Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. I am going to give a particular database link to a third party for accessing.

    Hello Team,
    I will suggest the One idea.
    I am going to give a particular database link to a third party for accessing....Is there any option in a server for accessing a particular application's database alone???

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Be able to view support tickets opened by team members without cc

    I need to be able to designate which of my Cloudways team member are part of my organization and then be able to view the status of any ticket they have opened.

    Your support ticket portal has 3 columns: My Requests, Requests I'm CC'd on, and Organization Requests but apparently Organization Requests does not work ???

    It's not enough to ask team members to try to remember to CC me on their tickets. Instead, I should be able to designate which of my team members are part of my organization and then be able to see the status of their…

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Don't update domain names in my database without asking first.

    I recently changed my domain name from example.com to www.example.com using the Domain Management settings, and unfortunately every email address in my WordPress database changed from name@example.com to name@www.example.com. I'm perfectly capable of running my own search/replace on the database if necessary, but I get that not everyone can, so this isn't a terrible feature. But it would be great to add a couple of checkbox options: [ ] Update instances of domain name in database? [ ] Update email addresses as well?

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. perl version

    The perl version that you offer is old and needs to be update. Perl 5.28.1 is the current stable version of Perl that should be offered on your systems

    1 vote
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  6. Google Account Recovery Without Phone Number

    If you want Google account recovery without phone number then you need to follow given below steps. You will have a look on these steps on recover google account without phone number:

    First of all you have to open your google Account support page.

    Then you need to enter your email id and click Next.

    Now enter the password if you do not remember your password then click on Forgot password link.

    Here you are required to enter the verification code Via text message ,you need to skip these steps and all the phases and click on the “Try a…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in

    DesktopServer version 3.5.2 has a new direct deployment feature to get your WordPress websites from your desktop to your hosting provider in just a few clicks.

    To do this Cloudways must support File System Direct.

    File System Direct is a (PHP) feature that allows WordPress to write files to the local file system on the server. At the moment it does not so we can't use this feature in DesktopServer.

    1 vote
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    12 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make phpmyadmin as default database manager

    Hi,

    Why don't make phpmyadmin as the default database manager. Everybody uses it. All tutorials on the web are about this manager.
    Not this cloudways default manager.

    Now i always need to do a complicated time taking installation.
    This is not user friendly?

    1 vote
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Update Drupal Installation PHP version Restriction

    Currently Drupal 8 installation only runs when server PHP is set to 7.2.

    From a discussion with Cloudways support, I know that it's because the "recommended" PHP version for Drupal 8.5+ is PHP 7.2.

    However, it only recommended PHP 7.2, it doesn't says Drupal 8.5+ is not compatible with PHP 7.1 or older.

    And Cloudways stopped me from installing new Drupal 8 application when my server is running PHP 7.1.

    Please do take note that Drupal Core itself is compatible with PHP 7.2, but not all the contributed modules are compatible.

    What I have to went through now is I…

    1 vote
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    1 comment  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  10. better monitoring dashboard

    Better/easier Server monitor dashboard.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can you publish blog on how to Install Bagisto on Cloudways?

    Our customers who are using Cloudways are facing some issue while Installing Bagisto and we don't have your server to check. Can you please publish a blog on that so we can share the link on our social channel and also provide us to our customers too?

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. yubikey support

    would be great to add hardware 2FA devices with fallback to google auth or SMS.. :)

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  13. How to Recover Hacked Gmail Account

    Reset Gmail Password
    Steps to Contact Gmail Customer Service team , Gmail Support Number

    Keyword gmail password reset ,gmail customer service,gmail support
    number

    Gmail is a google app used to send and receive emails. It’s a Free email service. You need create an account with gmail.com. If you have forgotten Gmail password, then you can rest the password. In order to do Gmail Password, Reset the following instructions:


    1. Go to Gmail.com


    2. Click on the ‘Forgot password” link


    3. You will be required to enter the last known password


    4. You will be allowed to log in.


    5. If you don’t remember the last…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Serving adaptive optimised images from the CDN to the users respective device

    A plugin/feature to serve up optimised image sizes to a viewers respective device, but served from the CDN like 'ShortPixel Adaptive Images' plugin is experimenting with.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Compliance

    Information about GDPR, ISO 27001 and ISO 9001 compliance should be available to customer,

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Info suggesting resources used by my website?

    Lets say I use the $10 monthly pack today. Now how do i decide if I need more resources for my website? i.e. how do I know i need $22 /month pack as my website users have increased? I think there should be an icon on dashboard where i should be shown that I am using my resources (current plan) to full capacity and will benefit from more resources...

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. How To Install HP Printer On Mac Without CD In Error Free Manner?

    Do you want to install HP Printer on MAC without CD in error free manner or you are not able to install your HP printer then no need to worry here you can get simple steps to install your HP printer without CD. You can contact to HP printer customer service number 1-844-353-5969 to get best online assistance for HP printer issues like HP printer installation, HP printer not working, HP printer not printing, HP printer not responding and many more issues related to HP printer. You may also visit at their official website address to find out more solutions…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Reset File Permissions For ALL Applications On A Server

    Would love to see an option to reset file permissions for ALL applications on a server at once. Instead of having to manually go into each application and reset them. There needs to be some option on the server to reset all application file permissions at once. Thanks!

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Give full access to team member, except delete server/apps

    give full access on server settings and apps to a team member
    Except - kind of obvious... - the possibility for him to delete the server (or the apps)

    Now, if we want to do this, we will be forced to go check the permission access everytime we create an app ! It's annoying/impossible

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. redirect users back to where they were before session timeout

    As a developer, i am continously pushing changes via git deployment interface, but throughout the day my session ends and i am logged out.

    When i log back in i have to go finding my application and git screen again.

    It would be great if the cloudways interface could remember where i was when the expired session logs me out, and when i log back in it remembers then i can perform the git pull i tried to do before i was logged out.

    Or better yet an option to set my own timeout values as that kind of security…

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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