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Fix the ClicknGo functions that don't work in Firefox

There's no way Cloudways should have functionality in the ClicknGo console that fails outright when using Firefox. (Specifically referring to clicktocopy buttons). At this point in time, cross-browser functionality should be a given, especially for admin pages.

Either implement the extra functionality in a way that is compatible with all major browsers, create an automatic fallback solution for no-supported browsers, or at the very least, put a notation on each non-compatible function marking the browsers with which it will not work. As it is now, it's a major frustration that makes Cloudways look amateurish when the reason for the failure is discovered.

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Paul shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
AdminCloudways (Admin, Cloudways) responded  · 

Paul can you list any other functionality that is not working with Firebox (besides clicktocopy) and the version of Firefox you are using and in which OS?. This will help.

We do try to test console functionality in all browsers/OS combinations, but we may have missed some.

Cloudways Team

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  • AdminCloudways (Admin, Cloudways) commented  ·   ·  Flag as inappropriate

    Paul can you list any other functionality that is not working with Firebox (besides clicktocopy) and the version of Firefox you are using and in which OS?. This will help.

    We do try to test console functionality in all browsers/OS combinations, but we may have missed some.

    Cloudways Team

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