I suggest you ...

← Service Improvement

White-label application URL

To me not having a white-label Cloudways application is absolutely of no concern. The only concern I have (because I offer clients managed Wordpress hosting) is the fact that the application-url is not white-label. If only I could have my brand name in stead of Cloudways I am done.

0 votes
Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Owen K commented  ·   ·  Flag as inappropriate

    This could easily be done with just requiring the name servers at cloudways where they would be able to host a DNS server which would make this completely possible. And it wouldnt even be a lot of work to add a subdomain option to add it to value string.

  • AdminCloudways (Admin, Cloudways) commented  ·   ·  Flag as inappropriate

    We can't really replace our own app domain (cloudwaysapps.com) for something that is not under our control (i.e. a customer domain). We need to be able to programatically create/update DNS records in that domain when application are added/removed, servers scaled ... so it is a must to use a domain we have full control on.

    If you want your end customers not to see cloudwaysapp.com domain what you can easily do is to map a subdomain of one of your own domains to the Cloudways CNAME and then give that to your end customers i.e.:

    we provide you phpstack-10315-22872-63684.cloudwaysapps.com

    you own mybiz.com domain and you want to handle your customers subdomains from that domain for them to create CNAMEs.

    then on your mybiz.com registrar/DNS provider, you create a CNAME like:

    customer1.mybiz.com CNAME phpstack-10315-22872-63684.cloudwaysapps.com.

    then you tell your customer to create a CNAME pointing to customer1.mybiz.com for his/her own domain i.e.:

    www.yourcustomersite.com CNAME customer1.mybiz.com

    That should work and your end customers will not see Cloudways domain when mapping their own domains.

    Cloudways Team

  • AdminCloudways (Admin, Cloudways) commented  ·   ·  Flag as inappropriate

    What do you mean by "application-url is not white-label", I assume you refer to the cloudwaysapps.com domain?.

    The only way a customer will realize that is if they ping the mapped domain name (i.e. www.mysite.com) and see that there is a CNAME pointing to Cloudways.

    Can you clarify if it is this what you mean?

    Cloudways Team

Service Improvement: Applications

Categories

Feedback and Knowledge Base

(thinking…)