bad because with any email my service stop and i already paid my invoice and also my service stop. I hope you upgrade your policy!

    1 vote
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  10. credit ckecks

    it has been added to your credit report. Many times do not even good information is reported. In addition, it opened a new credit account from creditors, to get the entry of further good credit will be able to pay them off (you can also have the money to pay cash) early. http://www.free-creditcheck.co.uk

    1 vote
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
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