Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Upgrade Magento

    Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks

    9 votes
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    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

    We do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.

    re: magento, version 2.2x is currently available on Cloudways Platform.

    Cloudways Team

  2. Support wildcard DNS, so Wordpress Multisite auto create sub domains

    As it is now, we have to manually create the sub domains or use sub directories, which isn't the best solution. Personally I don't have time or even want to do this manually, and I guess this is the case for most people that are interested in Multisites.

    9 votes
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    5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    As Todd said (in new platform) when using a Custom Certificate, you can just generate a wildcard certificate (*.mydomain.com), that you can use for WP Multisites, or any other needs you have. Wildcard certificates are not yet supported via Let’s Encrypt certificate authority.

    Cloudways Team

  3. Add additional locales

    Allow generation of additional locales.

    Currently only

    * C
    * C.UTF-8
    * en_US.utf8
    * POSIX

    are generated on the system.

    We need country specific locales for internationalization (e.g. money formats, date formats, etc.)

    9 votes
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    8 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow users to rename application folder

    It's great that we can now have a single SFTP account to access all applications on each server. However the randomly generated application folder names, while secure, are not user-friendly. By the time I have looked up which folder corresponds to each application, I might as well have set up an FTP account for each application.

    Give us the ability to rename application folders to something meaningful would make the functionality much more useful

    9 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Enable new Frankfurt dgitalocean datacenter

    Please offer dgitalocean Datacenter in Frankfut!

    9 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Possibility to create folder above public_html for ClicknGO plan

    ClicknGo plan does not allow to create a folder above public_html. We have an application that requires repository folder created above public_html to run in a secure mode. We only have option to upgrade our plan to PowerGrid due to this. An option to create a folder above public_html that would also be backed up to offsite backup would make ClicknGo a perfect plan.

    9 votes
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    completed  ·  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. add wp-cli as a part of the WordPress application

    It would be great to have WordPress applications have wp-cli support out of the box. It is possible to download and set it up manually but many other hosts include it pre-configured.

    9 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  8. Woocommerce

    Make changes to Vanish as described here:

    http://docs.woothemes.com/document/configuring-caching-plugins/

    to allow varnish to work with woocommerce.

    8 votes
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    4 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  9. Offer a list view of servers (so more compressed view than current)

    The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.

    I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.

    8 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. upgrade ioncube to version 6

    when can u update the ioncube to v6? Current v5 will not work with php7. waste of time if u r not making the software compatible

    7 votes
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    2 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

    Ioncube v6 has already made available few months back for new servers deployments. (compatible with both PHP5.x and PHP 7.0.X provided versions)

    However on servers where version5 or older version is running we can perform an upgrade on request.

    You can request an upgrade version through our ticket panel.

    Regards,
    Cloudways Team

  11. Drupal 8 support plan

    With Drupal 8 release imminent (https://www.drupal.org/node/2605142) could you publish a schedule for supporting Drupal 8 installation as an option, as well as Drush 8? We don't envisage building client sites with it for a few months at least, but would welcome knowing your plans for supporting it, and having the option to start testing.

    7 votes
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    7 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  12. Move from APC to Opscache

    Upgrade from APC to Opcache

    7 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve Cron job feature

    use the actual cron job in a php project is not secure.

    We need to add the php file in the public_html folder (not secure)
    We can't set an argument to prevent hacker to launch many time the file (not secure)
    We can't use something in the URL like xxxx.php?pwd=yyyy (not secure, same problem than previously)

    Will you make something in these case ?

    thks

    7 votes
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    completed  ·  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Slow initial console login when having lots of servers

    I have around 30-35 servers on my dashboard. When we login, it takes around 1 minute to show the list. So everytime I log into CloudWays, it takes around 1 minute to show my server list...It's comming slower and slower as I add new servers.....

    7 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add elasticsearch as an option to be deployed to the servers

    You can add it as a new package that can be deployed to the server along with redis, mariadb ...

    7 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. 7 votes
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    completed  ·  1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add PHP7 logging on New Relic

    Please can you update the New Relic PHP agent to work with PHP7. This is now availabie: https://discuss.newrelic.com/t/php-7-support-is-out/35274

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. 6 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add support for xdebug

    I would greatly appreciate the ability to debug the applications I'm making. xdebug is important for php development. please add this as soon as possible.

    6 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    This is now live and available on all NEW servers.

    If you want any of your existing servers to support it , contact chat / support and we will deploy it for you.

    Cloudways Team

  20. Please upgrade Drush to a current version, Drush 7.x, that works with Drupal 8. Your current version is several years old.

    As the title says, please upgrade to the current Drush 7.x that works with Drupal 8. I just signed on and understood that your drush was up to date.

    6 votes
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    7 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
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