Service Improvement

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  1. 216 votes
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      5 comments  ·  Stacks  ·  Admin →
    • Manage rackspace email accounts from within console

      The current option to add mailboxes from Rackspace is extremely limited.
      The only way to order them, is via a small window and is very limited information.
      I have no details at all about current mailboxes, quota usage etc...
      Also, the only way to order mailboxes is by TYPING in the details in the window including the desired password for the mailbox???
      Afterwards, I get a confirmation back from support with the password in the email.
      It's completely unsafe to communicate about passwords this way.

      And lastly, there is no control at all about the mailboxes.
      I can't create extra…

      40 votes
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        2 comments  ·  Add-ons  ·  Admin →

        Thank you for voicing your frustrations about this. We have taken this into our consideration and will be improving this feature in this sprint.

        Cloudways Team

      • Hide server details from Team Members with limited application access

        When I give limited access to team members the first console screen after they login it shows the server details - server type, disk, etc.

        I want to give application access to my clients but I don't want them seeing the level of server I have them on. It would be better to either not show the server details or go straight into the application dashboard.

        61 votes
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          The new console (already in private beta for some 500 customers and to be in public beta from next week) already includes this (no server access option) along many more fine grained privileges that will be possible to set.

          We are not going to implement it on old console as it should be out of the way in short time.

          Cloudways Team

        • Add dashboard for applications

          We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)

          I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.

          It'd simply act as a list of shortcuts directly into the Application Management screen for each.

          At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…

          23 votes
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            Brian, this will be already in the new console to be launched (beta) sometime in December. You will be able to sort console by servers, application (independent of server) and even create projects that will be just groups of servers and apps.

            The new console (that you should have received an screenshot already in the new permissions newsletter) will be a huge step forward for our platform.

            You will need to be patient for a while more.

            Cloudways Team

          • Google Cloud Platform adds two new regions (Oregon, Japan)

            Google Cloud Platform adds two new regions, 10 more to come
            https://cloudplatform.googleblog.com/2016/03/announcing-two-new-Cloud-Platform-Regions-and-10-more-to-come_22.html

            Will add two new regions to Cloudways? thanks.

            Regards,
            Pseric

            9 votes
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